Lexus of Woodland Hills

The people were friendly , helpful and informative. I was relieved when I left and very happy with my lease. The employee Jerry explained all needed to know on the car. was relieved when I left and very happy with my lease. The employee Jerry explained all needed to know on the car. More

Easy transaction, no hassle. I feel like I was given a fair price and didn't have to negotiate till death. I had called Larry beforehand and got what I was promised over the phone. fair price and didn't have to negotiate till death. I had called Larry beforehand and got what I was promised over the phone. More

I give the service department at the Lexus Woodland Hills a 5+ because my experience was fantastic! I was able to schedule my appointment for the day after I called with a loaner car so I was able to go bac a 5+ because my experience was fantastic! I was able to schedule my appointment for the day after I called with a loaner car so I was able to go back to work. I was able to call the day of my appointment to postpone my drop off time from 8 am to 1 pm and still keep my loaner car. When I arrived Louis in service quickly attended to me with a friendly affect. He quickly, yet informatively, explained what they were going to service on my 5000 mile free of charge service and got a loaner car for me so I could go to work. I was called when my car was done and was able to trade cars after work at 7 pm (hours of the service department are fabulously convienent). Sherry and Yesenia helped me complete my transaction and I left with a smile. More

I was helped, treated well, and offered a flexible deal. I recommend coming to this location "Woodland Hillls" and getting sold by Marcy or William. Not pushy at all. Extremely professional & reliable 24/7 I recommend coming to this location "Woodland Hillls" and getting sold by Marcy or William. Not pushy at all. Extremely professional & reliable 24/7 More

Marcy was very helpful and extremely knowledgeable. She was able to answer all my questions and provided a detailed informative response. The test-drive was an education in all the new technology, which I' was able to answer all my questions and provided a detailed informative response. The test-drive was an education in all the new technology, which I'm sorry to say I haven't kept up on. Marcy was able to explain all the gadgets and teach me about all the built-in safety features (especially for the kids!) I am happy to report that this dealership has spectacular people like Marcy Liu to help get you in a new Lexus!! - Dr. Alan More

Marcy is one of the most the most professional sales people I have ever had the pleasure of working with. Most car sales personnel are very pushy. Marcy gave me all the information I needed to make the people I have ever had the pleasure of working with. Most car sales personnel are very pushy. Marcy gave me all the information I needed to make the right decision. She is also fantastic with follow up. If your in the market to purchase a Lexus, Marcy is a no-nonsense, ethical sales person who will work hard to get you the best deal possible. More

I have always been happy with the service at lexus of woodland hills, they always answer my questions, always nice and respectful to me I have to say that is a pleasure to come and do business here. woodland hills, they always answer my questions, always nice and respectful to me I have to say that is a pleasure to come and do business here. More

I was having trouble with my cell phone connecting to the blue tooth. She fixed the problem and gave me a lesson on the use of the phone connection and at the same time showed me how to work the navigation. blue tooth. She fixed the problem and gave me a lesson on the use of the phone connection and at the same time showed me how to work the navigation. She was very nice, very patient and told me to come back at any time. (I have a 2010 RX350 SVU) I purchased it 12/12/2011 Certified. It had only 21,000 miles. Love it!! Harriet Moretzsky More

This is a compliment regarding Sales Consultant Marcy Liu, with whom I had contact yesterday. As a long time customer of Vista Lexus, from which I purchased my 1991 LS 400, I came by yesterday to say Liu, with whom I had contact yesterday. As a long time customer of Vista Lexus, from which I purchased my 1991 LS 400, I came by yesterday to say hello to the service manager. Prior to leaving your facility, I happened to glance at your new Lexus cars. Marcy came to ask if she could help me. Although I indicated to her I was not ready to purchase a new car at this time, she was very nice in showing me the new line of cars. There was no pressure to buy but she offered me a test drive in the new LS 460. Marcy gave a very good presentation in an excellent manner. She is a very competent salesperson and an excellent asset to your company. When I am ready for a new Lexus, she will be my first priority to contact. Sincerely, Arnold Goldman Encino, CA More

Sherry has been my service person for the last few times I have taken my car in. She is very nice, knows her stuff, and always lets me know when the car will be ready and if there will be any other charges I have taken my car in. She is very nice, knows her stuff, and always lets me know when the car will be ready and if there will be any other charges attached to my visit. Not only does she tell me, but she carefully explains why I have charges so that I can make a decision about them. I feel very comfortable leaving my car with her. Amanda is the cashier, and she has them bring up my car even when I can see where it is parked in the lot. Some of the other cashiers have me walk to the car. It is sort of nice to have it pulled up for you. Anyway, I love the dealership and would recommend it. More