Lia Honda Enfield

We went to Lia Honda of Enfield to look at the Honda Accord because of the rating Consumer reports gave them. I had a 2010 Ford Explorer currently and was looking for something more fuel efficient. I di Accord because of the rating Consumer reports gave them. I had a 2010 Ford Explorer currently and was looking for something more fuel efficient. I did not like the Accord because I was used to the SUV feel. We would have left the dealership if it had not been for John's calm demeanor. He suggested we look at the CRV. Took us for another test drive and explained the SUV thoroughly. We had a very good experience with him, not pushy but also did not dismiss us when we really could not decide what to do. We are happy with our decision to buy. I have only had the vehicle one day so I can't say anything about the CRV. But am looking forward to getting many great years and great gas mileage. The good rating for price is only because there weren't any real incentives to get the price down from sticker price. Other dealers have the cash back incentives etc. It makes you feel like you got a great deal. Thank you John for a godd car buying experience. You'll probably be answering questions from me soon! Kim Maliga More

They have good used cars available in their inventory and thus I travelled from one part of connecticut to the other end. I liked the car but ended up not taking the deal due to the sales consultant's behavi thus I travelled from one part of connecticut to the other end. I liked the car but ended up not taking the deal due to the sales consultant's behaviour primarily. The sales consultant(Brian Scans) didn't answer any question properly and we need to ask from someone else in the dealership for all our questions. First, he didn't show us the car properly and hurried to go with finalising the deal once we suggested that we liked the car. We went back home to think if it is a good deal or not. It was an OK deal especially with the car model we were specifically looking for , so we suggested that we'll go with the deal. We suggested that we want to take a loan so he can check the credit history and let us know that what interest rates we'll be getting. After checking credit report, he suggested that we are good from bank perspective so deal can be finalised and we can travel the long distance. We need to call back to him twice to ask what documents were required for the process to go through. Once things were sorted out, we wanted to take a final look of the car but he was never interested. Again tried to hurry up the decision wiithout any due courtesy to show the car in and out. We asked some questions like warranty, interest rate for the loan but he didn't answer any question properly and we got to know complete different things from other members of the dealership about the same questions. After a certain limit, we decided to back out of the deal since we were scared that there are some more hidden things which we'll come to know about the car at a later point of time that too after shelling out 17-18K dollars over the car. More

From the internet with Chris,to working with David and the final step with John was amazing.David really went to bat for us to help us get the car we wanted and I can't thank him enough.Evryone was frien the final step with John was amazing.David really went to bat for us to help us get the car we wanted and I can't thank him enough.Evryone was friendly ,my next car will come from Lia Honda and David. Thanks, Bill and Gail More

Very friendly and fast service, great selection of new and used cars and most importantly very resonable prices. I would definitely recommend lia honda in enfield. and used cars and most importantly very resonable prices. I would definitely recommend lia honda in enfield. More

I was greeted immediately when I arrived at the dealership. Tony was very patient with us. We had a specific kind of car we wanted to purchase and he did have one on the lot. We received a gener dealership. Tony was very patient with us. We had a specific kind of car we wanted to purchase and he did have one on the lot. We received a generous trade in allowance along with a very fair price on the new VW we purchased. He was very knowledgeable about the car and took the time to show me everything I needed to know before I left the dealership. I especially like the phone app I downloaded. It shows videos on any question you may have. I was also very happy with the financing went smoothly and was quick! More

People are always friendly, work is done in a timely manner, and if by appointment taken on time. I like being able to schedule service on-line and the "menu" of options to choose from with a definite manner, and if by appointment taken on time. I like being able to schedule service on-line and the "menu" of options to choose from with a definite time frame for each type of service. Unlike independant auto shops, I've never been told during a service visit that something else (that will require more work & expense) needs to be done immediately. I like the availability of the shuttle service, and the available WiFi in the waiting area. More

Very pleased with the purchase of our 2010 Honda Civic, and trade in of our Odyssey. David DeMontigny, our salesperson, was very professional from the start, responsive to my questions thru phone and emai and trade in of our Odyssey. David DeMontigny, our salesperson, was very professional from the start, responsive to my questions thru phone and email, and most importantly knew the car and process well. We'd certainly recommend David in the future. More

Best selection by far of any dealer. If they don't have they will get it. Sales staff went out of their way to make my family feel comfortable. Great prices too they will get it. Sales staff went out of their way to make my family feel comfortable. Great prices too More

I had a problem with my car and I needed to get it towed and repaired in a hurry. I called Lia Honda and explained my situation. They sent a tow truck right away , got my car right into the shop and set me and repaired in a hurry. I called Lia Honda and explained my situation. They sent a tow truck right away , got my car right into the shop and set me up with a rental without any hassle. My car was back on the roaid the next day. I would definitely recommend them and I have done so already. Thanks More

My wife and I went to Lia Honda in Enfield in hopes of buying a brand new Accord. We would have bought the new 2011 Accord that we test drove if it was not for the bad sales games we were getting at Lia. buying a brand new Accord. We would have bought the new 2011 Accord that we test drove if it was not for the bad sales games we were getting at Lia. Adam Fazzina quoted us monthly payments and would not talk about the msrp of the Accord. We specifically asked what the price of the car would be, and he basically refused. His answer was "it's six of one, half dozen of the other". What kind of answer is that? When we further questioned the price, he was rude and said if we can't afford it, we should be looking at Hyundai's. We left after having bad feelings about the dealership. When we got home, we calculated the "monthly payment" he was giving us and it worked out that we would be paying about $4000 more than the sticker price. Needless to say, we went to another dealership and bought the exact same car that we test drove at Lia for $3000 under the sticker price. We drove 2 hours to this other dealership and it was well worth it. The other dealership was very professional, honest, and wonderful to deal with, unlike Lia Honda. We will never buy anything from Lia Honda after this experience. More