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Lexus of Woodland Hills

Woodland Hills, CA

4.8
711 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 711 reviews

November 25, 2022

Very careful work to diagnose an electronic issue and provide a solution. I'm impressed with the personal service. These people care. More

by dmcfbld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Marino, Sherry Mak
Nov 28, 2022 -

Lexus of Woodland Hills responded

We're thrilled to hear our service team ensured an excellent visit & got you back on the road! Don't hesitate to reach out if there's anything else we can do for you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 18, 2022

I have had 5 Lexus Cars (2NX and 3RX) and still do. The service department at Woodland Hills Lexus, especially Maria, has gone out of its way to take great care of me. All work that has been performed More

by Fozzimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Nov 22, 2022 -

Lexus of Woodland Hills responded

Thank you for choosing Lexus of Woodland Hills for all of your vehicle needs! We're so happy to hear Maria & our service team have ensured excellent service every time you step through our doors. We look forward to providing you with excellent service for years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 24, 2022

Maria is great to work with and always provided great customer service. I make an appointment and they always provide a rental if needed and provide detailed explanation of services needed. More

by omontafej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Oct 25, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear Maria always ensured you're taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 28, 2022

Excellent service every time even on last minute appointment. They recommended service need it it keep you updated during the service More

by Sabylengyel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 28, 2022 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 25, 2022

Ly Do is great. Very helpful & responsive. Everything runs smoothly and efficiently. Very professional in every way. More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Sep 26, 2022 -

Lexus of Woodland Hills responded

Kate, it pleases us to see that Ly made sure you had a seamless visit! We hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 23, 2022

Excellent service thank you very much very professional! This guys are straight to the point More

by Moiseschelejimenez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Sep 23, 2022 -

Lexus of Woodland Hills responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 19, 2022

Great service hop to deal with them in the future for all my Lexus needs. More

by Sam K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do, Eddie Aquino, Jerry Bloomfield, Laurence Beerman, Nancy Alba
Sep 19, 2022 -

Lexus of Woodland Hills responded

Sam, we appreciate your positive feedback and we look forward to serving you again! Take care! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 15, 2022

Excellent Service. Always accommodating to clients needs. Representative Sherry Mak is great to work with and explains the work to be performed and the cost ahead of ti More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 16, 2022 -

Lexus of Woodland Hills responded

It pleases us to see that Sherry and our team always provide you with a 5-star visit! Thank you so much for your loyalty and we hope to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 10, 2022

Brad Steinberg is an excellent service advisor. He is always committed to providing excellent customer care. I highly recommend Brad Steinberg to be your service advisor. Customers satisfaction is More

by tamaragrigoryan777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Sep 12, 2022 -

Lexus of Woodland Hills responded

We are ecstatic to hear that you had an enjoyable experience here with Brad. Thank you for choosing us and we look forward to many more years together! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 08, 2022

Sherry is an excellent service representative! ! She always make sure I am very satisfied! Awesome lady!😀 More

by Beasecure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 09, 2022 -

Lexus of Woodland Hills responded

We are so happy to hear that Sherry constantly takes such good care of you! Can't wait to see you back here again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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