
Lexus of Woodland Hills
Woodland Hills, CA
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When it comes to customer service in Lexus - Woodland hills, CA - I would say Kami Husseini. I am recommending him to all customers who wants fair deals with perfect services. My story will proof this; hills, CA - I would say Kami Husseini. I am recommending him to all customers who wants fair deals with perfect services. My story will proof this; On Apr 26 I sold my car at 5:30. Right after that I called Kami if he is available to check Lexus deals. He was in OC, it was his day off, and nevertheless he accepted to see me at dealership at 8PM Friday the same day. I was looking for cars for past two weeks and all had some issue that I did not like. I was finally sure that I really want to have Lexus ES350 but I was not sure if there is a good promotion that I can afford. We went to dealership sharp at 8:00 PM, Kami was there on time waiting for us. After negotiation in price, Kami offered a great deal that met my budget and was affordable. I was happy that I would have my new Car the same night until Fred the sales manager stopped him. He refused to sale the car to us because he believed that dealership would lost on this sale and he cannot go down to price that Kami had offered. Frankly speaking, I thought it is one of those “Dealership tricks” to start increasing the price. I left the room, angry and disappointed. Kami said,” I am so sorry Leila I promise to get this deal for you. let me talk to our General Manager, Mike Hong tomorrow. I will bring your car to your home at 11. This is your car. You will see. Trust me.” And YET he did it….. I got my new car tomorrow with same price he had promised. Thanks again to Kami & Mike and thanks to Alex Bagheri (Honda dealership sales Manager, woodland hills) who referred Kami to me. More
This was my first time leasing a car and the Mikes made the process painless. They were informative and helpful with out being pushy. Mike Soboti managed to produce a price I was happy with and then Mike S the process painless. They were informative and helpful with out being pushy. Mike Soboti managed to produce a price I was happy with and then Mike Skobin walked me through the lease, step by step. They earned my business in the future. More
As out-of-staters moving into the area, we initially contacted Keith online. He was exceptionally professional, courteous, and enjoyable to work with as well as knowledgeable about the product. We rea contacted Keith online. He was exceptionally professional, courteous, and enjoyable to work with as well as knowledgeable about the product. We really feel that Keith went above and beyond what was expected in order to work with us and meet our time restricted schedule. He was willing to negotiate a great price (we worked with other dealerships in the area too... and this was the BEST by far!) and we ended up purchasing a beautiful, new car. We also had the pleasure of working with Mike in financing. He took a genuine interest in making sure that our experience with his dealership was positive. He did an excellent job explaining all of our options and made a conscious effort to help us purchase the options that best suited our needs. We really appreciate both Keith and Mike and highly recommend them!! More
We bought our car from Eugene Kang. He is very nice and professional. always responds quickly. Our experience with him is very pleasant. woud like to recommend him to friends. professional. always responds quickly. Our experience with him is very pleasant. woud like to recommend him to friends. More
I visited Lexus of Woodland Hills because I was interested in trading in my car towards a new car. I was helped by a few sales people, Mike and Eugene, and it was a very pleasant experience, even t interested in trading in my car towards a new car. I was helped by a few sales people, Mike and Eugene, and it was a very pleasant experience, even though I ended up not buying a car at this time due to unforeseen circumstances. However, in a few more months or the coming year, when I am back in the market for a new car, I will most likely visit this Lexus dealership again and probably ask to work with the same sales people. More
Leasing my new Lexus from Lexus of Woodland Hills has been an absolutely joyful experience. Keith Slater and Mike Skobin were wonderful to work with. They were both efficient as well as cordial. I never been an absolutely joyful experience. Keith Slater and Mike Skobin were wonderful to work with. They were both efficient as well as cordial. I never felt I had to "negotiate" a price for the car because the offer they gave me was fair and honest. I have been taking my cars for service to Lexus of Woodland Hills and have been working with Sherry Mak who each time has shown me that she is thoroughly knowledge about my Lexus and makes me feel confident that the work being done is necessary and appropriate. I certainly has high regard for the staff of Lexus of Woodland Hills. More
I live right next to South Bay Lexus, but I still drove 40 miles north to see Eugene at Woodland Hills Lexus. He is very knowledgeable about every single features in every car in Lexus lineup. He made su 40 miles north to see Eugene at Woodland Hills Lexus. He is very knowledgeable about every single features in every car in Lexus lineup. He made sure that I'm satisfied with my test driving experience. He worked very hard to get the exact model and the features I wanted. I absolutely love my new CT200h and the F sport package. When I was indecisive of what color to get, he lined up every single color in front of me, and let me compare side by side, and that was extremely helpful. This definitely was my best car buying experience. Thanks Eugene. More
I was very happy with the service I received from Kami at the lexus dealership. I have been looking for a car for what feels like forever now, but on the first day I visited this dealership, i found a great the lexus dealership. I have been looking for a car for what feels like forever now, but on the first day I visited this dealership, i found a great car and bought it right away. That could not have been done without the help of Kami Husseini. He was kind, helpful, efficient, and honest, however at the same time, not pushy, over-eager, or forcing. His attitude and approach to helping me find the perfect car for my budget could not have been better. He generally wants the happiness of the customer above all other factors. It was so easy buying a car with him, and he is always at the customers beck-and-call. He has made me a very happy customer. More
I was very disappointed from the sales experience and service I received from the Lexus of Woodland Hills dealership and Mike Soboti. I don't recommend buying a car from this dealership. I paid for a Lex service I received from the Lexus of Woodland Hills dealership and Mike Soboti. I don't recommend buying a car from this dealership. I paid for a Lexus car a higher than agreed upon price. When I noticed the mistake and went back to the dealership, the salesman and manager were unwilling to give me the price that was agreed upon. They claimed the price included upgraded tires - $4,000 for upgraded tires??? Tires that I didn't ask for. This is not a proper way to conduct your business. I will never buy from this dealership and recommend you to steer away from this dealership and Mike Soboti. Buyer beware. More