Lia Honda Williamsville

Both my sons and my daughter bought cars from LIA. I leased a car and after four years I bought it. I have all my service done there. Excellent place to buy a vehicle. I leased a car and after four years I bought it. I have all my service done there. Excellent place to buy a vehicle. More

Antoun Ibrahim far met my expectations. I needed a very hands on, super supportive and patient salesman to hand-hold me through the process of very quickly purchasing a very good and reliab I needed a very hands on, super supportive and patient salesman to hand-hold me through the process of very quickly purchasing a very good and reliable vehicle. He was fair, showed me options, highly communicative and understanding of my personal needs and situation and did not ever push for a sale. He clearly knows his business. I felt genuine understanding to get me what I needed. In addition, he personally assisted me on all detailed steps, acquiring insurance, warranties and so on and explained things slowly and clearly enough for someone so new to this arena as me. With his assistant Renee Hark, also super super helpful, clear and informative, and SUPER friendly. They walked me through each step, feature and fielded my abundant questions and concerns. Importantly, Antoine has somehow solicited my strong confidence in him, in the team, in Lia Honda and hopefully to continue relying on them for any and all future needs. This is very much what I personally need in my situation, and I know I am highly thorough in my questions. Antoun gave the extra mile in short, spent a HUGE amount of time with me, which I required....with a smile. As he sold a Honda to my Mom a few years back (who was with me during my purchase), and also to my beloved Dad years back, he is nearly a family go-to now and knows us all well. That extra familiarity and warmth was surely evident and eased my stress while building trust for the long run. The next steps will be regular servicing and so on, and I remain optimistic on this continued support. A HUGE thank you and kudos!! To mention: the ONLY reason I rated dealership as good and not excellent: I had been living overseas and the website for Lia Honda is NOT accessible (Italy). I phone over twice and talked with a " dealer" who was quite unkind, impatient, in fact, plain rude. I was upset by this and I advise you to inform your staff to take each call as a potential client, which I told this man.....that was negative experience. I told Antoun of this. More

Very knowledgeable and transparent about rates and prices at the moment. Andrew Wocciak was a pleasure to deal with and I love the new car! Will definitely continue to come back to Lia Honda! at the moment. Andrew Wocciak was a pleasure to deal with and I love the new car! Will definitely continue to come back to Lia Honda! More

Lia Honda is the best dealership to purchase a Honda. The sales and service departments have excellent people working there. The sales and service departments have excellent people working there. More

Had an oil change ! Ciara Downing took care of me from start to finish with a smile ! She made me feel comfortable , was very personable, and explained whatever question Ciara Downing took care of me from start to finish with a smile ! She made me feel comfortable , was very personable, and explained whatever questions I had! More

Lourie Bruner was very friendly & helpful, and always in when I come in. Drop off & pickup were fast & easy when I come in. Drop off & pickup were fast & easy More

Anthonena Alvarado and the rest of the team at Lia Honda took care of our 2014 Pilot when I could not solve the brake issue myself. Never knew brake lines could inhibit fluid from flowing. This and other su took care of our 2014 Pilot when I could not solve the brake issue myself. Never knew brake lines could inhibit fluid from flowing. This and other suspension updates have Amelia (pilot) riding like new. Thank you. More

Customer service is not valued at this dealership. Extremely unprofessional General Manger,, and employees.. Not Recommended. Extremely unprofessional General Manger,, and employees.. Not Recommended. More

Very easy to deal with. So so so so so so so so so so so So so so so so so so so so so so More

Simon Suski was incredibly friendly, knowledgeable and helpful!! Would recommend him with any hesitation! He made the entire experience super easy! LOVE how they handle the paperwork with both the DMV and helpful!! Would recommend him with any hesitation! He made the entire experience super easy! LOVE how they handle the paperwork with both the DMV and your insurance agent. More