Lexus of Woodland Hills

All's well that ends well Alan Youssefi was thoughtful, knowledgeable, soft-spoken, and patient. He was the ideal salesman for us, and we are very glad to have met him. For rea Alan Youssefi was thoughtful, knowledgeable, soft-spoken, and patient. He was the ideal salesman for us, and we are very glad to have met him. For reasons we never understood, it took almost 3 hours to buy the car though we had agreed on a price and were paying cash. We were kept waiting in uncomfortable chairs. If we had known about the wait, we would have had a Chinese meal across the street and come back. When we finally bought the car, we found that the cargo mat was irretrievably stained, and the cargo bay cover was for a different model car. By that time it was 6:30 on Saturday evening, we were tired, and went home, but not before asking Alan to rectify the two problems. He said the cover would not be a problem, but the mat might be difficult. Alan phoned us on Monday to say that he had spoken to Danielle Goodwin about the problems, and she would see to them. We made an appointment with Georgio Reinoso to have a tutorial on Tuesday morning to introduce us to the technology of the car. We met both Danielle and Georgio at the appointed time. Danielle had a new cargo mat and cargo bay cover for us, and Georgio gave us an excellent introduction to the various devices in the car. In short, the purchase itself was not a pleasant event, but the entire process was saved by meeting Alan, Danielle, and Georgio who took excellent care of us and put us in good spirits. More

Surprised met with my service rep, Brad Steinberg and from our first hello I felt he knew his job, he told me almost precisely what the problem was and he was met with my service rep, Brad Steinberg and from our first hello I felt he knew his job, he told me almost precisely what the problem was and he was right on. the car was fixed that day and the price was very fair which surprised me as we always think that taking it to a dealer will always be rip-off, it was not. I will go back again and will surely ask for Brad More

a+ service Arthur Rostomyan offered GREAT service along with his team of people, excellent quality all the way as usual. i had a certificate invitation from them Arthur Rostomyan offered GREAT service along with his team of people, excellent quality all the way as usual. i had a certificate invitation from them, that really helped the service in current economy time, everyone smiles here, they brightened up my day by enjoyed A+ atmosphere here in woodland hills which is closest one to my home & also the closest to my heart! when i asked Arthur why Lexus has fewer dealership than other brand cars, Arthur replied brilliantly - because Lexus simply needs LEAST maintenance! Lexus is my choice of luxury and it is the best because of the people like Arthur & his team are behind them!  More

EXCELLENT!!! Saul is AMAZING! He was very patient and knowledgeable, never applied any pressure. If you want the Best Salesman, you MUST go see Saul Onassis. Saul is AMAZING! He was very patient and knowledgeable, never applied any pressure. If you want the Best Salesman, you MUST go see Saul Onassis. More

Great service After the purchase of my 2014 Lexus LX570I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. I After the purchase of my 2014 Lexus LX570I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. I feel great working with Georgio he is patient and sincere . More

Great sales and leasing consultant! I went to Lexus of woodland hills looking for a used Lexus but when Fabio explained how I would be able to get a better and new car I was surprised on I went to Lexus of woodland hills looking for a used Lexus but when Fabio explained how I would be able to get a better and new car I was surprised on how well his customer service was. He has a great personality and attracts clients by his knowledge and friendliness. I would gladly recommend anyone to go to Lexus of woodland hills and ask for Fabio Rustom. More

Excellent Service ! As a young adult Fabio Rustom treated me with the same courtesy that he would with any older man. He explained all the details I needed to know about As a young adult Fabio Rustom treated me with the same courtesy that he would with any older man. He explained all the details I needed to know about the car I wanted. He even explained to me what was needed in order to get me into the car of my dreams . I ended up getting my dream car , the exact way that I wanted it ,even though they did not have it in their dealer , he made it possible for me to get it . He showed a lot of good qualities I usually don't see in many sales associates, he was very friendly ,enthusiastic ,and genuine. I would definitely recommend Fabio Rustom to anybody interested in their next vehicle purchase ,at Woodland Hills Lexus. More

Learning the ins and outs of my new Lexus After the purchase of my 2014 Lexus 350, I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. After the purchase of my 2014 Lexus 350, I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. Again, I feel really fortunate to have met Georgio More

Fabio was the best! I purchased 2014 Lexus GS 350. I was extremely satisfied with my new vehicle purchase from Lexus of Woodland Hills. The sale price was great. The sale I purchased 2014 Lexus GS 350. I was extremely satisfied with my new vehicle purchase from Lexus of Woodland Hills. The sale price was great. The sales person Fabio Rustom was the best. The transaction was completely hassle free. Fabio took good care of me. He went out of his way to accommodate my schedule by coming to the dealership on his day off. Fabio kept his word on what he originally promised. When Fabio found out that the car in his stock was almost $1000 more on its MSRP than what he quoted me first, he still honored the original quote. Way to go Fabio! Building trust with customers is the most important trait any sales person can have. I will recommend this dealership and Fabio to anyone interested in buying a Lexus. You won't get the great price and excellent buying experience anywhere else. More

Fabio made my car leasing experience fun and easy Fabio was very easy to work with and very friendly. He didn't pressure me at all. He was able to get me a great deal on a 2014 lexus CT. I had shopped Fabio was very easy to work with and very friendly. He didn't pressure me at all. He was able to get me a great deal on a 2014 lexus CT. I had shopped around at other luxury auto dealerships but they just seemed to want to lock me into making a deal with no concern for my budget (which I had made very clear). Just wasted my time trying to squeeze as much money out of me as possible. Fabio did the exact opposite. If you're looking for a lexus, visit Fabio at woodland hills lexus. More