Lexus of Woodland Hills

Knocked off my rear view mirror today and couldn't put it back together so I stopped by and Luis Lopez, Jeff, and a couple of other guys helped me out. They were really terrific and provided amazing service back together so I stopped by and Luis Lopez, Jeff, and a couple of other guys helped me out. They were really terrific and provided amazing service..... something you would expect from Lexus. Thanks guys for your kind help. I feel safer being able to drive with my rear view mirror in tact :) More

We knew that we wanted a Lexus E350 and were referred by the Auto Club to contact Michael Sachs of Woodland Hills Lexus. From the moment we spoke with him over the phone we felt an instant rapport. Althoug the Auto Club to contact Michael Sachs of Woodland Hills Lexus. From the moment we spoke with him over the phone we felt an instant rapport. Although it is quite difficult for us to get convenient times off, because we own a medical clinic, Michael made himself available to us at whatever time would work with our schedule; which wound up being after his normal business hours. He encouraged us to take all the time we needed to pick the exact color we wanted and to drive the car we finally chose. He was very friendly and easy to work with, making us feel right at home and gave us a very good price. He stuck to everything he said, with no hidden agendas. He also contacted us after the purchase to make sure we were happy and to let us know that he is available at any time for any problems that may occur. We found him to be a very kind, honest, straightforward person and highly recommend him to anyone who is interested in buying a Lexus. More

Fred was very nice while I was looking for an IS250C but they did not have in their stock. I bought an ES300 but after 5 months they got an IS250C with my favorite specification. I sent a request and Larry they did not have in their stock. I bought an ES300 but after 5 months they got an IS250C with my favorite specification. I sent a request and Larry responded back to my email quickly. We had some emails back and forth and Larry was always on top of it with quick responses and following up. I had two other cars to trade and when I brought them in Larry and Fred both did a great teamwork to make the deal happen. Both of them are very nice, patience and reasonable. Larry was trying any possible options and finally we made the deal. I like both Larry and Fred and their teamwork and thanks both of them for doing good job. I recommend this dealer to whoever looking for reasonable deal in this area. More

I needed to change cars due to a bad back and the need for better ergonomics in my car pronto. I did a lot of research and went to a lot of dealerships to try cars both new and used. From my first interac for better ergonomics in my car pronto. I did a lot of research and went to a lot of dealerships to try cars both new and used. From my first interaction with Nissim Meidan online in response to a question about a certified pre-owned Lexus I saw on Autotrader, I had a great experience. He answered my question immediately in an extremely friendly manner, and was patient as I went back and forth about whether or not I wanted to come in. There was absolutely no pressure. When I finally went in, with my husband, we were treated like royalty. Nissam listened to my needs and was very understanding. I test drove the car and couldn't believe the quality of the vehical at the price offered. The 09 car was like a brand new car. My husband and I decided to get the car, but I feel certain that if I needed to leave to think about it that it would have been absolutely fine. We were treated with the utmost respect. In financing, Ivan Blume made sure we knew what optional add ons were available to us and discussed them with us at length, but at the end of the day was very respectful about our decisions. The gentleman who showed me how to use the car (so sorry I forget his name!) noticed some dirt in the car and made sure that before I drove off those spots were thoroughly cleaned. Truly, I felt spoiled rotten, and got an amazing deal on this car. Now I must also mention how much I love the car! The Lexus Rx 350 drives like a dream and I absolutely love it. My back is much happier too! More

Just bought a new car from here - excellent Internet sales director, very patient and understood my needs. Finance manager Mike also very good. Got a great deal. Would definitely recommend sales director, very patient and understood my needs. Finance manager Mike also very good. Got a great deal. Would definitely recommend More

service department "Eddie". Always take cAre my service department "Eddie". Always take cAre my car so well . Even my car mileage more then 200000 miles , everytime I have maintance services service department "Eddie". Always take cAre my car so well . Even my car mileage more then 200000 miles , everytime I have maintance services, my car driving like new car. Thank you Eddie. More

Just purchased a certified pre-owned vehicle. We did our research before we decided to make the drive to Woodland Hills to buy and are glad we did because Larry offered us a great deal. He was friendly, kno research before we decided to make the drive to Woodland Hills to buy and are glad we did because Larry offered us a great deal. He was friendly, knowledgeable and made sure we were comfortable before making such as big purchase. The rest of te staff was friendly and were quick to offer us refreshments. After we made the purchase, Vanessa was patient as she took her time with us step by step introducing us to the interior features for the car. Great service, thank you! More

Lee is always so helpful and I was not able to go with him today for my service. The representative I had was trying to charge me more than usual. I with lee got the credit he deserves him today for my service. The representative I had was trying to charge me more than usual. I with lee got the credit he deserves More

Larry listened to my concerns and gave an amazing deal on an IS 250. He was very friendly and there was no tricks that he pulled on us. He did not increase the price that he quoted on the phone and was very an IS 250. He was very friendly and there was no tricks that he pulled on us. He did not increase the price that he quoted on the phone and was very honest. Out of the dealerships that I dealt with, he made me feel the most comfortable to buy. For my future Lexus purchases, I will definitely come back here. More

I recently came in for service having been a long time customer with Vista Lexus.I was alittle nervous about what to expect from the new owners.Craig Jennings immidiately made me feel comfortable.I had qu customer with Vista Lexus.I was alittle nervous about what to expect from the new owners.Craig Jennings immidiately made me feel comfortable.I had questions and concerns about the repairs i needed on my lexus rx300(ilove that car)Craig was very knowledgable and professional in answering all my questions he tried to give me an idea what was needed to be done,the cost involved and although i didnt make an appointment a courtesy car.He explained that until they assessed the problem the cost of repair he gave me was only an estimate.Sherry my long time service rep that i love(she truely is the best)had me in a loaner before i even finished my coffee.The next day i got a call as promised re the repair findings which confirmed exactly what Crair the service dept mgr assessed.When i picked up my car it was washed,and ready when promised,and most of all the cost was within the estimated amountgiven originally.In fact there was a discount that Craig authorized on my repair.My Lexus is 11 years old,it runs perfectly.I'd like to think that beyond the fact that its a great car,the service i have been getting on it from my dealer made a difference.I KNOW IT HAS.THANKS SHERRY FOR ALWAYS TAKING SUCH GOOD CARE OF ME, MY FAMILY AND FRIENDS THAT I HAVE REFFERED TO YOU. More