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Lexus of Woodland Hills

Woodland Hills, CA

4.7
754 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 754 reviews

May 24, 2012

This is our second car leased from Tim Mitchell over at Woodland Hills Lexus. The customer service is phenomenal and they make the car buying experience painless....all the while keeping your best interes More

by lorigilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mitchell, Tim Mitchell
May 24, 2012

I was referred to Larry Ellis by a CTS 200h forum. I didn't expect buying a new car was so painless and quick until I met with the Lexus staffs. Everyone from beginning to start was extremely knowledgea More

by tly1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hakimi
May 23, 2012

Ly has helped me out twice when my car had a problem. He is very reassuring, and has excellent follow-through with the customers. I highly reccommend this dealership for servicing your Lexus. More

by DSDale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ly Do, Ly Do
May 21, 2012

BUYER BEWARE. verbal deal. daily calls waiting for pickup. Apt. @1:00 brother drove 1 1/2hrs,SURPRISE.. car was sold night before.. SORRY,SORRY???? More

by HOW COULD YOU
Customer Service
Friendliness
Price
Recommend Dealer
No
May 21, 2012 -

Lexus of Woodland Hills responded

Hi, my name is Danielle Goodwin and I am the Customer Relations Mgr. for Lexus of Woodland Hills. My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Would you be willing to contact me by messaging me back or by phone or email so that we can discuss your experience? My direct phone line is (818) 444-9740 and my email address is dgoodwin@lexusofwh.com. I greatly appreciate your time and hope that we are able to talk to each other. Thank you, Danielle Goodwin (818) 444-9740 dgoodwin@lexusofwh.com

May 21, 2012

I wasn't looking for a Lexus and was at a nearby competitor when I walked onto the lot. Even though it was almost 9pm, Mike Soboti greeted me like he had just had his first cup of coffee. He was gen More

by dennis1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Soboti
May 17, 2012

Myself and my wife had a great experience buying our first Lexus here. From the test drive, deal negotiation to the final delivery both Michael Skobin and Jerry Banderas were very patient and exception More

by keer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Skobin, Mike Skobin
May 17, 2012

This is the 4th car I have bought from Larry Ellis, the Internet Director. He made it easy and painless. I am glad to see that Larry is still there after the change of ownership from Vista Lexus. Larry More

by samkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2012

i can't say enough good things about these guys. The lease on my wife's car was up and we needed to get her into a new car--Michael Sachs got her into a beautiful new GX460 and it was one of the most pl More

by glabat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2012

Absolutely incredible sales experience. Tim and his assistant, Alma, were both fantastic and made my car buying experience fast and easy. I have both Tim & Lexus of Woodland Hills to several friends f More

by jdempster123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mitchell, Tim Mitchell, Alma Jimenez
May 13, 2012

Tim is straightforward and no-nonsense. We negotiated the pricing over the phone and via email before coming into the dealership. He was timely in returning phone calls and emails and kept us updated through More

by lileor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mitchell & Alma, Tim Mitchell, Alma Jimenez
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