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Lexus of Woodland Hills

Woodland Hills, CA

4.8
711 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 711 reviews

December 30, 2020

My Lexus RX350 received a recall notice and i promptly took it to Lexus Woodland Hills for the work needed. I have a morning appointment. Went to the Service Dept, My service advisor, LY Do wrote the work More

by rafael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jan 04, 2021 -

Lexus of Woodland Hills responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 28, 2020

Peter and Maria are excellent with exquisite and over the top customer service, I would recommend everyone to them, at Lexus of Woodland Hills. Thanks More

by Dlaisner99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and Maria
Dec 30, 2020 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received with Peter and Maria! We can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 26, 2020

I have been bringing my cars to this dealer since I started driving Lexus, Ly Do has always been the person to go to, honest friendly dealer specialist, I would definitely keep going back to this deale More

by Kairo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 26, 2020 -

Lexus of Woodland Hills responded

Ly is a superstar and it's no surprise that he constantly takes such good care of you! Thank you so much for choosing us and we look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 21, 2020

Ly Do is highly recommended service staff. 5-star Customer service satisfaction. Very friendly and attentive to customers. He’s a gem in your company. More

by Esperanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 22, 2020 -

Lexus of Woodland Hills responded

Ly is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Dec 22, 2020 -

Esperanza responded

Thank you.

December 19, 2020

Purchase 450h from woodland hills lexus.Ash(sales rep) was fantastic and very knowledgeable. Ash made transaction very smooth and quick.I would recommend dealership and Ash More

by amandeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ash
Dec 21, 2020 -

Lexus of Woodland Hills responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Congrats on your new Lexus! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 17, 2020

MARIA IS MY GO TO SERVICE REP. SHE IS VERY KNOWLEDGEABLE, GOES THE EXTRA EFFORT TO MAKE SURE THINGS ARE DONE CORRECTLY, IS VERY EASY TO WORK WITH AND HAS A POSITIVE PERSONALITY WHICH HELPS TO TAKE SOME OF TH More

by larryjudi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARIA HOSGOR
Dec 18, 2020 -

Lexus of Woodland Hills responded

We can't tell you how nice it feels to hear that Maria goes above and beyond to make sure your experience is a memorable one. Thank you for your loyalty and we can't wait to see you back here again shortly. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 11, 2020

I always get a great service from you . Super friendly staffs , especial thanks to Sherry who is always willing to help . Always I’m very happy with them More

by navid_daneshpour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak, Luis Lopez
Dec 11, 2020 -

Lexus of Woodland Hills responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that with Sherry. We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 11, 2020

I have been taking my 1997 ES300 to Lexus of Woodland Hills since I bought it used in 2001. Everyone is great. Ly is my "go-to" and always takes care and provides great service. Sherry and Eddie are also More

by Xhana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak, Eddie Aquino
Dec 14, 2020 -

Lexus of Woodland Hills responded

We are proud to hear that our team constantly takes such good care of you and your Lexus! Thank you for your loyalty and we look forward to seeing you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 10, 2020

I had to take my car in for a recall, Ly was Amazing. He quickly had me on a loaner and handled my case diligently. He's Awesome! My car was returned washed and Ly even had a checkup done! More

by peterv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 11, 2020 -

Lexus of Woodland Hills responded

Ly is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for stopping by and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 04, 2020

Brad Steinberg is amazing! He is extremely professional and Knowledgeable! He has always been there for me ...I would always highly recommend him and LEXUS!! thanks again Mr Grant More

by glorneg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aquino, Jorge Alvarez, Alex Lopez, Laurence Beerman, Nancy Alba, Adel Atashzai
Dec 07, 2020 -

Lexus of Woodland Hills responded

Hi Brad, we couldn't be happier to see that Brad went above and beyond to provide you with a quality experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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