Lexus of Woodland Hills

I leased my third consecutive Lexus vehicle from Woodland Hills Lexus. My previous two Lexus’ were from Santa Monica Lexus and Longo Lexus. I also visited Thousand Oaks Lexus during my investigation of my Hills Lexus. My previous two Lexus’ were from Santa Monica Lexus and Longo Lexus. I also visited Thousand Oaks Lexus during my investigation of my last two cars. Being the experienced and diligent customer I am you can take my word for it that Tim Mitchell and Alma Jimenez of Woodland Hills Lexus are your go-to sales people and dealership. Their customer service, honesty and terms provided are far superior to any other Lexus salesperson or dealership I’ve experienced. They found the car I wanted at another dealership, received it hours later and dropped it off to my office that afternoon! Their follow up since then shows that they do not think of you as a “sale” but as a valued customer. More

My experience at Woodland Hills Lexus was wonderful. I moved out to LA and needed a car, and Tim and Alma catered to my every need, including picking me up from the airport to bring me directly to the dea moved out to LA and needed a car, and Tim and Alma catered to my every need, including picking me up from the airport to bring me directly to the dealership to get the car we pre-arranged and negotiated over the phone. They displayed impeccable service and made the process extremely painless and quick. After the headache that comes with moving, it was so great to have one less thing to worry about. Lexus of Woodland Hills really took care of me, and I would HIGHLY recommend working with Tim and Alma for anyone interested in purchasing a Lexus. More

The people at Lexus Woodland Hills are a calm, loving, reassuring family. Walked in a bit scared, walked out having laughed with Jerry and Ivan and was relieved while working with Michael Skobin, an amazi reassuring family. Walked in a bit scared, walked out having laughed with Jerry and Ivan and was relieved while working with Michael Skobin, an amazing man who will help you find the car of your dreams! They are so nice and very knowledgeable. If you are looking for a Lexus in the Vallley, this is THE place to go! More

Ly is by far the most reliable, dependable, experienced and professional at his job and is the reason for my staying with this service dealership trhu the years. I highly recommend him and this service loc and professional at his job and is the reason for my staying with this service dealership trhu the years. I highly recommend him and this service location. More

Ly has been my service advisor for the past 5 years and is one of the very few that I trust in the auto industry. He is professional, knowledgeable, friendly, proactive and a true expert in this field. M is one of the very few that I trust in the auto industry. He is professional, knowledgeable, friendly, proactive and a true expert in this field. Many thanks to Ly for all his assistance and making my Lexus experience one of the best. More

Michael Sachs helped me get the car I wanted at the best possible price -- AGAIN. I trust him and highly recommend him to anyone shopping for a car. possible price -- AGAIN. I trust him and highly recommend him to anyone shopping for a car. More

Sherry is just a joy to speak with and is very knowledgeable about any questions I would have about all my service needs. I would have no problem coming back to ask Sherry more questions or for fu knowledgeable about any questions I would have about all my service needs. I would have no problem coming back to ask Sherry more questions or for future service needs. More

Ly Do has been helping me with all my Lexus service needs for many years. He has awlays treated me with respect and always has a smile on his face. I don't understand too much about car maintainance and/or for many years. He has awlays treated me with respect and always has a smile on his face. I don't understand too much about car maintainance and/or mechanic talk, but Ly takes the time to explain everything and I trust him completely with my Lexus needs. I would recommend my friends & family to ask only for Ly when it comes to servicing. More

I was looking for a Certified Pre-Owned Lexus RX350 because I wanted a quiet and smooth-riding car. The Automobile Club of So. California referred me to Michael Sachs at Lexus of Woodland Hills. Michae because I wanted a quiet and smooth-riding car. The Automobile Club of So. California referred me to Michael Sachs at Lexus of Woodland Hills. Michael contacted me immediately and said that his job was to make the process as easy and as painless as possible. I went in for a test drive. Since the RX350 is popular, reliable, and kept by most owners for years, it was hard to find a used one. Michael kept me up to date on the search, and finally one came in off a lease. Since Michael had answered all of my questions beforehand, the transaction was indeed as easy and painless as he had promised. The car is beautiful and very comfortable, just like I wanted. Also, kudos to Jerry the tech, who answered every question and thoroughly explained to me and demonstrated all of the bells and whistles. I highly recommend Michael Sachs and Lexus of Woodland Hills. Linda B. June 7, 2012 More

My overall experience was very good. The only downside was that once I was in the process of picking up the car after I had paid, one of the service guys whose name I cannot remember was going through the was that once I was in the process of picking up the car after I had paid, one of the service guys whose name I cannot remember was going through the car with me and we discovered that the right front highbeam was not working. After I left I found out the cd player was not working properly and we called to let them know and they said to bring it in. First of all the car shouldn't have even been on the lot for sale with these problems let alone hand it over to us knowing these issues were going on. Then when me and my dad had dropped off the car about a couple weeks after we picked it up for them to fix these problems, they took out the radio so they could order a new one, I told them one of my cds was stuck in the player and they hadn't taken it out. Then they replaced the highbeam bulb, but when we came to pick it up it still was not working probably because of the electrical system being messed with from taking out the radio system. I then later discovered after I had left the lot that my right left tail light was out, the fact that they didn't notice this before they gave it back to me bothers me because I could have been pulled over and ticketed for that. Their customer service and sales department is very good although their service department either doesn't know what they're doing or is lazy and it is a problem. More