Lexus of Woodland Hills

Best car-buying experience ever!!! In a nutshell? Jose Navarro. Enough said! But really, Jose made the experience really pleasant for us. I went from a Benz to getting my first Lexus. I In a nutshell? Jose Navarro. Enough said! But really, Jose made the experience really pleasant for us. I went from a Benz to getting my first Lexus. I was set on getting another Benz but gave in to my husband's suggestion to check out Lexus. We went to several Lexus dealerships over a couple of weeks-- Ontario, Thousand Oaks, Glendale, Oxnard and just on a whim, decided to swing by to Woodland Hills since it was on the way home one day. We got there a couple of hours before closing and walked out with a new GX. Jose is a rockstar and an absolute pleasure to deal with. He is an asset to the dealership! Lilly Wang More

Greatest Experience I've had!! Had a very pleasant experience with Edwin O. He was very helpful in answering all my questions. Will definitely be purchasing my car there soon! Had a very pleasant experience with Edwin O. He was very helpful in answering all my questions. Will definitely be purchasing my car there soon! More

Most amazing experience ever. Recently I went to the Lexus of woodland hills. I have been shopping around for quite abit because I wanted to make sure I was getting the car I wante Recently I went to the Lexus of woodland hills. I have been shopping around for quite abit because I wanted to make sure I was getting the car I wanted and the price that would best fit my finances. A couple of dealerships I went to were no help and didn't want to work with me, but not at this dealership. I went in and Jose Navarro immediately greeted me and was very polite and helpful. I was looking into the GS350 but once I was there started looking at the Is350 as well and couldn't decide. Jose then informed me that he could help me out have me test drive them both and see witch one would best fit my needs. I was then able to compare the two and i knew the exact one I wanted. Thank you so much Jose I will defiantly be sending people your way. More

OMG Stay Away My experience with Woodland Hills Lexus Dealership has me upset to my core, Yesterday I saw on the internet an add regarding a 2011 ES 350 that had l My experience with Woodland Hills Lexus Dealership has me upset to my core, Yesterday I saw on the internet an add regarding a 2011 ES 350 that had low mileage so I called the dealership regarding this vehicle. Color on the exterior was perfect, inside looked great and the car had a clean Carfax. So I called to speak with a salesman, receptionist put me through to Ellie, I asked Ellie if it would be possible to work out a deal for a for the car by coming down on the price a little. She said she didn't know if they could or would come down on the price, but she would talk to the Manager of the dealership. Ellie left the telephone briefly to ask the Manger then returned to the telephone and told me yes the price we asked for would work. We ended the conversation by setting up a meeting time for the next day so my wife and I could see the car. I told her we lived out by Palm Springs and it would be three hour drive to get there, with all of the traffic. No problem. Day 2, cleaned up our car to turn in and off we went. Five minutes before our arrival Ellie calls to say that she spoke with her Manager? and he told her that they have the lowest prices in the area and would not come down in price? I was shocked. Since we were literally three minutes from dealership we went on anyway. parked car went to lobby was introduced to Ellie. Ellie again said that we could not get price reduction then told us car was sold yesterday. What? In talking to Manager I found out that Ellie was not a salesman Ellie was a Product Specialist, she didn't ask her Manager about the price reduction she asked a fellow co-worker, and the car actually sold 2 hours before I spoke to her the first time the day before. OMG, 6 hours of driving, a half a tank of gas for nothing. So buyer beware; there has to be a more honest Lexus dealer somewhere just not in Woodland Hills. More

Great experience!!!! Thank you Denise your the best!!! I recommend Lexus of woodland hills to friends and family. Amazing customer service!!! Thank you Denise your the best!!! I recommend Lexus of woodland hills to friends and family. Amazing customer service!!! More

Best Dealership From the beginning to end, everyone at Lexus Woodland Hills was extremely helpful. Trent Baskin was my sales rep and he was not only helpful and knowl From the beginning to end, everyone at Lexus Woodland Hills was extremely helpful. Trent Baskin was my sales rep and he was not only helpful and knowledgeable, but he was extremely personable. He made me feel comfortable purchasing at this dealership. I got the ES 300h, and there was never any pressure for me to get this car. I got a fair deal, and the atmosphere at Woodland Hills was amazing. Everyone was friendly, unlike the typical car dealership where this is pressure to buy. Overall, I give Trent's service an A+ and I'm glad to be apart of the Lexus family! More

GREAT PEOPLE "LOVE MY NEW CAR" Had the greatest experience ever car shopping I difenitely recommend to anyone Lexus of woodland hills. Eli was very patient and had no problem on dri Had the greatest experience ever car shopping I difenitely recommend to anyone Lexus of woodland hills. Eli was very patient and had no problem on driving back and fort for me to drive multiple vehicles until I found the right one at the best deal ever ! Thank you to the finance and sales department for the great experience. And especially to Eli the sales person. More

Excellent Service Our rep Trent was terrific, knowledge and professional. The car is a dream come true. Thank you Lexus of Woodland Hills! We'll be back again. Our rep Trent was terrific, knowledge and professional. The car is a dream come true. Thank you Lexus of Woodland Hills! We'll be back again. More

Above and beyond an excellent serivice Our Sale consultant, Jose Navarro, provided us with the most impressive quality service throughout purchasing our new Lexus. He was a genuinely profe Our Sale consultant, Jose Navarro, provided us with the most impressive quality service throughout purchasing our new Lexus. He was a genuinely professional, customer service oriented! I definitely will come back for my childrens' next cars soon!! Thank you so much Jose!!! More

My new go to Lexus dealership A positive car buying experience??? how is that even possible. I guess xxxx has froze over, and pigs have started to fly. Having purchased my fair sha A positive car buying experience??? how is that even possible. I guess xxxx has froze over, and pigs have started to fly. Having purchased my fair share of cars throughout my life, (5 in the last 4 years alone), my experience at woodland hills Lexus has blown the competition out the water. The employees were all very welcoming. Did not feel pressured into a purchase ( not that i would have been). When i told them i needed a day to think things over, they did not try to keep be around. This was as painless a car buying experience as i think anyone could have gone through. More