Lexus of Woodland Hills

Ly is always helpful,knowledgeable and responds quickly to messages or questions. He is friendly and makes the headache of car service a whole lot more bearable! to messages or questions. He is friendly and makes the headache of car service a whole lot more bearable! More

"Can you back back tomorrow?" was the first thing the sales rep (Frank Motamedi)said to me when I asked for a test drive. I asked again what he said but sure enough he repeated to come bacK to thing the sales rep (Frank Motamedi)said to me when I asked for a test drive. I asked again what he said but sure enough he repeated to come bacK tomorrow. He did not even let me go into the dealer. I guess this is how they do business there. I see that Frank is a Sales Associate but he apparently was not doing his job. I was so furious I left the dealer without a reply and I called the dealer (four times since the receptionist there did not pick up the calls) and asked to speak to a Sales Manager or someone in charge when the receptionist finally picked up the call on the fourth call and she was giggling and speaking to someone else. THIS IS THE WORST DEALER EVER. THE MOST UNPROFESSIONAL DEALER I EVER HAD TO EXPERIENCE IN MY LIFE!!!! I HIGHLY RECOMMEND TO AVOID THIS DEALER AT ALL COST!!!! DO NOT GO THERE!!!!!! I spoke to a Sales Manager by the name of Fred and explained to him what happened but I still felt that he's apologies were not sincere but fake. I will submit a formal complain letter to the head of LEXUS!!!! And you're welcome!!! You have a lost many future clients!!!!!!! More

Both sales persons were very knowledgable about the Lexus product. They were both very accomodating with the price range I had to work with and all the staff are very personable. product. They were both very accomodating with the price range I had to work with and all the staff are very personable. More

Last week I purchased a Lexus RX 350 which I truly love driving. I had the pleasure of meeting with Tim and Alma, they were both professional as well personable. Tim rigoursly helped me with the price an driving. I had the pleasure of meeting with Tim and Alma, they were both professional as well personable. Tim rigoursly helped me with the price and finance and Alma was very knowledgable in familiarizing me with the vehicle. I would not hesitate to recommend Tim and Alma to my family/friends or anyone else for that matter. Thank you for your excellent customer service in customer satisfaction. More

Great customer Service by ly doo. Excellent Facility and overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. More

I'm very busy, and don't have time to write long reviews. To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do business with this dealership. I hope the owners of this dealership treat these employees as well as they(the above mentioned employeees) treat the customers. More

I have been a customer of Vista for over 20 years. Now that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from pe that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from people like Sherry Mak. While I have leased 6 vehicles over the years from Vista, I live and work at least ten miles from the dealership from the dealership so there are other options for me to go for service. Thus far it appears that i will continue to come back to Lexus of Woodland Hills because I continue to be treated very well by Sherry who is a great service representative. I brought my car in this morning for a regular service and Sherry greeted me back like an old friend; arranged for a loan car and got me on my way quickly, just like she always has. It was also good to see Eddie Aquino who has also provided excellent serivce over the years as well. Sherry informed me when my car would be ready wiht a friendly phone call and it was ready as promised. Yesenia Ramirez handled my payment processing and she was extermely friendly and courteous. Bottom line fro me is that i will continue to patronize the dealership even after the change of ownership as long as i feel I'm being treated in the great fashion I got use to under the Vista ownership and good folks like Sherry et al. More

Ly is an incredibly knowledgeable service advisor. I have complete trust and faith in his opinions and he always does a fantastic job. If I ever have a problem, question, or concern about my vehicle, L have complete trust and faith in his opinions and he always does a fantastic job. If I ever have a problem, question, or concern about my vehicle, Ly is the first person I contact. Plain and simple - he's one of the very best. I highly recommend him. Lexus of Woodland Hills is very lucky to have Ly Do on their service team! More

I have worked with Ly since I bought my 2008 Lexus SUV and he is the best. Ly is extremely helpful, honest, hard-working and is a pleasure to work with. It is a pleasure doing business with Ly at Lexus of and he is the best. Ly is extremely helpful, honest, hard-working and is a pleasure to work with. It is a pleasure doing business with Ly at Lexus of Woodland Hills. I trust Ly completely to tell me exactly what my car needs and I am fully confident that my car is in great shape. More

I bought my Lx470 at Vista Lexus and I have worked with Ly ever since. He is the best service advisor ever. He is knowledgeable, helpful, proactive and his follow-up is above my expectation. With Ly I h Ly ever since. He is the best service advisor ever. He is knowledgeable, helpful, proactive and his follow-up is above my expectation. With Ly I have the confidence that everything will be fine with my car. He is the Best. More