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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.9
152 Reviews
Call Dealership (855) 315-8182

263 King St

Northampton, MA

01060

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Showing 152 reviews

September 06, 2024

This was the best experience I have ever had a a car dealership. Joe Dubuc was amazingly helpful with having my car scheduled and serviced faster than I could have hoped for! More

by btolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Sep 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Joe's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

August 23, 2024

Everything went great as usual. Very good communication and timeline and truck was clean at pick up. More

by Salmoneggstudios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Aug 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for reporting on the exceptional work our service team did for you. It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia CJDR for your automotive needs!

July 26, 2024

Purchasing my new Jeep Wrangler at Lia of Northampton was the best car buying experience I have had buying a car so far. The staff was friendly and very helpful. More

by Dharriman97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Wilk
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Jul 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for letting us know our team provided you with an accommodating and pleasant dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Enjoy the new Wrangler!

July 10, 2024

Walked in for an oil change and tire rotation and was waited on by Joe Dubuc.Joe was very patient and professional. Scheduled our appointment which was performed quickly…within one hour. Great service! More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Jul 10, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Jojo, thanks for taking the time to review your service experience! We're happy Joe handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll come see us again some day!

June 26, 2024

Danielle Sarabia was completely helpful in initiating a resolution to a minor body problem on my new ProMaster 2500..Within a week all is well and good. More

by Mr. Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Sarabia, Tim Conrow
Report | Print
Jun 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for letting us know Danielle and our service team did a great job, Mr. Jim! Ensuring your vehicle's repairs are effective and thorough are our top priorities. We hope you'll continue to choose Lia CJDR for all your automotive needs.

June 08, 2024

Working with David Sepavich was a great experience. Everything went smooth was a great guide More

by Bob Grignaffini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin, David Sepavich
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Jun 11, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for the 5-star review of your dealership experience, Bob! We're delighted David provided you with all the guidance you needed to make this transaction a breeze. Congrats on the new Jeep! We wish you all the best in your upcoming journeys, from everyone at Lia CJDR!

May 13, 2024

Joe Dubuc was above excellent working with me addressing issues. Event printed info for me More

by Lionbutterfly94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
May 14, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks a lot! We're delighted the value of Joe's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

May 10, 2024

Joe Dubuc Was super helpful during my service visit. Super smooth interaction throughout entire process. Thank you! More

by Bdemers1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
May 13, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your trust in our service team! We're happy Joe provided you with a thorough and seamless service visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 01, 2024

We just purchased a used Ram1500 and were very happy with the quality and price of the dealership… More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, Kareem Zaghloul
Report | Print
May 03, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your positive review, Steve! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or RAM needs. Enjoy the new truck!

March 01, 2024

Timely and very helpful. Answered all my questions and very responsive. Would recommend to everyone More

by Mkidd1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta, Andre Charles
Report | Print
Mar 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know our service team is succeeding at that!

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