Lexus of Woodland Hills

Amazing customer service We went in looking for a used car and got an amazing deal for a new one instead. I had both of my kids with me, while I was doing all the paper work t We went in looking for a used car and got an amazing deal for a new one instead. I had both of my kids with me, while I was doing all the paper work the sale rep Jeimy helped look after them. She was extremely knowledgeable, kind and made me feel at home. If you’re looking to be treated well find Jeimy ! More

Very helpful! Only positive things to say about this dealership! I bought a used car here over a year ago and the staff were incredibly friendly and informative. I Only positive things to say about this dealership! I bought a used car here over a year ago and the staff were incredibly friendly and informative. I came back to replace a headlight and again they were speedy and efficient. Would definitely recommend! More

Always a great experience! I always come here to get my maintenance done and car wash done. I always get recognized by Fernanda once i walk into the dealership. Always Providing I always come here to get my maintenance done and car wash done. I always get recognized by Fernanda once i walk into the dealership. Always Providing great customer service. More

Do not go there Those guys will try to sell you car for hundreds more then other dilers...better drive to Thousend Oaks or Van Nuys lexus. They do not reply to emails Those guys will try to sell you car for hundreds more then other dilers...better drive to Thousend Oaks or Van Nuys lexus. They do not reply to emails and trying to make you come in where you give up after hours of talking More

Tire purchase I called this dealership regarding a postcard I received for a discount on tires. I was transferred to five different people and finally got someone’s I called this dealership regarding a postcard I received for a discount on tires. I was transferred to five different people and finally got someone’s voice mail. My lease on my Lexus Is done by August and I will not buy tires or another car from this dealership. They need a lesson on customer friendly procedures. More

perfect transaction I stopped by in the dealership last week, i choose my car with the help of Mr kouchikali i got some idea about my new payment ,this morning i finali I stopped by in the dealership last week, i choose my car with the help of Mr kouchikali i got some idea about my new payment ,this morning i finalized the deal ,came back this afternoon signed the documents and picked up my new car . More

Worst experience ever Worst experience ever! They are nor responsible for actions and promises. They simply lying you over the phone promising things they can commit. Sean Worst experience ever! They are nor responsible for actions and promises. They simply lying you over the phone promising things they can commit. Sean Fortier ,GM for the location has the worst behavior I’ve ever seen in customer service environment. Simply never trust what they promise you over the phone. More

Best car buying experience we have EVER had! Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a hor Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a horrible experience and we are so happy that we decided to go to Woodland Hills to complete the purchase of our 2 cars. Richard was also great. He gave us a fair price for our trade in cars and provided us the best price on the new cars. These two men, Edwin and Richard, are a huge asset to your company and they are the sole reason why we proceeded with our purchase at Woodland Hills Lexus. A+ customer service, A+ product knowledge, and A+ management. They made what is usually a stressful decision, a pleasant experience! Thank You! More

Eli From Woodland Hills Rocks ! I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, v I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, very accommodating, very patient. She went above and beyond what I would have ever expected. She helped me negotiate for the best deal possible. If you ever have to go to Lexus of Woodland Hills, ask for Elideth Carbajal and tell her Emmanuel sent ya! You'll be in the best hands!!! More

Pleasant experience with a last minute year end new car sale After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specifi After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specific question about the car we wanted to buy and were given a straight answer -there were several on site so we went over to see them. Mr Adel Atashzai worked patiently with us through the process without any sense of pressure. The showroom is light and airy and a nice place to spend some time deciding which of the lovely vehicles to commit to, When the time for the contract signing came, it was still all professional and efficient. We requested photos with the car and it's red bow, and I think they would have done that for us anyway. We recommend this dealership highly. More