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Lia Honda Williamsville

Williamsville, NY

Overview
Reviews
Vehicles
4.9
1,038 Reviews
Call Dealership (716) 616-3686
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4891 Transit Rd

Williamsville, NY

14221

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Showing 1,038 reviews

July 09, 2025

Anthonena Alvarado and the rest of the team at Lia Honda took care of our 2014 Pilot when I could not solve the brake issue myself. Never knew brake lines could inhibit fluid from flowing. This and other su More

by MarkNuwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthonena Alvarado and Kurt in Service.
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Jul 10, 2025 -

Lia Honda Williamsville responded

Mark, we're happy to hear that! Thanks for reporting on the exceptional work Anthonena and the Lia Honda team did to solve Amelia's problems. We wish you safe travels this summer!

July 03, 2025

Customer service is not valued at this dealership. Extremely unprofessional General Manger,, and employees.. Not Recommended. More

by Amybeth8796
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Andrew Woiccak
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Jul 07, 2025 -

Lia Honda Williamsville responded

Amybeth, we're very sorry the vehicle you were interested in ended up being purchased by another customer. It seems we only had one of that specific vehicle, and we could not please everyone in this situation at the moment. I'm sure if you give us some time, we could find what you're looking for. If I may assist you with this, or if there's anything else I may address for you, please don't hesitate to contact me directly. Thank you. Chris Michienzi General Manager Lia Honda Williamsville cmichienzi@liacars.com

July 03, 2025

Very easy to deal with. So so so so so so so so so so so More

by Kevfss212
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Woiccak
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Jul 08, 2025 -

Lia Honda Williamsville responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs.

July 01, 2025

Simon Suski was incredibly friendly, knowledgeable and helpful!! Would recommend him with any hesitation! He made the entire experience super easy! LOVE how they handle the paperwork with both the DMV and More

by klosecraig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Campbell, Simon Suski
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Jul 03, 2025 -

Lia Honda Williamsville responded

Thank you for your awesome review of Simon! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new pre-owned Honda!

June 08, 2025

Lourie Brunner is excellent service rep. I ask for her always. The tire warranty is a joke. I will not purchase it again especially for Honda Fits. Tires are now fine after an additional $10 More

by ams167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
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Jun 10, 2025 -

Lia Honda Williamsville responded

Thank you for recognizing Lourie's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you.

May 31, 2025

Excellent service. Easy to make appointments online. Efficient check in service and short wait time. More

by bater64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
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Jun 03, 2025 -

Lia Honda Williamsville responded

We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

May 30, 2025

very efficient follow up and communication. ....... Derek Nice was my contact during my service duration More

by jackster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kong Gao
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May 30, 2025 -

Lia Honda Williamsville responded

We appreciate your 5 stars for Derek! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

May 29, 2025

Easy to make an appointment Comfortable waiting area Laurie Bruner is my go to service rep I would be upset if she ever left. I wish I could have a direct phone number to talk with service instead More

by Mraichelsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Report | Print
May 30, 2025 -

Lia Honda Williamsville responded

Thank you for reporting on the exceptional work Lourie does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service. And please feel free to get in touch with me if I may assist you further. Neil Tata Fixed Operations Director Lia Honda Williamsville ntata@liacars.com

May 27, 2025

Lia provided excellent service on my old 1999 CRV. They addressed items that were required to be fixed and did not try to oversell me. Anthonena Alvarado was very professional in facilitating the serv More

by cpmarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthonena Alvarado
Report | Print
May 28, 2025 -

Lia Honda Williamsville responded

Thanks for your positive feedback on the service and support provided to you by Anthonena! She's the consummate advocate for our valued customers, and we're pleased to know how satisfied you were with this experience.

May 26, 2025

Employees were very nice and helpful through the whole process. Helped us by answering any questions we had More

by matthew.glauber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Report | Print
May 28, 2025 -

Lia Honda Williamsville responded

Matthew, we're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day.

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