Back

Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

4.9
151 Reviews

263 King St

Northampton, MA

01060

Directions

By Type

Showing 151 reviews

January 31, 2018

My best car-buying experience yet! I have bought many cars over the years and the sales process at Lia was one of the smoothest yet! Audra took extra time to make sure I had EVERYTHING More

by JeepsterLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audra Alexander
January 30, 2018

Awesome experience Had a great experience here at Lia with Audra. She made the car buying experience easy and simple my husband and I had a blast with her. We were also More

by Heyyoletsgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anissa Giannini, Audra Alexander
January 29, 2018

Pleasantly surprised! After hearing horrible things about LIA Honda, next door and LIA Toyota, across the street we were so happy to have had such a great experience with L More

by goddardgrl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hamel, Eric Wright
January 25, 2018

Horrible customer service I don't even want to give this place 1 star because of their horrible service department and useless general manager. Had to have my car towed there More

by Michell M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Laplant, Christopher Fay
January 24, 2018

Eric treats you Wright! It was a rainy day, and most of the staff were attending a training session. I was treated with respect, and not pushed into anything. I live 50 mil More

by Can't think of a clever screenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hamel, Eric Wright
December 16, 2017

Professional My service here was very professional I did not feel pressured to buy a vehicle. I told the dealer my needs for a vehicle and he found me the perfect More

by Promaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hamel
December 02, 2017

Less Than 1 Star December 2017 - I waited five hours to meet with a salesman and after all that time, they didn't honor a promotion that they had sent me in the mail a More

by JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
November 15, 2017

What is going on there!!!! Sent my wife in to look at a Jeep. She was having an issue with a salesperson. justin brought her into his office where he proceeded to ask her if sh More

by Very pissed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Desautels
November 10, 2017

Audra was very knowledgeable and very helpful I am currently leasing a 2016 Ram 1500 Bighorn and have to make a decision by February. Audra was very patient and answered all of the questions I had More

by Donaldson M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audra Alexander
November 02, 2017

Sold me a car that is my dream car they sell good quality cars, everybody is friendly there, you feel like your with family, I drove 2 hrs. to get there because of the deals they had, T More

by Ericsvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Desautels, Isis Loynds, Trevor Hamel
...
9
...