
Lexus of Woodland Hills
Woodland Hills, CA
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We purchased a Lexus RX350 there in 2012, a Ceritified Pre-owned vehicle. We even bought extended warranty and they spoke so highly about the vehicle; NO CARFAX given or offered. Today, we went to trade i Pre-owned vehicle. We even bought extended warranty and they spoke so highly about the vehicle; NO CARFAX given or offered. Today, we went to trade in the car and surprise surprise, the vehicle was involved in an accident way before we bought it and had its front and doors repainted with a missing VIN sticker; that affected the trade-in value by about $4000. Come to think of it, there was some uneven spacing on the front grill and when we took the car to their shop to get checked, we were told that we must have hit another car; it was the accident that caused the issue but they blamed us for it; the truth is finally out. Please ask for a CARFAX report from these guys even if you are buying a Certified Pre-Owned; you'll be surprised on what you'll find on it. We will never again buy a Lexus especially after this experience. How can you sell a vehicle as a dealership and fail to disclose previous accidents and paintwork knowing so well the effect the same has on the value? More
I had always received excellent service here on an older Lexus and recently my wife was considering a newer one as a second vehicle. We ended up buying a model two years old that looks and drives as though Lexus and recently my wife was considering a newer one as a second vehicle. We ended up buying a model two years old that looks and drives as though just in from the factory. The entire process was extraordinarily easy and the staff helping us were friendly, knowledgeable, and definitely went above and beyond the call of duty to make us happy. I would recommend this dealership both for sales and for service with great enthusiasm. More
When shopping for a car I am always wary of being approached by the stereotypical pushy salesman. To my great delight my wife and I were met by Kami. We instantly felt very comfortable with his quiet approached by the stereotypical pushy salesman. To my great delight my wife and I were met by Kami. We instantly felt very comfortable with his quiet, professional demeanor. He showed a very caring attitude to our needs as he showed us several cars and encouraged us to take a drive in two of the cars. Kami is obviously very happy in his job which shows in the extremely friendly way he presents to his customers. It felt as if we were engaging with a new friend, not just dealing with a salesman anxious to close a deal for his own benefit. This was a very pleasant experience and we are looking forward to enjoying our newly purchased ES 350 introduced to us by Kami. He should be the standard for the way all salesmen interact with their customers. Bill Edwards More
Hi, on Sunday, January 26, 2014, I pulled into the Woodland Hills Lexus dealership to look at the various models of pre-owned Lexus'. Mr. Kami Husseini was there to greet me, introduce himself and off Woodland Hills Lexus dealership to look at the various models of pre-owned Lexus'. Mr. Kami Husseini was there to greet me, introduce himself and offer his services. From that moment on...until I signed the paper work to purchase my car, Kami was there providing answers to all of my questions...big or small...and explaining the differences between the models I was considering. He had me drive the cars while he explained the features of each one. His calm, warm and friendly manner made the experience very pleasant. His professionalism, apparent knowledge, and lack of what I call "pushiness" made me feel confident in my ability to make an informed decision. As this was the first car I ever bought on my own I had started out on this experience with a lot of nervousness. I feel so lucky to have had Kami Husseini there to help me decide what was right for me. In the future I would happily recommend any friend or relative looking for a Lexus to go to Lexus of Woodland Hills and ask for Kami Husseini to be their sales associate. I congratulate Lexus for having Mr. Husseini as their sales associate. He is without a doubt a wonderful representative of your product and dealership! Thank you and congratulations on your insight in employing such a fine man to be the face of Lexus in Woodland Hills! Lois Gass More
WOW-what can I say about Kami Husseini?? He was fabulous to work with-so patient and answered all my questions politely and in a way that I could understand. If all salespeople would work like he does, the to work with-so patient and answered all my questions politely and in a way that I could understand. If all salespeople would work like he does, the car buying experience would be so much easier. Your dealership should be proud to have him in your employ and he deserves a raise!! Thanks so much Kami. Laurie More
We have purchased 3 cars from this dealership before. The service and attention to detail has always been superb. So when we were interested in a certified used Lexus, we visited this dealership. They The service and attention to detail has always been superb. So when we were interested in a certified used Lexus, we visited this dealership. They had exactly what we were looking for in stock. Kami was an excellent salesperson. He knew his product and communicated information completely and easily. Mike was an excellent financial person. He explained our options easily and completely. The entire transaction was handled by Kami and Mike with no pressure. I would recommend these two and the dealership with no hesitation. More
I had a great experience at the dealership because Kami was so courteous and professional. After driving a several cars he was able to help me make a final decision. He was very knowledgeable and worked ou was so courteous and professional. After driving a several cars he was able to help me make a final decision. He was very knowledgeable and worked out a great deal for me. I am really happy with the car and thoroughly enjoy driving it. Thanks for all the help. More
This was the best car buying experience of my life. This was the best car buying experience of my life. Nissim was honest, fast and friendly. I drove all the way up here from Newport Beach and I'd This was the best car buying experience of my life. Nissim was honest, fast and friendly. I drove all the way up here from Newport Beach and I'd gladly do it again!!! Ask him to see some of his photos on his T-Mobile phone and he will add in commentary that will keep you smiling. Fight On!!! More
I have had great buying experience with Kami Husseni, because of him i went to buy my 2nd Lexus car with Woodland hills lexus. His personal handling goes well beyond and that's evident myself buying 2nd because of him i went to buy my 2nd Lexus car with Woodland hills lexus. His personal handling goes well beyond and that's evident myself buying 2nd car with them. He is a great guy with no nonsense and very straight and fact based. He has very good knowledge of cars and takes every step to make sure a customer comes happy and leaves happier. I'll recommend Kami to my family and friends who are planning to buy a Lexus car. i would like to thank management of Woodland Lexus to have such a great employee who serves customers so well day in and day out. Kami, keep up with the good work. More
The level of customer service a company provides can make all the difference in your buying experience. Thanks a bunch to Kami for the excellent service he has provided me during my visit at Woodland Hills all the difference in your buying experience. Thanks a bunch to Kami for the excellent service he has provided me during my visit at Woodland Hills Lexus. Kami was extremely professional, pleasant, and patient. He was very competent and answered all my questions and concerns for the best deal. I highly recommend Kami for anyone looking for a great deal in purchasing a Lexus. So, do yourself a favor and call Kami for your next purchase asp. Hamid.K More