
Lia Honda Williamsville
Williamsville, NY
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Wesley Pernatt took care of my car and was such a breeze to work with! He is so kind and friendly. He explains everything to you and makes you feel at ease! My family has been with this dealership for many to work with! He is so kind and friendly. He explains everything to you and makes you feel at ease! My family has been with this dealership for many years. Highly recommended! More
Brianna Harris took care of all our needs. I scheduled our Honda Odyssey for a recall and an oil change with a loaner that will fit myself and 4 children the week before. The person that made the schedule our Honda Odyssey for a recall and an oil change with a loaner that will fit myself and 4 children the week before. The person that made the schedule for us did not reserve a loaner or schedule the oil change. Brianna was calm and friendly and she was also able to loan us an Osyssey. She was also able to change the oil and fix the window shade of the sliding door window. Our van was ready by 2pm Saturday afternoon as she promised. More
Just a routine oil change. Easy check in and out. They were a bit behind for the day, but they let me know that before I left. Much appreciated. were a bit behind for the day, but they let me know that before I left. Much appreciated. More
Service was very good. I came in for an inspection and oil change. Brianna Harris helped me at the service desk. Very nice, polite, experienced, professional. Luke Harner was my tech. He was pleasant and oil change. Brianna Harris helped me at the service desk. Very nice, polite, experienced, professional. Luke Harner was my tech. He was pleasant and professional. They did a sanitizer without even asking, The car smells great. It was a good experience all around. The only flaw is the mileage was greatly exaggerated. Possibly a mistake but double the actual mileage of my vehicle. More
Been going to Lia for over 20 years. They continue to offer great after-sales service - thanx especially to Brian Ivancie for taking care of things this time around. offer great after-sales service - thanx especially to Brian Ivancie for taking care of things this time around. More
Service was very good. Came in for a recall and oil change. Louie Bruner helped us at the service desk. Very nice, polite, experienced, professional. We needed a shuttle, so as not to wait so long f change. Louie Bruner helped us at the service desk. Very nice, polite, experienced, professional. We needed a shuttle, so as not to wait so long for the recall work. She got us one going home and coming back. Very helpful for us. Tony the shuttle guy was really nice too. Chris Gallivan More
I leased a Honda HR-V from Eddy Castillo a few weeks ago and I love it! Eddy was very friendly, knowledgeable and a pleasure to work with. He made the whole process as easy as possible. I would definitely l and I love it! Eddy was very friendly, knowledgeable and a pleasure to work with. He made the whole process as easy as possible. I would definitely lease/buy from him again and would highly recommend him. More
I went in not even a week ago to trade my lease in and get a newer higher end accord and the sales man was great I went and spoke with Rob who got me to add on a insurance plan to my vechile which was aro get a newer higher end accord and the sales man was great I went and spoke with Rob who got me to add on a insurance plan to my vechile which was around 22$ a month well fast forward 5 days later I scraped 2 rims and when I went in to get it fixed as Rob said “you just come in here and we’ll handle it” I was given my insurance paper back and told you need to go home and just call the insurance and they’ll handle it I was never told this by Rob who acted as if it was easy as just coming in which I have done before on my other Honda so I feel as if they really can’t help I was deceived into thinking that just so they could seek another Honda to me. I then did call the insurance company and they said it takes 60 days for Honda to send the paper work over so it’s to early to help so now I’m driving a car with 500 miles on it with 2 scraped rims so I don’t know why I’m gonna be paying the insurance add in when it’s not even gonna do what I was told. More
I would like to thank Eddy Castillo and Lourie Bruner. They helped us a lot! I bought a new Honda Accord in Lia Honda several weeks ago. Sales here are friendly and patient. After a discussion with Eddy They helped us a lot! I bought a new Honda Accord in Lia Honda several weeks ago. Sales here are friendly and patient. After a discussion with Eddy Castillo, we reached a satisfactory price for the new car. And I really like the car. It brings me excellent experience in driving. Last week, we drove to Rochester from Buffalo. The plastic plate on the right side of the car door was blown away by the high-speed wind when we drove on the highway. And Lourie Bruner helped us to make an appointment to repair it. We drove our car to Lia Honda and waited for a moment, a new plastic part was replaced well efficiently. Thank you so much! And I am glad to introduce my friend to consider the cars in your store if it is possible. More
My wife and I drove 63 miles to the Lia Honda dealership in Williamsville, NY. Having recently moved to western NY from Long Island, NY, this was a rather long ride. We were not disappointed. The sales repr in Williamsville, NY. Having recently moved to western NY from Long Island, NY, this was a rather long ride. We were not disappointed. The sales representative, Eddie Castillo, could not have been more pleasant and knowledgeable.. Before the day was over I drove hone in my 2021 Ridgeline Black Edition. Our entire experience was the most satisfying experience I’ve ever had with any dealership. Being a young 84 I have experienced a few. Thank you Lia and a special thank you to Edmund Castillo. Arne & Nancy Dahl. More