Lia Honda Williamsville

We came to Lia Honda for service & were greeted by Robert Epolito. He was knowledgeable and happy to answer all questions. I asked if he would hookup my phone to the car. He did it in less than a minute. Epolito. He was knowledgeable and happy to answer all questions. I asked if he would hookup my phone to the car. He did it in less than a minute. I will always ask for him in the future. More

I have purchased 5 new vehicles from this dealership over the years and continue to come back to Lia Honda each time. I think that says it all. the years and continue to come back to Lia Honda each time. I think that says it all. More

My wife and I have purchased vehicles from many different dealers and sales people over the years. Antoun Ibrahim is perhaps the best salesperson we have ever had the pleasure of dealing with. He was profe dealers and sales people over the years. Antoun Ibrahim is perhaps the best salesperson we have ever had the pleasure of dealing with. He was professional, friendly, extremely helpful and very courteous. We would highly recommend Antoun Ibrahim to anyone looking to purchase a honda vehicle. My single recommendation to the dealership concerns returning customers. We had previously purchased a 2019 honda from Lia. We purchased the extended warranty on that vehicle which we used as a trade in on our most recent purchase. It would be helpful if the dealership checked as to whether or not there was a prorated refund due to a customer who had previously done business with them. We will get the money back but it will be 6 weeks or so to get that. Apparently had this been mentioned at the time the new warranty was purchased it could have been used to reduce the amount of the new purchase. This would have been preferable. Not trying to make a huge deal of it but again would be nicer if that had been known based on looking at a customers history with the dealership which was done after the fact in this case More

Mr. Antoun Ibrahim was a true gentleman and took good care of my wife and myself. A great asset to lia Honda for sure!!!! care of my wife and myself. A great asset to lia Honda for sure!!!! More

I took my car in for an inspection and it turned out, I needed some work done. Lourie Bruner explained what was needed and her team was able to get the work done quickly. Everyone at the dealership was ver needed some work done. Lourie Bruner explained what was needed and her team was able to get the work done quickly. Everyone at the dealership was very friendly and helpful. More

Lourie Bruner has assisted me for several years and has been a valued member of your team. been a valued member of your team. More

LOURIE BRUNER HAS BEEN OUR SERVICE REP FOR 12 YEARS. SHE ALWAYS IS THERE TO HELP US WITH GETTING OUR CAR IN FOR SERVICE AS SOON AS POSSIBLE. SHE IS A KEEPER--DO NOT LET GO. THAT IS WHY I KEEP COMING SHE ALWAYS IS THERE TO HELP US WITH GETTING OUR CAR IN FOR SERVICE AS SOON AS POSSIBLE. SHE IS A KEEPER--DO NOT LET GO. THAT IS WHY I KEEP COMING BACK TO LIA HONDA FOR SALES AND SERVICE. More

JONATHAN HOOVER WAS SUPERB. NICE AND FRIENDLY. TOOK TIME TO ADDRESS ALL OUR CONCERNS. VERY PLEASE. NICE AND FRIENDLY. TOOK TIME TO ADDRESS ALL OUR CONCERNS. VERY PLEASE. More

Anthonona Alvarado came out to greet me when i got there She was very pleasant and knowledgeable. She was very pleasant and knowledgeable. More

After I purchased my vehicle I returned to have a protective coating applied. I didn’t have an appointment and when I arrived It was actually very busy in the service department. The staff let me kno protective coating applied. I didn’t have an appointment and when I arrived It was actually very busy in the service department. The staff let me know that it usually takes over an hour to apply however it would be longer due to the workload. I thought the customer service was excellent. I didn’t have an appointment, they were up front about time and offered suggestions. Additionally, the car was ready before the initial time stated it would be done. More