Lexus of Woodland Hills

The service team, and especially Brad have always given us top notch service. We never worry when we bring our cars to them. One of the main reasons we buy Lexus IS the service we receive for years afterwa us top notch service. We never worry when we bring our cars to them. One of the main reasons we buy Lexus IS the service we receive for years afterwards. More

Friendly, efficient, trustworthy, kind and diligent. I appreciated how Maria stayed on top of each issue I had with the vehicle and worked to resolve each one. She even went the extra mile and processed m appreciated how Maria stayed on top of each issue I had with the vehicle and worked to resolve each one. She even went the extra mile and processed my tire rebate and sent me the confirmation. I had explained how I always forgot to do it. Even during COVID times Maria and the staff made it a good experience. More

I’ve not purchased the car I’m intreasted in buying yet because I’m from Sacramento and they told me it’s against the law to hold a car until I get there? Also they sent me an invoice with the fees and one because I’m from Sacramento and they told me it’s against the law to hold a car until I get there? Also they sent me an invoice with the fees and one fees is for “permaplate” I’ve never herd of a dealer requiring you to buy a protection plan for $695.00 😳 Oh and they won’t pick me up from the airport it’s not something they do I was told😂 Anyway I told the sales person I’m going to think about all this and check back next week to see if the car sold over the weekend. I’m giving them 5 stars because they haven’t done anything wrong but they are making me rethink the decision to fly to LA to buy the car that might not be there🥴 More

Maria Hosgor is the best service advisor I have dealt with. She is very professional and warm and pays attention to her customers concern. I definitely will come back to her and will recommend her to my with. She is very professional and warm and pays attention to her customers concern. I definitely will come back to her and will recommend her to my friends. More

I had a stellar experience at Woodland Hills Lexus thanks to the amazing service rep, Peter Marino. Honest, straight forward and a genuinely nice person. He demonstrates a perfect example of what one would e to the amazing service rep, Peter Marino. Honest, straight forward and a genuinely nice person. He demonstrates a perfect example of what one would expect from a Service advisor. Because of Peter I am now a Woodland Hills Lexus customer for life. Thank you Peter and keep being you!! More

I walked into the dealership today to purchase my lease that is coming to an end on a Lexus RX 450H, The sales people wanted to run a hard credit check on me even low I was going to pay off the car with ca that is coming to an end on a Lexus RX 450H, The sales people wanted to run a hard credit check on me even low I was going to pay off the car with cash or bank check, I left the dealership immediately as this was very unnecessary for them to run a hard credit check when I was not getting a loan. A quote from one of the sales people I spoke to on the phone before today “ we will not make any money off of selling you a car you already own“ I would recommend going to a different dealership to get fleeced from someone else that actually cares More

Ms. C. Alvarez was our adviser when we were looking to lease Lexus SUV. I can share from the experience that she provided all requisite data and supplemented what we did not know. She followed up with us lease Lexus SUV. I can share from the experience that she provided all requisite data and supplemented what we did not know. She followed up with us after the lease to confirm outcome. Manager, Mr. Kaynan was outstanding/ answered questions and we recommend Woodland Hills Lexus to customers thanks to these 2 personnel there. More

Horrible customerservice. Sales Manageris like the customerswhy you want a car. He need long vacation at home without work. My previous experience was good. But this time with Salesperson Crystal and customerswhy you want a car. He need long vacation at home without work. My previous experience was good. But this time with Salesperson Crystal and Manager Safa is a nightmare. Please think twice before you go to this dealership or look for other dealership in the surrounding. More

Maria is great. She handled my problem very well. She is a doll. Like working with a girlfriend. She is now my friend. She knows a lot about this business and helps with a smile. Thank you Maria. is a doll. Like working with a girlfriend. She is now my friend. She knows a lot about this business and helps with a smile. Thank you Maria. Maria is not listed below, but I give her 5 stars DiANE RESNIK More

Sherry Mak!!! my service Advisor, you are AWESOME! I thank you for all the years you have assisted me and my family with our lexus service needs. You are a gem! Lexus Woodland Hills is lucky to have an thank you for all the years you have assisted me and my family with our lexus service needs. You are a gem! Lexus Woodland Hills is lucky to have an employee like you! More