Lia Chrysler Jeep Dodge RAM Northampton

Audra Alexander is great! Audra is a patient and knowledgeable car salesperson. She cares about her customers and does everything she can to make sure they get the car that th Audra is a patient and knowledgeable car salesperson. She cares about her customers and does everything she can to make sure they get the car that they need and want. We spent quite a bit of time together going through the various options online and test driving. She is very meticulous, paying attention to all of the details, and makes the entire process easy. More

I would highly recommend Audra Alexander, she was wonderful. Audra made our first new car purchase easy. She was helpful without being pushy, and she found us the exact car that we wanted. Thank you Audra. This Audra made our first new car purchase easy. She was helpful without being pushy, and she found us the exact car that we wanted. Thank you Audra. This was our first experience shopping for a new car, and after dealing with dozens of different dealerships, and about 40 phone calls a day, she was a breath of fresh air. I would highly recommend her to anyone purchasing a vehicle. She even delivered my car to me , to make it easier for me. I would highly recommend her, and I consider myself lucky to have crossed paths with her. More

House,boat, car Eric is great. Taking my time trying to make the right choice. I like that Eric is patient with me. He is knowledgeable as well. Eric is great. Taking my time trying to make the right choice. I like that Eric is patient with me. He is knowledgeable as well. More

Outstanding Buying Experience My wife and I purchase new vehicles frequently. When we decided on a Jeep product this time around, we were less than enthusiastic with our dealership My wife and I purchase new vehicles frequently. When we decided on a Jeep product this time around, we were less than enthusiastic with our dealership choices in the area as 3 of 4 are owned by the same company. After being treated terribly by the usual suspects, we decided to try Lia. Cynically, we were expecting more of the same and couldn't have been more wrong. The atmosphere was relaxed and no pressure. This clearly wasn't your typical "What can we do to get you into this vehicle today" type place. Eric our salesman was low key and everything was as simple as could be. Trevor was very straight and not what I'm used to experiencing from a dealership manager. He gave us a rock bottom price that beat the Bertera triplets in our area without debate. One of the best experiences was their F&I person, Anissa. What an awesome person to work with. We don't do the extended warranty or additional coverages thing as we don't keep vehicles very long and she had no problem being low pressure about that. This is quite rare in the new car sales business. Other than that, she made the paperwork part of the deal go quickly and smoothly. There were quite a few laughs along the way too... Overall, I can't say enough about our purchase from Lia. We were pleasantly surprised and I'm certain we will be back.... More

Satisfied customer Greatest car buying experience I've ever had! I would recommend any one to buy their vehicle here from Eric. He kept me in the loop with everything an Greatest car buying experience I've ever had! I would recommend any one to buy their vehicle here from Eric. He kept me in the loop with everything and made this a simple hassle free process. More

Buying a car Eric was a good Salesman answered all our questions and was very patient with us! We didn’t feel rushed no unnecessary phone calls pressuring us in ma Eric was a good Salesman answered all our questions and was very patient with us! We didn’t feel rushed no unnecessary phone calls pressuring us in making our decisions! He ended up with a sale and we are happy so far! More

Eric was great. Eric new the vehicle and helped maked the process as simple as possible. Trevor was helpful also. I enjoyed the overall experience. I love my new jeee Eric new the vehicle and helped maked the process as simple as possible. Trevor was helpful also. I enjoyed the overall experience. I love my new jeeep. More

Love Our Jeep Cherokee! This was a great experience overall. Eric was friendly, helpful and willing to work with us. We never felt pressured. The best thing is that we really This was a great experience overall. Eric was friendly, helpful and willing to work with us. We never felt pressured. The best thing is that we really love our new preowned vehicle and we paid a price that we could afford. Thanks! More

Great people, very personable The person's name that helped me is Matt Donaldson and he helped me with great detail and knowledge, he also went out of his way to help me with my pr The person's name that helped me is Matt Donaldson and he helped me with great detail and knowledge, he also went out of his way to help me with my problems with my jeep, it is a great dealership and very friendly, they didn't pressure and always helped, I am glad that I went there and would highly recommend them for anybody who is interested in buying or getting their car serviced More

Excellent through and through From the moment we stepped onto the lot, Ethan Figueroa was welcoming, professional and knowledgeable. He listened to us and made the process of buyi From the moment we stepped onto the lot, Ethan Figueroa was welcoming, professional and knowledgeable. He listened to us and made the process of buying a car actually enjoyable. . Purchased/leased a New Jeep Wrangler JL This Lia dealership is lucky to have Ethan as a part of their team. We will make sure to refer friends and family to Ethan and will be back in the future . All of the staff were amazing and friendly, definitely worth the drive From Berkshire County. More