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Lexus of Woodland Hills

Woodland Hills, CA

4.8
719 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 719 reviews

February 24, 2024

great as usually. recommend to all Lexus owners.using this service since 2008 and happy. More

by dgappliance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Feb 26, 2024 -

Lexus of Woodland Hills responded

Hi dgappliance, thank you for being a loyal customer since 2008 and recommending our service to other Lexus owners. We're thrilled to hear that you've had a great experience with us. If you ever need anything, feel free to reach out. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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February 22, 2024

Very courteous and professional. Even when the Service Department had some not so great news they handled it extraordinarily. Highly recommended. In fact we drive past another dea More

by relawv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 23, 2024 -

Lexus of Woodland Hills responded

Relawv, we're thrilled to hear about your positive experience with our Service Department. Providing exceptional customer service, even in challenging situations, is our top priority. Thank you for choosing our dealership for your automotive needs - we truly appreciate your recommendation and loyalty. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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February 20, 2024

This was the smoothest car buying experience I ever had, the sales associate Raffi was the nicest and most knowledgeable person I ever had to deal with, I would definitely recommend Raffi and this dealershi More

by Abenazari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffi
Feb 21, 2024 -

Lexus of Woodland Hills responded

Abenazari, thank you for sharing your positive experience with us! We're thrilled to hear that Raffi provided top-notch service during your car buying journey. We truly appreciate your recommendation and look forward to assisting your friends and family in the future. Thank you for choosing our dealership! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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February 01, 2024

They were on time. Courteous and attentive to my needs. Maria went above and beyond to see I was taken care of. The car was ready in a short period of time. More

by swarschaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Feb 02, 2024 -

Lexus of Woodland Hills responded

Hi Swarschaw, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially Maria. We appreciate your feedback and hope to see you again soon. Have a great day! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 25, 2024

I received excellent service here. I needed my car towed there for tire repair. They ensured a loaner would be waiting for me because I would be there close to closing time. It was the More

by sherellcarmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Kami Steppes
Jan 26, 2024 -

Lexus of Woodland Hills responded

Hi Sherell, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Providing convenient and hassle-free service is our top priority, and we're glad we could assist you with your tire repair. We'll pass on your gratitude to Maria. Take care! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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January 24, 2024

I just want to give a shout out to Andy Benson for his great service. He is a great asset to the company making sure his clients are well attended and assured. He makes sure that his client feel comfortab More

by Mina C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Benson
Jan 25, 2024 -

Lexus of Woodland Hills responded

Hi Mina, thank you so much for your kind words about Andy! We're delighted to hear that he provided you with excellent service and made you feel comfortable. We appreciate your feedback and will be sure to pass it along to Andy. Thank you for choosing us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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January 20, 2024

Excellent support. Willing to work with you enjoable working all members of their management team More

by desluggagedoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
Jan 22, 2024 -

Lexus of Woodland Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience working with our team. It's our pleasure to provide excellent support and collaborate with you. We look forward to continuing to serve you in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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January 08, 2024

Excellent service ! Deliver what they say and are customer friendly . They love their cars and will do what’s best for both the car and the car owner More

by Ashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Marino
Jan 10, 2024 -

Lexus of Woodland Hills responded

Hi Ashima! Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with our team. We're dedicated to delivering on our promises and ensuring the best for both our customers and their vehicles. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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January 03, 2024

I love everything about this dealership. It's very classy and clean and everyone that works there is friendly. Trey Byrd was the salesman that helped me. I spoke with him the day before I More

by ambersgrammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Byrd, Donna Alvarez, Darius
Jan 04, 2024 -

Lexus of Woodland Hills responded

Hi, thank you for your kind words! We're thrilled to hear that you had a great experience at our dealership. We appreciate your recommendation and we're glad that Trey and Darius provided excellent service. If you have any further questions, feel free to reach out. Thanks again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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December 24, 2023

Service is good and I appreciate the ease in dropping off my car and then picking up my car. Also appreciate the complimentary wash and clean. More

by Calmert1
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Dec 26, 2023 -

Lexus of Woodland Hills responded

Thank you for your positive feedback! We're glad to hear that you had a good experience with our service and enjoyed the convenience of dropping off and picking up your car. We're also happy that you appreciated the complimentary wash and clean. We hope to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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