
Lia Honda Enfield
Enfield, CT
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Great experince The dealership was excellent from start to finish. I got the best price of three dealerships with no hassle. Edwin Guzman was helpful and completed th The dealership was excellent from start to finish. I got the best price of three dealerships with no hassle. Edwin Guzman was helpful and completed the transaction in a efficient manner. More
Last minue Oil Change Stopped in at the last minute on a Saturday (at 10am) and asked to make an appointment. Alisha Bailey the Service Secretary said that they would squ Stopped in at the last minute on a Saturday (at 10am) and asked to make an appointment. Alisha Bailey the Service Secretary said that they would squeeze me in at it would only be an hour wait. As I was waiting I asked if why I was in there could they perform a tire rotation. They were able to complete in the same time (1 hour). GREAT service. More
25000 mile service I called Lia Honda to make appt for my 25,000 mile service. I had the pleasure of working with Steve I had the pleasure of working with Steve Crafsi I called Lia Honda to make appt for my 25,000 mile service. I had the pleasure of working with Steve I had the pleasure of working with Steve Crafsic in the service department . Not only was he helpful and kind he went out of his way to help. I wanted to get my car cleaned inside and out and asked if he could recommend a service nearby. He told me they now provide detailing inside and out at Lia Honda. Chris did the detail work on my car, inside and out. I was so pleased because I had an oil stain that other detail companies were not able to get out and Haidet . My car was sparkling clean. Thank you Leah Honda, Steve Crafsic, and Chris! Marcia More
Terrific Customer Service Brought my wife's Accord in for routine maintenance, and was greeted by Jesse Robles, who courteous, friendly and very efficient. I was processed in v Brought my wife's Accord in for routine maintenance, and was greeted by Jesse Robles, who courteous, friendly and very efficient. I was processed in very quickly, and the necessary servicing was done very promptly. When Jesse came to tell me that the car was ready, he went over all the work, and the inspection points. I left feeling that my satisfaction really mattered, and that the car had been properly serviced. Have always found the service at Lia Honda to be top notch. More
Great experience ! This was my first visit with Lia Honda of Enfield. Nothing but top notch professional service from Greg Palm. Greg took the time to go over service, p This was my first visit with Lia Honda of Enfield. Nothing but top notch professional service from Greg Palm. Greg took the time to go over service, policy and pricing. What not forcing me into buying something I did not need. Greg even showed me around the facility before bringing me to the waiting room. I will definitely be back. Thank you Greg Palm More
Excellent customer service!! Went for my oil change. Brenda Rivera was who took care of me. Excellent customer service. Was in and out in no time. Would definitely recommend! Went for my oil change. Brenda Rivera was who took care of me. Excellent customer service. Was in and out in no time. Would definitely recommend! More
Excellent Customer Service Service Adviser Stephen Crafsic is always on point. Car is always ready ahead of quoted time. Easy check in and easy checkout. Never an issue with Service Adviser Stephen Crafsic is always on point. Car is always ready ahead of quoted time. Easy check in and easy checkout. Never an issue with price shock. Dealership is SPOTLESS. More
Fantastic Professional Customer Service and work ethic! Jesse Robles was extremely professional, courteous and knowledgeable in taking care of the details my car needed to drive away in top condition! Jess Jesse Robles was extremely professional, courteous and knowledgeable in taking care of the details my car needed to drive away in top condition! Jesse kept me informed throughout my wait time and made arrangements for shuttle home when additional work to my car was needed regardless it being a day shuttle service is not normally available. Keep up the great work Jesse & Thank you for your professionalism and kindness! Michelle. More
Great experience I had one of the best experiences at Lia Honda, Joshua Garbacik was polite and knowledgable about the car, he did an awesome job with everything i I had one of the best experiences at Lia Honda, Joshua Garbacik was polite and knowledgable about the car, he did an awesome job with everything i asked and answered all my question. I would definitely do buseness again with Joshua and Lia Honda. Jay was very helpful. Thank you Joshua. More
Repair on my 2016 Honda Pilot We had an unexpected and possibly serious problem with our Pilot. Due to the fact that this problem was still under warranty it was necessary to hav We had an unexpected and possibly serious problem with our Pilot. Due to the fact that this problem was still under warranty it was necessary to have the work done at a Honda dealer. We arranged to have the vehicle towed to Lia Honda. My husband called the service department to inform them the vehicle was being towed and spoke to Greg Palm. We cannot say enough positive things about Greg. He was extremely pleasant, informative and interested in helping us. The car was repaired quickly and we were pleased with the service we received. We purchased our CRV and our 2010 Honda Pilot from Lia and returned to trade in our 2010 Pilot for new Pilot. However we were very unhappy with the salesperson we dealt with and went to purchase our 2016 Pilot from another dealership. Until this recent service call, we have not dealt with Lia, but thanks to the excellent treatment we received from Greg and your service department, we are seriously thinking about returning when we are ready to trade in our 2016 Pilot. More