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Lia Chrysler Jeep Dodge RAM Northampton
Northampton, MA
163 Reviews
The first thing you should know about Lia Chrysler Dodge Jeep Ram is that we're dedicated to making your experience unique and easy. This is true from the moment we hand you the keys to your new car to 150,000 miles (or more) down the road when you might decide to get a newer vehicle.
Along with our wide variety of cars to choose from we also have a certified parts store and a car servicing center to help keep your car looking and running like new.
We also have knowledgeable and charismatic product specialists who make for a zero-stress auto financing experience. We think you'll agree that can be difficult to find.
If you are interested in learning more about Northampton Chrysler Dodge Jeep Ram and our commitment to putting you first then Please, give us a call or swing by our showroom at 263 King St Northampton, Massachusetts. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 163 reviews
February 20, 2013
This was the best experience that I have ever had at a dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! Would HIGHLY recommend them both! Thanks for everything again! We WILL be back again! :) More
by chrisnchristie9
February 17, 2013
Aaron Gomes was a knowledgable salesman with a friendly easy going personality. He was willing to work through a deal with out being pushy, this allowed us to compromise price and buy a new Jeep Wrangler. easy going personality. He was willing to work through a deal with out being pushy, this allowed us to compromise price and buy a new Jeep Wrangler. We will come back to Aaron for another car purchase, his honesty and easy personality are refreshing. Aimee was a joy to deal with, she was able to secure us a fantastic rate on a new auto loan. I have high hopes that the new service department will be as friendly and knowledgable to work with in the future. Thank you, we look forward to our new Jeep Wrangler and a good relationship with a new Dealer in our area. More
by kgorey
Employees Worked With
Murray Fanning, Aimee Correa
February 13, 2013
My wife and i had a great experience at Northampton JEEP. As a result we purchased a new 2013 Grand Cherokee Overland Summit Edition with a V8 HEMI. We stopped by at 4:05 on a Sunday evening because we sa As a result we purchased a new 2013 Grand Cherokee Overland Summit Edition with a V8 HEMI. We stopped by at 4:05 on a Sunday evening because we saw this new JEEP dealer. We were amazed by the selection and inventory available. Even though the store was closing, Murray invited us in to the show room and even offered us a test drive that day. It actually blew me away that he put a potential customer first over closing up shop and going home on a Sunday night ( A+ customer service ). We left with his card and consideration that we might return. Two weeks elapsed and I had completed my research on the brand and my trade value so gave Murray a call. I explained that I was the person from that Sunday night and he remembered the specific JEEP I was interested. He set up a test drive of the car for that afternoon and had the JEEP ready when I arrived. Needless to say the 2013 Grand Cherokee Overland Summit Edition sold itself. The European design features really show through in this model. Aside from the JEEP badge on the steering wheel, I could have been fooled it believing I was driving a BENZ ML550 or BMW X5. However the pricing and incentives are tremendous. Murray appraised my old vehicle ( Toyota 4 Runner ) and offered me a solid high end of wholesale trade value. Determining the purchase price was painless and fair at $8 bucks over invoice. Then applying cash back incentives that knocked the car down an additional $2,500 (WOW). But wait, there is more... They throw is free oil changes for life of the vehicle while I own it ( easily another $2,500 value ). We let the dealership find us the best bank and finance rate and approval and literally signed and drove off the next day! It was that easy and that is why I am taking the time to write this note. I have purchased over 20 cars since 1987 and have never had a better experience. So congratulations to Murray and the team at Northampton JEEP on their new journey. We were JEEP # 7 off the lot for this new dealer and I am sure we will be back for more. Todd & Kimberly Green More
by poodle77
Employees Worked With
Murray Fanning, Aimee Correa
