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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

4.8
135 Reviews

263 King St

Northampton, MA

01060

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Showing 135 reviews

April 27, 2023

We worked with Dave Sepavich to lease our new Jeep Grand Cherokee 4xe... he was great! More

by hildreth91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne
May 11, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Excellent! Thanks for taking the time to let us know how pleased you were with Dave's assistance during your transaction. We're delighted his support helped to make this a pleasant experience for you. Congrats on the new Jeep Grand Cherokee! We hope you're loving it, and we wish you all the best in your adventures to come, from the whole team at Lia CJDR!

April 26, 2023

Place is clean, friendly, comfortable, everyone was easy going. I had a great experience, would highly recommend. More

by egonzalez112210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave sepavich
Apr 26, 2023 -

egonzalez112210 responded

Dave Sepavich made the process very easy along with the finance team. I would definitely go back and highly recommend this place to everyone!

April 21, 2023

Hayley is the best service advisor! Always so helpful and knowledgeable, also she is really pretty! More

by bevtatro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Fairman
May 09, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for your lovely review, Bev! We're delighted you have enjoyed working with Hayley as your service advisor. She's a gem. Please don't hesitate to give us a call when the Lia CJDR team may assist you again!

April 13, 2023

Great job and service. They were quick efficient and really professional. I will definitely be a repeat customer. More

by sam377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Stone
April 07, 2023

Hayley Fairman, our Service Rep, did a great job keeping us informed and aware. And she carefully explained the work accomplished and the charges. More

by David
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayley Fairman
March 24, 2023

Excellent service department, fast courteous service, Hayley Fairman ,service manager, ensured that my tire was fixed quickly and safely .She was honest and She kept me informed throughout the visit. N More

by bridgetemcc124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Freeman
Mar 24, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Bridget, thank you for stopping by to let us know how pleased you were with the outstanding service Hayley provided for you! That means everything to us and we hope to always emulate this positive experience for you in future visits. We'll see you next time!

March 21, 2023

As always, excellent service! Hayley Fairman is the best. Courteous, knowledgeable, efficient—an asset to the dealership! Always sets me up with an appointment right away when I n More

by zappa52017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Fairman, Jeremy Stone
Mar 23, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Hi, Zappa52017! Thanks so much for the awesome review of Hayley. She's a gem and we're so happy you think so, too. We look forward to helping you keep your Jeep running smoothly for years to come. See you next time!

March 02, 2023

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by kodyandkip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Mar 06, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for the 5-star rating, Kody and Kip!

February 21, 2023

I was there for oils change and tire rotation. I asked service rep if they rotate the spare tire in. She stated they found asked. The tire spare tire was not rotated in More

by Reenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Fairman
January 31, 2023

I was impressed with the knowledge that David Sepavich had (and shared) about the operation of all the computer systems, etc. on the Jeep Compass. He went over all the fine points of the systems and expl More

by John's Old Lady
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 01, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Hi, John's Old Lady! Thanks so much for taking the time to tell us everything you enjoyed about your experience with David. We're delighted you benefitted from his Jeep expertise. We wish you all the best in the new Jeep and hope to work with you again some day!