Lia Honda Enfield

Worst experience of my life Absolutely dreadful experience. I simply wanted to get an idea as to how much my monthly payments would be and I was pressured and dragged around for Absolutely dreadful experience. I simply wanted to get an idea as to how much my monthly payments would be and I was pressured and dragged around for an hour and a half. After an hour and a half I still had no number from the salesman. He then implied that I wasn't serious so he therefore didn't want to continue on. How am I supposed to be serious when I don't even have an idea as to what my monthly payment would be? I was literally insulted. To make matters worse, the entire hour and a half was filled with the salesman asking frivolous questions that really didn't seem to be relevant to what I had been asking for. After wasting an hour and a half of my time and still not having a number to work with, I left and bought my car from another dealership where I had the complete opposite experience. I then was called numerous times from the salesman at this dealership asking why I wasn't coming back. I was literally shocked at the fact that he still could not comprehend why I was frustrated. I cannot emphasize enough how miserable this experience was. More

Recent service review I recently had my car serviced at Lia Honda in Enfield, CT. Travis Mchugh assisted with my car's service needs. I am physically handicapped, and Travi I recently had my car serviced at Lia Honda in Enfield, CT. Travis Mchugh assisted with my car's service needs. I am physically handicapped, and Travis went out of his way to make my wait at the dealership as comfortable as possible with a minimum amount of physical effort on my part. He was very professional and very respectful of my personal needs. More

Excellent experience I Leased a car for the very first time, had an excellent experience, would highly recommend Lia Honda to my friends. Wesley Lavalley especially made I Leased a car for the very first time, had an excellent experience, would highly recommend Lia Honda to my friends. Wesley Lavalley especially made me feel very comfortable as I was very nervous buying a car for the first time. I will definetly return for my future needs. Sincerely, Kelsey Richards More

Excellent experience We searched high and low for not only a good car but a good car salesman, we went to many dealerships and still nothing and no one stood out to us! We searched high and low for not only a good car but a good car salesman, we went to many dealerships and still nothing and no one stood out to us! Then we found this car online that we knew we'd absolutely love! We contacted Lia Honda of enfiled and got transferred to our salesman Wes. He did an exceptional job getting thr car transferred to the enfiled dealership and showed us every detail that the car had inside and out! Our over all experience was amazing , Wes Was extreamly helpful and a great salesman, and we're very pleased with our purchase thanks to him!!!! More

Honda Accord Lease When I called in after calling several other Honda Dealers, getting the run-around on pricing and monthly payments, Aaron was very pleasant on the pho When I called in after calling several other Honda Dealers, getting the run-around on pricing and monthly payments, Aaron was very pleasant on the phone and straightforward with the best pricing and in answering all of my questions. We set up an appointment and when we arrived at the Dealership, everyone was all smiles and made us feel very welcomed. The paperwork was easy with no high pressure to buy anything that we weren't interested in, with Mike in the business office. And Ed Guzman took all the time necessary to explain every feature and button in the vehicle. We were in and out in just a couple of hours. One of the BEST experiences I've ever had purchasing a car!!!! I highly recommend driving the extra distance to do business with this Dealership again! More

After months of indecision about buying a new car, and after having test driven a few of the competition, I decide to stick with Honda...for the third time, and more specifically with the Honda Accord. S after having test driven a few of the competition, I decide to stick with Honda...for the third time, and more specifically with the Honda Accord. Selecting the right dealership was the next major decision. When this process began I never thought that I would have made a purchse from Lia Honda in Enfield since there were other dealerships more convenient to my home. But I certainly went to other dealerships first, especially the ones that I had done business with before. None of them was able to satisfy my my most important expectations.i.e. treat the customer with respect; understand their needs; don't rush to sell them something; respect their time; understand and acknowledge an informed customer when you meet one; allow/encourage them to ask questions; being able to answer the customer's questions to their satisfaction; be "conversational" with the customer and soften the "business transaction" experience- it helps make the car buying experience more fluid and satisfying for the customer as well as the salesperson. Those are some of the important qualities I found when I met and discussed my car buying needs with Brian Scansaroli. No sweat, pure experience. Thank you, Brian. More

I had the best experience with the Lia Honda of Enfield Ct and my salesman Chris Rollins was awesome and helped us so much, also Michael Loper the business manager was also helpful. I would highly recomme Ct and my salesman Chris Rollins was awesome and helped us so much, also Michael Loper the business manager was also helpful. I would highly recommend this car dealership! Victoria Lee More

I just purchased my second from Lia Honda of Enfield and again the experience was amazing. John B. Always goes above and beyond, no tricks, no BS, no stress. I have another Honda dealership less than 1 mile again the experience was amazing. John B. Always goes above and beyond, no tricks, no BS, no stress. I have another Honda dealership less than 1 mile away from me, yet I drive almost 50 miles to buy from John at Lia. I think that says it all. Keep up the great work Lia and keep John happy, I'll be back in 3 years and you know who I'm asking for! More

My wife and I were looking for a 3rd car since we have a teenage driver in the house. The car would be for my wife to get around town and to and from work. We found one in the Lia Honda inventory that fit teenage driver in the house. The car would be for my wife to get around town and to and from work. We found one in the Lia Honda inventory that fit our needs. The price was decent, not too expensive...so we took a look. The question was if it needed a new timing belt. The salesperson wasn't sure. This is an expensive repair that usually comes every 100k miles, and if you don't do it you can destroy the vehicle. The salesperson (Chris) got mechanics to look under the hood, and replace the timing belt at no additional charge, which was fair. You don't always get that from a dealership. More

We went to Lia Honda of Enfield to look at the Honda Accord because of the rating Consumer reports gave them. I had a 2010 Ford Explorer currently and was looking for something more fuel efficient. I di Accord because of the rating Consumer reports gave them. I had a 2010 Ford Explorer currently and was looking for something more fuel efficient. I did not like the Accord because I was used to the SUV feel. We would have left the dealership if it had not been for John's calm demeanor. He suggested we look at the CRV. Took us for another test drive and explained the SUV thoroughly. We had a very good experience with him, not pushy but also did not dismiss us when we really could not decide what to do. We are happy with our decision to buy. I have only had the vehicle one day so I can't say anything about the CRV. But am looking forward to getting many great years and great gas mileage. The good rating for price is only because there weren't any real incentives to get the price down from sticker price. Other dealers have the cash back incentives etc. It makes you feel like you got a great deal. Thank you John for a godd car buying experience. You'll probably be answering questions from me soon! Kim Maliga More