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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

4.8
133 Reviews

263 King St

Northampton, MA

01060

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Showing 133 reviews

March 01, 2024

Timely and very helpful. Answered all my questions and very responsive. Would recommend to everyone More

by Mkidd1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta, Andre Charles
Mar 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know our service team is succeeding at that!

February 13, 2024

Was looking for a preowned wrangler for months , found one online at lia Jeep of Northampton. My wife went and test drove the jeep while I was at work , the salesman Paul Folta was great , very knowledge More

by Wickedbigblock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, Paul Folta III
Feb 15, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Paul and Austin provided you and your wife with top-notch service. Our customers' satisfaction is our utmost priority. We warmly congratulate you on your new Jeep Wrangler- on behalf of the entire team!

February 09, 2024

Anthony Paoletta, the service manager at Lia Chrysler, Jeep Dodge and Ram, is one of the most impressive ambassadors for any company that I have ever met. He makes the whole experience of getting one's c More

by A. Bruce Whittier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta, Andre Charles, Kerrighan Kijak
Feb 13, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Anthony handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 06, 2024

David was very helpful and knowledgable with the product he sells. He was very easy to talk with and he listened to what I was looking for. More

by Danyelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, David Sepavich
Jan 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Great! Thanks so much for your thoughtful feedback, Danyelle. We're glad David took the time to address your needs and wishes to ensure a truly satisfying dealership experience. We sincerely look forward to working with you again some day!

December 01, 2023

Kareem was amazing I really liked everything that there was to do with Leah. I’m hoping to do business with you again. More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Zaghloul
Dec 06, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for leaving us this positive review, Scott! We are so glad that Kareem and the team took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

November 13, 2023

Ask for Andre he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by william.watson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Nov 13, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're so happy to hear that, William! Thank you for letting us know how pleased you've been with Andre's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

November 04, 2023

My service advisor Andre Charles Was very helpful and professional as always. Best experience at a dealership by far! Thank you 😉 More

by Bdemers1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta, Andre Charles, Justin Rivera, Kerrighan Kijak, Leslie Torres, Nicholas Kane
Nov 06, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your trust in our service team! We're happy Andre provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 11, 2023

Andre Charles was pleasant, helpful, and gracious in his dealings with me. I appreciate also the competent work of your service people in the shop. More

by tvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Oct 11, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for the lovely review of Andre! Andre is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for always choosing Lia CJDR Northampton!

September 21, 2023

David Sepavich was great to work with! He was patient and helpful and unassuming and made the experience better than I imagined it could be. More

by jjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, David Sepavich
Sep 22, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks so much for this stellar review of David! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Chrysler, from all of us at Lia CJDR Northampton!

August 30, 2023

Incredibly personalized service and the staff treats you like you are a member of their family! More

by Bobbi5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrighan Kijak, Nick Kane, Anthony Paoletta
Aug 31, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Bobbi, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia CJDR Northampton is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

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