
Lexus of Woodland Hills
Woodland Hills, CA
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BUYER BEWARE. verbal deal. daily calls waiting for pickup. Apt. @1:00 brother drove 1 1/2hrs,SURPRISE.. car was sold night before.. SORRY,SORRY???? pickup. Apt. @1:00 brother drove 1 1/2hrs,SURPRISE.. car was sold night before.. SORRY,SORRY???? More
I wasn't looking for a Lexus and was at a nearby competitor when I walked onto the lot. Even though it was almost 9pm, Mike Soboti greeted me like he had just had his first cup of coffee. He was gen competitor when I walked onto the lot. Even though it was almost 9pm, Mike Soboti greeted me like he had just had his first cup of coffee. He was genuinely nice to meet and we looked at a 2010 RX350 that was in near mint condition. After test driving the vehicle and learning about all its features, I went ahead with the vehicle purchase. Everything went smoothly from the sales negotiation, finance (Ivan) to vehicle delivery and orientation. I would buy another car from Mike and Lexus of Woodland Hills. More
This is the 4th car I have bought from Larry Ellis, the Internet Director. He made it easy and painless. I am glad to see that Larry is still there after the change of ownership from Vista Lexus. Larry Internet Director. He made it easy and painless. I am glad to see that Larry is still there after the change of ownership from Vista Lexus. Larry always gives great service and got me the most for my trade in. I recommend Larry for all of your car needs. He even had the car delivered to my mother to surprise her for mother's day. More
Myself and my wife had a great experience buying our first Lexus here. From the test drive, deal negotiation to the final delivery both Michael Skobin and Jerry Banderas were very patient and exception first Lexus here. From the test drive, deal negotiation to the final delivery both Michael Skobin and Jerry Banderas were very patient and exceptional in their customer service. This dealership has earned another lifetime customer. More
i can't say enough good things about these guys. The lease on my wife's car was up and we needed to get her into a new car--Michael Sachs got her into a beautiful new GX460 and it was one of the most pl lease on my wife's car was up and we needed to get her into a new car--Michael Sachs got her into a beautiful new GX460 and it was one of the most pleasant car buying experiences I have ever had, If only all major purchases could be this easy. I have bought dozens of cars and I can tell you that the the customer service I received from Michael and the folks at Lexus of Woodland Hills is as good as it gets. They earned a customer for life. More
Tim is straightforward and no-nonsense. We negotiated the pricing over the phone and via email before coming into the dealership. He was timely in returning phone calls and emails and kept us updated through pricing over the phone and via email before coming into the dealership. He was timely in returning phone calls and emails and kept us updated throughout the process. Tim honored everything that was discussed and was completely professional and treated us with respect. He noticed a scuff on the car and assured us that he would make arrangements for it to be picked up and taken back to the dealer to fix and that we would be provided with a loaner car in the interim. Alma was also great to work with. She made sure that we were taken care of and took the time to show us all the features of the car. Alma is very personable and provided great customer service. The entire transaction was hassle-free and we got a great deal on our car. We really couldn't have asked for a better experience. More
Absolutely incredible sales experience. Tim and his assistant, Alma, were both fantastic and made my car buying experience fast and easy. I have both Tim & Lexus of Woodland Hills to several friends f assistant, Alma, were both fantastic and made my car buying experience fast and easy. I have both Tim & Lexus of Woodland Hills to several friends for their next car purchase. More
Tim was friendly straight forward and honest. Gave a terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. Alma, as cute a can be, knew what to do, when to do it, and kept us both calm and sure during this experience. She was attentive to every detail of operation of the vehicle, and was just outstanding...Superb....I have been dealing with this Agency, and precedent ownership since 2000, and would go nowhere else. They are the best. More
George Contreras was such a pleasure to work with and really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Than really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Thank you George! More
Great, friendly and knowledgeable dealership. Michael stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions. Danielle was thorough and kind going over all the new gadgets in the car. I know I can relie on them for for anything that may come up. The dealership is like a large family and I feel I am a member. More