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Lexus of Woodland Hills

Woodland Hills, CA

4.8
711 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 711 reviews

June 30, 2020

Enjoyed the service received in Woodland Hills, my Service Advisor was very Personable and efficient. Maria Hosgor, Great service in these hard times will be back. More

by Shafeny62
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Jun 30, 2020 -

Lexus of Woodland Hills responded

We're happy to hear that you had an overall positive experience with Maria and our team. We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 16, 2020

Maria was my service advisor and she was absolutely wonderful. The best part of my service. My car just came in for a routine service check up. More

by pedrosanon
Recommend Dealer
Yes
Employees Worked With
Maria Hopper
Jun 16, 2020 -

Lexus of Woodland Hills responded

Maria is awesome and it makes us so proud to know that she provided you with a memorable experience! Thank you for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 12, 2020

I took my Lexus ES 330 in for a major service. WH Lexus provides excellence service, but I'm compelled to give special kudos to Sheri Mak. This was my first experience with her, and I found her to More

by Dorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jun 15, 2020 -

Lexus of Woodland Hills responded

Sheri is an all-star and it's no surprise that she went the extra mile to provide you with an amazing experience! Thank you for choosing us and we look forward to seeing you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 11, 2020

Great job ! First Lexus for me but sales to service, I've been highly impressed with each transaction at this location ! I had a bad experience at two others so W More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
everyone -
Jun 12, 2020 -

Lexus of Woodland Hills responded

Hi Scott, It’s great to know that our staff was able to give you the car-buying experience you were looking for! We appreciate your business and we can't wait to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 06, 2020

Even during this difficult time of COVID-19, Lexus of Woodland Hills still provides excellent customer service. From the time I pulled into the service department someone was there to great me. Maria H. More

by vee_patterson
Recommend Dealer
Yes
Employees Worked With
Maria H.
Jun 08, 2020 -

Lexus of Woodland Hills responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face after their service visits. We look forward to serving you again soon and thank you for visiting Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 30, 2020

Wonderful Experienced of Car Service on 05.26.2020 I wanted to thank Sherry Mak, who was my service advisor for providing a very wonderful and excellent service. She called me that the car was ready fo More

by ricky e
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jun 01, 2020 -

Lexus of Woodland Hills responded

Hi Ricky, We are so happy that Sherry was able to take care of all of your needs and we're proud to have her on our team. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 07, 2020

I will not go back to this dealer again I bought an LX 570 from this dealer. The salesperson and finance manager were nice people and they actually tried to help as much as they could, but t More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Lopez
May 08, 2020 -

Lexus of Woodland Hills responded

Hi Tony, We understand that you are experiencing perhaps a radial (tire) pull after the servicing of the vehicle. As we offered the day you demonstrated concern, it was to leave the vehicle and put you in a loaner car to determine if it was a radial pull or an alignment issue. We are awaiting you to bring the vehicle back in to address your concern. Please contact me when you have a moment. I hope to hear from you. Regards, Jeff Willet Service Director jwillet@lexusofwh.com

April 03, 2020

SERVICE @ LEXUS OF Woodland Hills SHERRY MAK is the BEST, most PROFESSIONAL SERVICE ADVISOR!!!! She is ALWAYS AT THE TOP of her game, EXTREMELY HELPFUL and exudes WARMTH and FRIENDLIN More

by karekoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Apr 03, 2020 -

Lexus of Woodland Hills responded

Sherry is an outstanding asset to us here and always makes sure our customers go home happy! Thanks for this quality review and we hope to see you soon. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 15, 2020

I 8brought my car for service ơn 03/14/2020 for Oil change, Transmission & Engine Coolant drain & Flush. Mr. Ly Do helped me, he's always gone above and beyond to provide great service. He is kind, pro More

by Maily51364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ly Do
Mar 16, 2020 -

Lexus of Woodland Hills responded

Hi Maily, We're pleased that Ly took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

February 25, 2020

On Jan. 10, 2020, I met with Brad Steinberg, Service Consultant, as I needed to do an Airbag Recall. Brad was friendly, efficient, informative and quick. Appreciated the nice loaner car. I used to go t More

by Lexus 430SC fan
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Feb 25, 2020 -

Lexus of Woodland Hills responded

We're glad to see you had a positive visit with us! Brad is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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