
Lia Honda Enfield
Enfield, CT
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excellent in all fields the service was excellent. On time ,efficient ,polite and excellent. area was convenient clean and friendly. The areas of maintenance were taking car the service was excellent. On time ,efficient ,polite and excellent. area was convenient clean and friendly. The areas of maintenance were taking care in a timely matter. More
BEWARE ! STAY FAR AWAY ! STAY FAR AWAY ! MONEY GUZZLER ! I recently took my car into Lia Honda while it was under warranty for an issue with the Air Conditioning while it was STAY FAR AWAY ! MONEY GUZZLER ! I recently took my car into Lia Honda while it was under warranty for an issue with the Air Conditioning while it was under warranty. At the time, they wanted to charge me a 300$ diagnostic fee to determine if it was an even a warranty issue. That I understand, but someone under warranty shouldn't have to pay to check if something is broken because of a defect. I was instructed to keep driving until the AC stopped working again by their service advisers. I come back and am told by Luis Nieves the service manager that it's no longer their problem, that's just how it works, and that I either need to pay the 300$ diagnostic fee or go elsewhere. I instructed him I'd call corporate Honda but that set him off even more - responding with "they'll just tell you the same thing, don't bother". Stay far away, literally all just a huge money scheme. More
oil Change My car was in for an oil change and tire rotation. I have always been happy with the service I have received so far (over the last 5 years). Jon Ala My car was in for an oil change and tire rotation. I have always been happy with the service I have received so far (over the last 5 years). Jon Alaimo was the service tech and he was personable and knowledgeable. More
Great service from lia Honda and Jesse robel. Jesse was friendly and professional. He took time to explain what was being done. My car was serviced on time and expediently. Very friendly and accom Jesse was friendly and professional. He took time to explain what was being done. My car was serviced on time and expediently. Very friendly and accommodating. More
Excellent service I recently worked with Edwin Guzman to purchase a Honda Accord. His professionalism and hospitality made the decision to buy from Lia Honda easy for m I recently worked with Edwin Guzman to purchase a Honda Accord. His professionalism and hospitality made the decision to buy from Lia Honda easy for me. Also, the dealership is relatively new and modern, which makes it more pleasant to visit. More
Less than satisfied. Edwin is good at what he does. Not Impressed with management, but appreciate what he did to make a deal. Would not recommend the deal overall. Edwin is good at what he does. Not Impressed with management, but appreciate what he did to make a deal. Would not recommend the deal overall. More
Do Yourself A Favor - Ask for Edwin Guzman! Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extend Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extended warranties! He is a real piece of work - from his pompous personality to his belittling of customers However, our over sales experience with Mr. Edwin Guzman more than made up for the few minutes spent with this Loser. More
Always great service Jon Alaimo was my rep and was extremely polite and helpful. Explained everything clearly; no surprises. I bought my car new here and have had all ser Jon Alaimo was my rep and was extremely polite and helpful. Explained everything clearly; no surprises. I bought my car new here and have had all services performed here. Wouldn’t go anywhere else! More
Outstanding Stephen Crafsic and his crew were so helpful throughout the service and went above and beyond to make sure my car was ready for my upcoming semester a Stephen Crafsic and his crew were so helpful throughout the service and went above and beyond to make sure my car was ready for my upcoming semester at college and the winter months. They treated me so kindly and I will definitely continue to get my service done here. Thanks for the help. More
Poor dead car Both my son and daughter handled my car problem . My son had my Accord towed to Lia at late.night. Call next morning advised us of causing problem w Both my son and daughter handled my car problem . My son had my Accord towed to Lia at late.night. Call next morning advised us of causing problem was the remote starter. This remote was installed somewhere else at a lifetime guarantee therefor my daughter will have them correct the problem. I did request to have the oil changed. Thank you Jon For locating the problem. More