Back

Lia Honda Williamsville

Williamsville, NY

4.9
1,073 Reviews

4891 Transit Rd

Williamsville, NY

14221

Directions

By Type

Showing 1,073 reviews

December 19, 2025

I have leased several Honda Civics or Accords in past years. There customer & repair service is outstanding. Laurie Bruner is always friendly, courteous & extremely helpful. She is a wonderful asset t More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Dec 20, 2025 -

Lia Honda Williamsville responded

Kathy, Thank you for your continued loyalty and for sharing your experience. We’re proud to hear that our customer and service teams have consistently provided outstanding care over the years. Lourie Bruner truly is a valued asset to Lia Honda Williamsville, and we’re glad her friendly, courteous, and helpful approach continues to make a positive difference. We look forward to serving you again.

December 09, 2025

The experience was great from start to finish! Andy Woiccak was very helpful. He laid out various options for me very clearly and he gave me time to think them through. There was no high pressure More

by jmtplun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Woiccak
Dec 11, 2025 -

Lia Honda Williamsville responded

We’re so pleased to hear that your experience was smooth from start to finish and that Andy provided clear options, no-pressure guidance, and exceptional support throughout the process. We also appreciate your recognition of the team working behind the scenes to ensure everything went seamlessly. It’s wonderful to know that your vehicle was delivered ahead of schedule, even over the holiday weekend. Thank you for choosing Lia Honda Williamsville!

December 06, 2025

Welcoming and comfortable. Staff is very friendly and helpful. Car buying process was seamless and without stress. More

by pcbarthiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Dec 08, 2025 -

Lia Honda Williamsville responded

It's wonderful to hear that the car buying process was seamless and stress-free for you. Thank you for your business, and we look forward to serving you again.

December 04, 2025

We have leased vehicles (CR-V/CRVHY) from Lia Honda through Mike Taylor for many years. We were initially horrified to learn this Thanksgiving that Mike had retired after nearly 40 years! But Mike was More

by spshierling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony (manager?), Rob (finance?), Antoun Ibrahim, Michael Taylor, Renee Hark
Dec 05, 2025 -

Lia Honda Williamsville responded

Thank you for your many years of loyalty to Lia Honda and for sharing this wonderful transition story. We understand that learning of Mike Taylor's retirement after nearly 40 years must have been bittersweet, and we're grateful for his dedication to ensuring you were in good hands with Antoun Ibrahim. We're pleased to hear that Antoun provided you with knowledgeable and friendly service, making your transition to two new CRVHYs seamless. Your continued trust as "Lia Regulars" means a great deal to us, and we look forward to serving you for many more years to come.

Dec 05, 2025 -

spshierling responded

Amen!

December 01, 2025

Tony and Terrell made it easy for me and always liked Lia's service department More

by cgraziano70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Hopkins
Dec 02, 2025 -

Lia Honda Williamsville responded

CGraziano, Thank you for recognizing Tony and Terrell's service. We're pleased they made everything easy for you and appreciate your continued satisfaction with Lia's service department.

November 25, 2025

The service rep Anthonena Alvarado was very good. She as very pleasant and easy to deal with. She fully explained the inspection of our vehicle and what additional service work was needed beyond the More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthonena Alvarado
Nov 26, 2025 -

Lia Honda Williamsville responded

LMR, We appreciate your feedback. Anthonena’s professionalism and thorough communication reflect our commitment to excellent service. Thank you for recognizing her efforts.

November 18, 2025

Caleb was super nice and very easy to work with. Both him and the manager were helpful! More

by tbernys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Mitchell
Nov 19, 2025 -

Lia Honda Williamsville responded

We appreciate your feedback and are pleased Caleb and our manager provided courteous, attentive service throughout your visit.

November 03, 2025

Ciara Downey did a great job as my service adviser. I was very pleased and satisfied! More

by ilovetoemailjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
Nov 04, 2025 -

Lia Honda Williamsville responded

We appreciate your feedback. Ciara’s dedication to excellent service reflects the high standards we strive for every day. Thank you for choosing Lia Honda Williamsville!

November 01, 2025

Service was prompt and done in a reasonable amount of time. The waiting area was clean and had satisfactory refreshments. More

by jpace53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner, Martha Sobieraj
Nov 01, 2025 -

Lia Honda Williamsville responded

We appreciate your thoughtful review. It’s wonderful to know your service was handled efficiently and that our clean, comfortable lounge and refreshments added to your positive experience.

October 30, 2025

Lourie Bruner took excellent care of my needs for my 2018 Honda Fit.. I have been going to Lia for 12+ years with no complaints with Lia. More

by ams167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner, Mark Banas II
Oct 31, 2025 -

Lia Honda Williamsville responded

We're thrilled that Lourie Bruner took excellent care of your 2018 Honda Fit and that you've trusted Lia for 12+ years without complaints. That kind of loyalty means everything to us. Lourie will be so pleased to know she provided the excellent service you've come to expect. We're grateful for your continued business and look forward to many more years of serving you!

1
...