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Lia Honda Williamsville

Williamsville, NY

4.9
1,075 Reviews
Our Williamsville, NY Honda Dealership has always been a favorite destination for new and used Honda car, truck, van and SUV buyers in Buffalo NY and surrounding areas. We'll make your next vehicle purchase more simple than ever by bringing our new and used Honda inventory from our dealership right to your computer. You're encouraged to experience all the enhanced features of our website: We like to think of it as our own little digital dealership.
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4891 Transit Rd

Williamsville, NY

14221

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Showing 1,075 reviews

May 06, 2026

xxxxty service department. Horrible Customer Service. Worst dealership I've encountered in 50 yrs of buying cars More

by kalwap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Venditti
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Lia Honda Williamsville responded

We are sorry to hear that your experience did not meet your expectations, and we appreciate you bringing this to our attention. Without knowing the full details of your visit, we want to make sure we have a complete picture of what happened before drawing any conclusions. We would greatly appreciate the opportunity to connect with you directly so we can look into this further. Please don't hesitate to reach out at your earliest convenience. Neil Tata, Service Manger (716) 616-3686

April 28, 2026

Robert is highly recommended for his knowledge of Hondas. He is very professional, & proficient. Robert made sure I was comfortable with the ride, as well as all the different extras that come in a new 2026 More

by Sherri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Lia Honda Williamsville responded

Sherri, thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Robert took great care of you. He will be honored by your willingness to refer him to others. Congratulations on your new ride! Safe travels.

December 19, 2025

I have leased several Honda Civics or Accords in past years. There customer & repair service is outstanding. Laurie Bruner is always friendly, courteous & extremely helpful. She is a wonderful asset t More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Lia Honda Williamsville responded

Kathy, Thank you for your continued loyalty and for sharing your experience. We’re proud to hear that our customer and service teams have consistently provided outstanding care over the years. Lourie Bruner truly is a valued asset to Lia Honda Williamsville, and we’re glad her friendly, courteous, and helpful approach continues to make a positive difference. We look forward to serving you again.

December 09, 2025

The experience was great from start to finish! Andy Woiccak was very helpful. He laid out various options for me very clearly and he gave me time to think them through. There was no high pressure More

by jmtplun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Woiccak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Lia Honda Williamsville responded

We’re so pleased to hear that your experience was smooth from start to finish and that Andy provided clear options, no-pressure guidance, and exceptional support throughout the process. We also appreciate your recognition of the team working behind the scenes to ensure everything went seamlessly. It’s wonderful to know that your vehicle was delivered ahead of schedule, even over the holiday weekend. Thank you for choosing Lia Honda Williamsville!

December 06, 2025

Welcoming and comfortable. Staff is very friendly and helpful. Car buying process was seamless and without stress. More

by pcbarthiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lia Honda Williamsville responded

It's wonderful to hear that the car buying process was seamless and stress-free for you. Thank you for your business, and we look forward to serving you again.

December 04, 2025

We have leased vehicles (CR-V/CRVHY) from Lia Honda through Mike Taylor for many years. We were initially horrified to learn this Thanksgiving that Mike had retired after nearly 40 years! But Mike was More

by spshierling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony (manager?), Rob (finance?)
Dec 05, 2025 -

Lia Honda Williamsville responded

Thank you for your many years of loyalty to Lia Honda and for sharing this wonderful transition story. We understand that learning of Mike Taylor's retirement after nearly 40 years must have been bittersweet, and we're grateful for his dedication to ensuring you were in good hands with Antoun Ibrahim. We're pleased to hear that Antoun provided you with knowledgeable and friendly service, making your transition to two new CRVHYs seamless. Your continued trust as "Lia Regulars" means a great deal to us, and we look forward to serving you for many more years to come.

Dec 05, 2025 -

spshierling responded

Amen!

December 01, 2025

Tony and Terrell made it easy for me and always liked Lia's service department More

by cgraziano70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Hopkins
Dec 02, 2025 -

Lia Honda Williamsville responded

CGraziano, Thank you for recognizing Tony and Terrell's service. We're pleased they made everything easy for you and appreciate your continued satisfaction with Lia's service department.

November 25, 2025

The service rep Anthonena Alvarado was very good. She as very pleasant and easy to deal with. She fully explained the inspection of our vehicle and what additional service work was needed beyond the More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthonena Alvarado
Nov 26, 2025 -

Lia Honda Williamsville responded

LMR, We appreciate your feedback. Anthonena’s professionalism and thorough communication reflect our commitment to excellent service. Thank you for recognizing her efforts.

November 18, 2025

Caleb was super nice and very easy to work with. Both him and the manager were helpful! More

by tbernys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Mitchell
Nov 19, 2025 -

Lia Honda Williamsville responded

We appreciate your feedback and are pleased Caleb and our manager provided courteous, attentive service throughout your visit.

November 03, 2025

Ciara Downey did a great job as my service adviser. I was very pleased and satisfied! More

by ilovetoemailjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
Nov 04, 2025 -

Lia Honda Williamsville responded

We appreciate your feedback. Ciara’s dedication to excellent service reflects the high standards we strive for every day. Thank you for choosing Lia Honda Williamsville!

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