Back

Lexus of Woodland Hills

Woodland Hills, CA

4.8
711 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

Directions

By Type

Showing 711 reviews

July 30, 2021

I get my 2019 ES 300H serviced at Woodland Hills Lexus. Peter Marino was my service consultant. Great service all the way around. Peter informed me there was a recall on the fuel pump. So they did that als More

by Cory M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marino
Aug 02, 2021 -

Lexus of Woodland Hills responded

Hi Cory, we are proud to hear that Peter took care of your service needs! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 30, 2021

Bryan from Lexus of Woodland Hills was an awesome salesman... I went and got me a 2021 Lexus RX 350 and he had it detailed, dressed in a red bow waiting for me.. No issue and I took her home. Thanks More

by Mjkb08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 02, 2021 -

Lexus of Woodland Hills responded

We couldn't be happier to see that Bryan went above and beyond to provide you with a quality experience. Congrats on your new RX and we can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 24, 2021

Buyer beware! Even though we had an agreement in place on an auto and had wired them the money, they sold the car to another buyer. The internet salesman was slow on responding and when calling the dealer More

by anette
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tamer Askarieh
Jul 26, 2021 -

Lexus of Woodland Hills responded

Hi Anette, I’m sorry it happened this way, but unfortunately in the State of California, a deposit only holds the price of the vehicle, not the vehicle itself. We cannot hold a vehicle that doesn’t have a signed contract on it, if it’s listed for sale, then we must legally sell it assuming all terms are agreed upon. If my team didn’t communicate this to you then my sincerest apologies, but we are only abiding by California law and stand by that. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 23, 2021

Our sales consultant, Arash Adel, provided us with amazing service and made our entire experience a breeze. I will definitely be recommending Lexus of Woodland Hills to family and friends. More

by Destinie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Adel
Aug 02, 2021 -

Lexus of Woodland Hills responded

Arash is a superstar and it's no surprise that he took such good care of you! Thanks for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 19, 2021

After 15 years I can honestly say that dealing with Sherry Mak always insures a professional experience. Woodland Hills Lexus & their customers are lucky to have her. More

by KarenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jul 20, 2021 -

Lexus of Woodland Hills responded

Karen, Thank you so much for your loyalty to us and Sherry. We're incredibly lucky to have you as a valued customer and we can't wait to continue to work together for another 15+ years. We'll see you again soon and we appreciate this amazing review. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 16, 2021

I am on my 3rd Lexus and I am so impressed by Woodland Hills Lexus Service Department and my Service Consultant, Ly Do. Although Woodland Lexus is not the closest Lexus dealership to me, I go out of my w More

by sg's Lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jul 19, 2021 -

Lexus of Woodland Hills responded

Thank you for making the drive to see us and Ly. We're lucky to have you as a valued customer and we're looking forward to continuing to take care of all your Lexus needs. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 13, 2021

I have been a customer at Lexus Woodland Hills since 2011. I recently had my ES 350 in for service including a transmission flush. My long-time service advisor, Sherry Mak, is always knowledgeable and More

by GGbadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jul 14, 2021 -

Lexus of Woodland Hills responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We appreciate your loyalty and look forward to working together for many more years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 03, 2021

They do what they promise, on time, with kindness and attention to detail. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurence Beerman
Jul 06, 2021 -

Lexus of Woodland Hills responded

Hi Carol, it's wonderful to hear that we got you in and out in no time! Thank you for your feedback and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 02, 2021

Christian is the best salesman friendly and give you a good detail of the car Also I have a few concerns and he help out More

by Gomcrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 02, 2021 -

Lexus of Woodland Hills responded

We are so happy that Christian was able to take care of all of your needs and we're proud to have him on our team. Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Jul 02, 2021 -

Gomcrl responded

Hi Sean I don’t know if you remember me, I bought 2 cars from Mercedes Benz Calabasas, one of them was the Lexus 2009 than I traded in Very good car Thank you Mr. Carlos Gomez

June 27, 2021

Great service from Maria - I would recommend this Lexus Office Woodland Hills. I got a loaner and my car was ready within 4 hours or so. More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Jun 28, 2021 -

Lexus of Woodland Hills responded

Hi Dana, we are thrilled to hear that we got you in and out in no time! Thanks for stopping by and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

...
21
...