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Lia Honda Williamsville

Williamsville, NY

4.9
1,034 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,034 reviews

February 01, 2023

I was very happy with the service I received . Wesley Pernatt kept me informed and updated . I would highly recommend both the service department and the personal. More

by mfagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Pernett
Feb 01, 2023 -

Lia Honda Williamsville responded

Thanks for letting us know how satisfied you were with the attentive service you received from Wesley! We're glad Wesley kept you in the loop, and got you safely back on the road after a thorough service visit. We look forward to making your next appointment just as reliable. See you then!

January 28, 2023

I have been servicing my Odyssey at Lia Honda Williamsville since moving to WNY, and I have never been happier with my customer service experiences! Lourie is pleasure to work with, and she alwa More

by VMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie (Service) and Mark (Parts)
Jan 30, 2023 -

Lia Honda Williamsville responded

Thanks so much, VMY! Nothing means more to us than your happiness and satisfaction with our work, so thanks for letting us know how much you have enjoyed working with Lourie and Marc. We would love to continue being your #1 choice for your automotive needs. Thank you for always choosing Lia Honda!

January 14, 2023

Went in thinking a 2023 Accord. A 2022 on the floor looked quite nice and sporty. Andy Woiccak explained the differences between 2022 and the redesigned 2023. The young man explaine More

by MikeB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Woiccak
Jan 16, 2023 -

Lia Honda Williamsville responded

Hey, Mike! We're thrilled you love your new, awesome 2022 Accord! Thanks so much for letting us know how happy you were with Andy's expertise and insights. Working with a knowledgeable person like Andy can make all the difference in one's buying experience and we're delighted he made such a difference in yours. Drive safe and enjoy the new ride, Mike!

January 10, 2023

have dealt with Lia for years. Very pleased with their service and personell.would highly recommend. will continue to do business with Lia. A special thanks to Lourie Bruner who d More

by svitrano47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner, Mike Taylor.
Jan 10, 2023 -

Lia Honda Williamsville responded

Thank you so much for sharing positive feedback with us on Lourie! Your loyalty to Lia Honda is an honor we don't take for granted. We're delighted Lourie has continued to be a dependable service advisor to you. We hope you won't hesitate to call us up whenever any automotive needs arise. It is always our pleasure to serve you!

January 08, 2023

I am very pleased with the service this is my second car from Lia honda I was able to take the car home that same day employee that worked with me is Antoun Ibrahim More

by King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Jan 09, 2023 -

Lia Honda Williamsville responded

Hey, King! Thank you for your wonderful feedback and congratulations on your new Honda! Your continued business and complete satisfaction mean everything to us. Antoun and the entire Lia Honda team want to wish you pleasant and safe travels for many years to come. Thanks for choosing Lia Honda of Williamsville!

January 05, 2023

I have been a customer @ Iia Honda Williamsville since 2006 always a pleasure talking , texting and in person visit with the one and only Antoun Ibrahim. The most honest salesperson i ever meet. More

by Jamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Jan 06, 2023 -

Lia Honda Williamsville responded

Jamel, thank you for taking the time to recognize the talents of Antoun with the honor of your 5-star review! We truly appreciate your continued business and look forward to serving you for many more years. Best wishes to you on all of your upcoming travels in the new year and beyond!

December 22, 2022

I am always pleased with the service I receive from Lia. Bryan Loremas was extremely professional and gave me advice about all the items I needed to give attention to on my next visit. I was also able to ta More

by msmarsbar45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loremas
Dec 22, 2022 -

Lia Honda Williamsville responded

Hi, Ms. Marsbar! Thank you for stopping by to share your kind feedback with us. We're delighted to hear how helpful and reliable Bryan has been for you on each service visit. We look forward to making your next appointment just as superb. Thanks for choosing Lia Honda!

Dec 22, 2022 -

msmarsbar45 responded

You're welcome. I was pleased with the service and will be sure to see Bryan again.

December 18, 2022

Misleading the customer. Dealer personal did not inform me that car had big damaged. When I informed them, they ignored the issue totally. Be careful for future customers More

by nizam_nnppl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Boss/Seniors has problem. What will do Sales person.
Dec 20, 2022 -

Lia Honda Williamsville responded

Thank you for bringing your concerns to my attention. Can you please give me a call or an email so I can learn exactly what happened? I'm sorry you had a disappointing experience and I would like to make things right if possible. Thank you for your time. Chris Michienzi General Manager Lia Honda Williamsville 716-632-3323 cmichienzi@liacars.com

December 16, 2022

My annual safety inspection, oil change, brake fluid service and air filter changes were all done quickly. Lourie Bruner (service adviser), the technician who did the work and the clerk who cashed me o More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Dec 19, 2022 -

Lia Honda Williamsville responded

Thanks so much for your complete trust in our service team, JMS! We really appreciate hearing from your about your experience with Lourie, your technician, and our cashier. We hope to continue serving your automotive needs for years to come and wish you the safest of travels until we meet again!

December 10, 2022

I bought out my lease and finance manager made the whole process smooth and convenient. Also gave some complimentary services which was a plus. Loved it! More

by GSdhillon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Campbell
Dec 12, 2022 -

Lia Honda Williamsville responded

Thanks for letting us know how pleased you were with the seamless buying process provided to you by Trevor! Your complete satisfaction means the world to us and we know Trevor will also appreciate your kind words. We wish you many years of joy and adventure in your Honda and thank you for choosing Lia Honda!

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