Lexus of Woodland Hills

Customer Centered Experience @ Lexus WH. Service Advisor Ly was courteous and professional ! We are a 1st time Lexus owner 2022 Lexus RX350 purchased January 2022. Looking forward to work Service Advisor Ly was courteous and professional ! We are a 1st time Lexus owner 2022 Lexus RX350 purchased January 2022. Looking forward to working with Ly with all our cars service needs. Ly was highly recommended by our salesperson contact Cami. Considering another Lexus vehicle soon as inventory + pricing stabilizes 😉 More

Easy process with satisfactory results. Thanks to Maria which made this super easy and pleasant 👌 Thanks to Maria which made this super easy and pleasant 👌 More

My experience at your dealership was amazing, from the moment I meet my advisor Farah to the time i picked my car. Farah made sure i knew what was going on with my car and what my car needed. She is very moment I meet my advisor Farah to the time i picked my car. Farah made sure i knew what was going on with my car and what my car needed. She is very polite and extremely helpful. I would definitely come back for more services because I was treated well and so was my car. More

We brought our LS 500 in for a routine service and dealt with the same Service Manager Hector Lopez as always. He is a very personable and helpful service manager. We had discussed some minor issues with th with the same Service Manager Hector Lopez as always. He is a very personable and helpful service manager. We had discussed some minor issues with the car and he handled them fast and in terms we could understand. Hector Lopez is a Treasured employee with your Dealership. Thanks Hector for your help. Laura and Martin Vernon More

I have gone to Woodland Hills Lexus twice now and Sherri Mak is my service consultant who I am very pleased with. The service Dept is very thorough and quick. They washed my car and vacuumed the inside! I h Mak is my service consultant who I am very pleased with. The service Dept is very thorough and quick. They washed my car and vacuumed the inside! I have no complaints. Arla Mink More

Dealership was great as always. This was a good experience, friendly service. Ly is my Service Dep Rep This was a good experience, friendly service. Ly is my Service Dep Rep More

Excellent first experience! Prompt response when I arrived, courteous service rep, and delivered my car on time. Prompt response when I arrived, courteous service rep, and delivered my car on time. More

I truly appreciate this service department. My original service person, Fred was at Glendale Lexus but when he retired I didn't know who to trust. Since I no longer had a reason to travel out o My original service person, Fred was at Glendale Lexus but when he retired I didn't know who to trust. Since I no longer had a reason to travel out of my way to Glendale I decided to try Woodland Hills and I'm so happy I did. I immediately felt at home with Brandon and the service manager Peter. The last time I went Brandon was on vacation so I worked with Sherry. I just love them all. The have gone above and beyond helping me keep my 2008 Lexus up and running. More

This dealership is great , this is my 3rd leasing car from this dealership , it seems that recently their service is getting messed up because of some inexperienced service advisor staff ? I had my car f from this dealership , it seems that recently their service is getting messed up because of some inexperienced service advisor staff ? I had my car for service , my own service advisor was not doing too good , I had to follow up the status of me car everyday , she barely responded to my texts or voice messages . And she was not presented when I picked up my car .( she was in dealer ) , I have to say many thanks to Peter the service manager for his great help to get the job done otherwise my car was still sitting there ! Peter is wonderful ! THANK YOU PETER . More

Sherry Mak. Been with her since I first brought my RX 350 for service. Took time during my last visit to change and update some info on my file despite her busy Been with her since I first brought my RX 350 for service. Took time during my last visit to change and update some info on my file despite her busy schedule. Thank You! More