
Lia Chrysler Jeep Dodge RAM Northampton
Northampton, MA
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We walked in the dealership always owning GM products and explained our interest in the Ram truck line to Aaron Gomes whom greeted us at the front door! Murray Fanning joined the conversation and helped explained our interest in the Ram truck line to Aaron Gomes whom greeted us at the front door! Murray Fanning joined the conversation and helped answer the multitude of questions i had. These people are straight up honest people and bent over backwards to make us feel right at home. Aimee was great with explaining the numbers and i would not hesitate doing business with this dealership again! We love our Ram 2500 with the Cummings Diesel and we had the best dealer experience ever! More
I would like to commend the service department particularly Murray, Frank and Ashley for the outstanding service they provided me with my new truck. To say they went above and beyond is an underst particularly Murray, Frank and Ashley for the outstanding service they provided me with my new truck. To say they went above and beyond is an understatement. They worked diligently and did not stop working until my issue was resolved to my satisfaction. I have purchased many new vehicles over the years and have never been treated this well by any dealership. It has been a pleasure doing business with these folks and I highly recommend them. More
Purchasing from this dealership was a pleasure. Salespeople were very helpful and knowledgeable but not pushy. Price was fair and I left the dealership feeling good about the deal we had negotiated Salespeople were very helpful and knowledgeable but not pushy. Price was fair and I left the dealership feeling good about the deal we had negotiated. The salespeople acted more as a family not competing with each other something I had not experienced before. Do to no ones fault but my own I overlooked something in the negotiated price. Murray went above and beyond to make me feel better about my mistake. I would highly recommend this dealership to anyone, you won't go wrong. Joe F. More
Everyone there was extremely friendly and helpful, answering all my questions, going out of their way to help me find and get the car I wanted. They were not pushy, rather very honest and direct: they answering all my questions, going out of their way to help me find and get the car I wanted. They were not pushy, rather very honest and direct: they obviously want to make the sale but only if you're going to be happy with the result. When I went in for the first time solely for a test drive and was upfront about that, I was not ignored or brushed off, nor was any attempt made to make me buy that day. Even a friend who tagged along and who was not looking for a car had all of his questions about other vehicles answered. More
Just want to let you know what a great experience we had purchasing our vehicle. No pressure what so ever. Everyone was very friendly. It was actually a very happy experience. Thank you! purchasing our vehicle. No pressure what so ever. Everyone was very friendly. It was actually a very happy experience. Thank you! More
This was one of the best experiences I have had shopping for a new vehicle. Aaron was very knowledgeable about the vehicle I was looking at. A Jeep compass! Thanks Aaron! also thanks to Murray and Aimee f for a new vehicle. Aaron was very knowledgeable about the vehicle I was looking at. A Jeep compass! Thanks Aaron! also thanks to Murray and Aimee for their help with the financing and getting the price down to where I needed it! The no/low pressure sales was a plus. I would definitely recommend Northampton Chrysler Dodge Jeep Ram to anyone looking for a new vehicle. More
I was very pleased with my buying experience at Northampton Chrysler Dodge Jeep Ram. Pat Tyning was incredibly friendly, knowledgeable and personable. I came to the dealership with no intentions of Northampton Chrysler Dodge Jeep Ram. Pat Tyning was incredibly friendly, knowledgeable and personable. I came to the dealership with no intentions of making a purchase however my initial contact with Pat was “out of the ordinary”. Pat did not act like a stereotypical car salesman. At no time did I ever feel pressured or crowded. I returned to the dealership several days later and was pleased with the offer given to me for my trade. Pat also addressed all issues I found with the new vehicle. I never felt that I was asking too much or being too picky. Having poor car buying experiences in the past, I was nervous to buy a new car. I will defiantly be returning to this dealership to purchase a new Jeep once my wife’s car is ready for retirement and I’ll be sure to request Pat Tyning as my sales associate. More
Just a wonderful and hassle-free buying experience with this dealership. No pressure and always willing to answer any of our questions. We dealt with a number of members of the staff, and they were all h this dealership. No pressure and always willing to answer any of our questions. We dealt with a number of members of the staff, and they were all helpful in contributing to the "team effort" of our buying experience. My wife and I highly recommend this dealership, and oh yea, the 2013 Jeep Cherokee is great too. More
This dealership is brand new and they did a great job working together and getting the job done! I had a good first time car buying experience with them and I will be back the next time I need a car! T working together and getting the job done! I had a good first time car buying experience with them and I will be back the next time I need a car! Thanks Patrick and Aimee! More
This was the best experience that I have ever had at a dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! Would HIGHLY recommend them both! Thanks for everything again! We WILL be back again! :) More