Lia Honda Enfield

Best customer service ever Jon Alaimo is one of the best person to deal with at the dealership. He always provide the best customer service and make sure all the works are done Jon Alaimo is one of the best person to deal with at the dealership. He always provide the best customer service and make sure all the works are done properly. I always recommend my family and close friends to visit Lia Honda Enfield for car services and ask for Jon Alaimo. More

New tires and scheduled maintenance John Alaimo is a joy to work with. Scheduling the appointment, arranging for a loaner, and making sure tires were in stock for my visit were key. My d John Alaimo is a joy to work with. Scheduling the appointment, arranging for a loaner, and making sure tires were in stock for my visit were key. My drop off and pick up we’re uncomplicated because everything was in place. I received a thorough description of what was completed. More

Couldn’t ask for more! Stephen Crafsic, our service advisor, was extremely courteous, and went above and beyond at our routine maintenance appointment. He addressed an issue Stephen Crafsic, our service advisor, was extremely courteous, and went above and beyond at our routine maintenance appointment. He addressed an issue with the rear latch of our vehicle during the visit and took all necessary steps to promptly xxxxx and address the warranty issue. When I picked up my kids were thrilled to learn he’d gone out and found balloons for them after they’d hoped for one at drop off. You just can’t ask for anything better than a fair price, real service and above all true kindness! More

$19.77 Oil Change - A Great Price! I had heard a Lia radio commercial about the dealership's upcoming Saturday of service specials to be held on April 6, 2019. Oil changes would be $19 I had heard a Lia radio commercial about the dealership's upcoming Saturday of service specials to be held on April 6, 2019. Oil changes would be $19.77, in honor of Lia's first year in business. I made an online appointment two days prior. All went well, plus I received a free new battery under warranty. My thanks to service adviser Greg Palm. More

Great service even when CPU system was down Service was great and efficient, even though their computer system was down. Stephen Crafsic got me going in line with service, and when completed, al Service was great and efficient, even though their computer system was down. Stephen Crafsic got me going in line with service, and when completed, all the paperwork was ready for me without having to come back. Much appreciated! More

2019 Passport Purchases Lia Honda, Enfield, CT John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of grea John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of great assistance in setting up add-ons to the auto. It was a very painless buying experience. More

New 2019 CRV Purchase My wife and I purchased a 2019 Honda CRV from Lia Honda with John Bycenski. The entire transaction was smooth, simple and without a hassle. John was My wife and I purchased a 2019 Honda CRV from Lia Honda with John Bycenski. The entire transaction was smooth, simple and without a hassle. John was extremely knowledgeable, helpful and courteous. Jason the Business Manager was great too! I would definitely recommend Lia, John and Jason! More

Fast, easy process and great pricing I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new O I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new Odyssey a few days ago. The pricing was fantastic (including my trade in), there was never any pressure, and the whole process was quick and easy. I'm hoping to keep this van for 200k, but Lia will be my go to source for service and I'll happily recommend Dan and Mike to anyone in the market for a Honda. More

Steve Crafsic did a great job for me. I was having problems with what I thought was the transmission, but it turned out to be the clutch. Steve was very professional. He called me as soon I was having problems with what I thought was the transmission, but it turned out to be the clutch. Steve was very professional. He called me as soon as the problem was diagnosed and thoroughly explained all my options such as the pricing difference between a Honda factory clutch and a used, reconstructed clutch. He also explained how the used clutch was reconstructed. He also mentioned that the fly wheel could be comprised and this proved to true. Steve called to tell me about the fly wheel and explained the total cost of the repairs. He made it very easy to make a final decision on how I wanted to proceed. I was very pleased. More

Last minute oil change Arrived early Saturday morning where I was greeted by Jon Aliamo. Friendly prompt service for oil change and 50,000 mile checkup. Required work done Arrived early Saturday morning where I was greeted by Jon Aliamo. Friendly prompt service for oil change and 50,000 mile checkup. Required work done during this one visit. Thanks Jon and crew. More