Lexus of Woodland Hills

Our first Lexus and we would definitely buy from Tim Mitchell again and will recommend him to family, friends, and associates. Entire experience was excellent! Mitchell again and will recommend him to family, friends, and associates. Entire experience was excellent! More

I dealt with Mike Soboti and Larry while buying my new ES350 and it was a pleasure. Being in property management I know the feeling of taking lots of money for a great product and providing the best custo ES350 and it was a pleasure. Being in property management I know the feeling of taking lots of money for a great product and providing the best customer service. These guys definitely deliver! Once I took off with my new car there was a little issue cosmetically I discovered 3 days later and that's when I met Craig the service manager and he came though. It was simple and I didn't have to twist arms like other dealers I have dealt with in the past. I also found that when I pull up to the service are employees actually approach me and as how they can help, again other dealers I have been to it a challenge find a rep to help. More

Tim Mitchel and Alma Jimenez were very efficient and friendly. Both me and my wife are repeat customers. Tim Mithcel is one of the reasons why we come to this dealer. friendly. Both me and my wife are repeat customers. Tim Mithcel is one of the reasons why we come to this dealer. More

My husband and I had been shopping for a hybrid car for a while when we visited Lexus of Woodland Hills. I can honestly say this was the best experience in car shopping that I have ever had! The reps were while when we visited Lexus of Woodland Hills. I can honestly say this was the best experience in car shopping that I have ever had! The reps were friendly and knowledgeable - not pushy like some places. We got a wonderful deal and exactly the car we wanted. I would highly recommend Lexus of Woodland Hills to anyone. More

I liked that the dealership was quick, efficient, and thorough. Mike did all the paperwork and had me out of his office as soon as possible. Eugene and Jerry both took their time to explain and describ thorough. Mike did all the paperwork and had me out of his office as soon as possible. Eugene and Jerry both took their time to explain and describe features of the car and how to use them. Overall it was a great experience and I would recommend purchasing from them. More

I had a great experience at Woodland Hills Lexus. Sam Choi was extremely helpful and courteous during the sales process. Niko Amiri was very helpful with my test drive, preparing the car and filling out Choi was extremely helpful and courteous during the sales process. Niko Amiri was very helpful with my test drive, preparing the car and filling out the paperwork. Mike Skobin was thorough, professional and friendly in going through all of the paperwork and made it as painless as it could possibly be. Jerry Banderas even came out to my house the night of the sale to program my garage door and gate openers and even helped us program our other car which we'd never been able to do before! Alma was great about explaining the features of the car in a manner that was clear and helpful without being overwhelming. I feel confident that both Jerry and Alma will be there for us if/when we have more questions as we become more familiar with the car as will the rest of the team. Even the receptionist was courteous and helpful when we arrived. After spending almost 20 years working for J.D. Power and Associates, I know what defines customer satisfaction and Woodland Hills Lexus exemplifies the concept! Thanks to all of them! More

I have been a long time customer of woodland hills Lexus (formerly vista Lexus). I purchased my first car from this dealership over 22 years ago when all they had was a tent. I have been very pleased with a (formerly vista Lexus). I purchased my first car from this dealership over 22 years ago when all they had was a tent. I have been very pleased with all aspects of this dealership, but today I would like to focus on my service consultant Louis (Ly Do) Do. Louis is a most affable, gracious, and courteous gentleman with a wonderful sense of humor. If we were talking about a Dr., we would say he has a great bedside manner. But it is not his "bedside manner" I wish to emphasize. It is his knowledge. He is very technically proficient. I am not. Yet he can explain everything in terms I can understand, which allows me to truly make informed decisions. Almost all of my non-scheduled service needs are resolved with a relatively brief meeting with Louis. A true professional in every sense of the word, very technically competent, and a wonderful bedside manner...what's left? I have been driving for over 55 years, I've owned all types and models of cars, and have dealt with many dealerships over those years. I feel very safe in saying, Louis, your peers throughout the industry would do well to emulate you. More

This guy does not know the meaning of the phrase, "It can't be done". Came here to purchase a 2012 Lexus CT hybrid with the wife on 9-30-12 and Mike Soboti made it all happen. We "never" felt pressur "It can't be done". Came here to purchase a 2012 Lexus CT hybrid with the wife on 9-30-12 and Mike Soboti made it all happen. We "never" felt pressured from the test drive to the negotiation of the price. He made it very clear form the introduction that he is there to help us. Just don't be a jerk when it comes to negotiation. You're inside a Lexus dealership, not Toyota. How would you feel if someone comes to your house and takes a dump in your living room? EXACTLY! Give Mike a reasonable price to work with and rest assure he will do what he can to put you in a vehicle you want. After all, they are trying to run a business, not give away stuff for free. If you are in the San Fernando Valley and own a Lexus or would like to own one, ask for this guy. More

Larry Ellis went above and beyond! We negotiated via email and text and settled on a price. Inspected the vehicle and took it for a test drive. The condition of the vehicle and the packages matched ex email and text and settled on a price. Inspected the vehicle and took it for a test drive. The condition of the vehicle and the packages matched exactly what was listed on various web sites which I had found the car on. I flagged two mechanical issues that I asked they fix them. They promptly had their mechanics inspect the car and confirm. I filled out all the paper work and they gave me a loner, same type I purchased, while the car was being fixed. I also asked they switch out the chrome rims with a different set. Larry made all this happen and personally drove the car out to me, 30 miles, when it was finished (Friday evening). I would recommend him to anyone purchasing a Lexus. More

Jerry Banderas provided an excellent service when it came to programming our brand new Lexus RX 350. From day one he made it clear that he'll always be available to answer any questions and help out with any to programming our brand new Lexus RX 350. From day one he made it clear that he'll always be available to answer any questions and help out with anything we need. Surely enough, he kept his promise and exceeded our expectations! Jerry came to our house shortly after a phone call was made to help out with programming of remote garage door button and navigation system. He's very knowledgeable and finished his task with a friendly smile in a matter of minutes. Thank you Jerry! More