Lexus of Woodland Hills

Purchased a Lexus RX350 I purchased a Lexus RX350 from Fabio Rustom and had excellent service. Didn't feel like I was pressured at all. He was very knowledgeable and friend I purchased a Lexus RX350 from Fabio Rustom and had excellent service. Didn't feel like I was pressured at all. He was very knowledgeable and friendly. The whole buying experience was great! Then Court Conaway helped me with the finance end of purchasing our car and everything went very smoothly with him. Will refer my friends to Lexus of Woodland Hills, and when I'm ready for another car I will be back again. More

I'm happy! My parents purchased a Lexus back in 1990 and got one of the first cars (LS400) off the line. It is now 2014, the car is still running and going stro My parents purchased a Lexus back in 1990 and got one of the first cars (LS400) off the line. It is now 2014, the car is still running and going strong. What better testimony could you ask for? I have wanted a new Lexus for myself for a number of years, and finally bit the bullet as they say. The folks at Woodland Hills Lexus treated me wonderfully. Tim was patient as my friend and I asked so many questions. He presented himself in a professional and courteous manner. Cort was wonderful. He too was professional, friendly and responded to my needs. All in all it was a very pleasant experience. ps.......really love the car so far :)) More

Great deal, great service I got a 2014 CT last night and Warren was extremely helpful and very conscious of everything I needed. Always made me feel taken care of. They were re I got a 2014 CT last night and Warren was extremely helpful and very conscious of everything I needed. Always made me feel taken care of. They were really busy so I waited a while to sign the deal, but when it came time Court was really apologetic and moved very quickly and was more than happy to spend as much time as I needed on the deal. Got a great deal to top it all off. More

Lexus CT purchase Recently bought our new Lexus at Lexus of Woodland Hills, and couldn't be more satisfied. Our experiences there were excellent from Mr. Eddy Arriola, Recently bought our new Lexus at Lexus of Woodland Hills, and couldn't be more satisfied. Our experiences there were excellent from Mr. Eddy Arriola,'s knowledge about the car, and how he made sure to represent our needs to the owner since we went in there after doing our homework. We also met Mr. Saul Onassis, Lexus Technology Specialist, while we were in the customer waiting room, trying to get on the internet. He sensed our frustration, and offered to assist us. He patiently walked us through the process, and we were able to complete our task. For these reasons, our experiences at this dealership were appreciated., and know that if in the future we run into any problems, we can call on them. More

Car purchase Drove from USC. After being pretty much dismissed by a previous Lexus dealership based on my appearance, the staff at this dealership welcomed me with Drove from USC. After being pretty much dismissed by a previous Lexus dealership based on my appearance, the staff at this dealership welcomed me with open arms. All my questions were answered and they completely took care of my daughter and I. They did not judge and were eager to earn my business. A top notch staff deserves a top rating. More

Brad Steinberg is the best! I had my RX 450H serviced at Woodland Hills Lexus and Brad Steinberg made sure the experience was quick and easy. He assisted me with a loaner car and I had my RX 450H serviced at Woodland Hills Lexus and Brad Steinberg made sure the experience was quick and easy. He assisted me with a loaner car and kept me informed the entire time. I cannot recommend him highly enough. When my car was ready, he texted me and made sure it was waiting for me when I arrived. Isabel at the checkout made sure I was back in my car in minutes. Best service center ever! More

Drove up from Orange County I drove up from Orange County to get my new IS at Woodland Hills. They were by far the most responsive, aggressive on price, and courteous of any of t I drove up from Orange County to get my new IS at Woodland Hills. They were by far the most responsive, aggressive on price, and courteous of any of the other Lexus dealers that I reached out to in my vehicle search. It was worth the trip. More

Treated like family Literally the minute I walked into the dealership, Fabio tapped my back and asked if he could help me. He got me set up with my paperwork and took car Literally the minute I walked into the dealership, Fabio tapped my back and asked if he could help me. He got me set up with my paperwork and took care of my financing without out a painless amount of waiting. Within minutes he gave me a bottle of water and a few minutes to unwind while he got the car. Before I could even finish the bottle, the car was pulled up and he took me on a test drive. By the end of the transaction and waiting to sign the last papers, he joined me in the lobby and we just talked about life, experiences and got to learn about one another. This dealership is about 2 hours away from my home but if I'm ever in the area, I'll be sure to stop by and say hello to him. Thanks again for everything, day one of my lexus experience and I'm loving it already! More

Repair service Arthur Rostomyan was very helpful, understanding, and kind regarding my issue with my Lexus RX350. I was very pleased with the customer service at Lex Arthur Rostomyan was very helpful, understanding, and kind regarding my issue with my Lexus RX350. I was very pleased with the customer service at Lexus WH. They attended to all of my needs and more. In addition I feel very comfortable and can rely on the professionalism of the Lexus WH crew. I definitely recommend Arthur! More

Painless Car Buying Experience Had an RX 300 for almost 14 years which was recently flooded in the underground parking at UCLA due a geyser on Sunset Blvd from a 93 yr old broken pi Had an RX 300 for almost 14 years which was recently flooded in the underground parking at UCLA due a geyser on Sunset Blvd from a 93 yr old broken pipes. Had to buy another car in 2 days! Had been car shopping extensively on the internet and all over SF for the last 3 days with my husband who is a car fanatic. Fabio Rustom came to the rescue!!! Walked in to their showroom with the car in mind (RX 350 2015 nebula gray pearl/light gray interior). He showed us all the cars I was interested in. Found the one I wanted. Sat down in the "negotiation room". We were firm on our offer. There was no back and forth exchange of dollar amounts. Within 15 mins, we shook hands and I purchased a gorgeous "babe" which I expect decades of bonding on the road into my retirement. This has been the smoothest and easiest car purchasing experience ever for my husband and I. We have owned multiple new cars in the past with our 2 daughters. Fabio was knowledgeable, efficient, polite, accommodating and conscientious throughout our ordeal. We never felt pressured at any given moment. Even though there was some waiting involved prior to the financing process, Fabio made sure that he updated us each step of the way. Definitely worth the wait. I still miss my RX 300 but I have no doubt that RX 350 will fill-in the void. More