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Lia Honda Williamsville

Williamsville, NY

4.9
1,033 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,033 reviews

June 16, 2021

Wesley Pernatt took care of my car and was such a breeze to work with! He is so kind and friendly. He explains everything to you and makes you feel at ease! My family has been with this dealership for many More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Jun 30, 2021 -

Lia Honda Williamsville responded

Rene, Thank you so much for your wonderful review and recommendation! Providing smooth and remarkable experiences is always our goal, and we are thrilled to hear that Wesley successfully got your automotive needs taken care of. It is our pleasure to serve you in any way possible, and he will be honored to hear that you deeply valued his service. We hope to see you again when the time comes for your next service.

June 13, 2021

Brianna Harris took care of all our needs. I scheduled our Honda Odyssey for a recall and an oil change with a loaner that will fit myself and 4 children the week before. The person that made the schedule More

by Manny S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Harris
Jun 30, 2021 -

Lia Honda Williamsville responded

Manny, Thank you for taking the time to share this positive review. We are pleased that Briana could put you at ease and ensure that your visit went as seamlessly as possible and got your automotive needs taken care of. We appreciate your patience throughout the process, and we will certainly provide you with nothing less than the 5-star experience that you deserve in the future. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

June 02, 2021

Just a routine oil change. Easy check in and out. They were a bit behind for the day, but they let me know that before I left. Much appreciated. More

by Shelbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Brunner
May 29, 2021

Service was very good. I came in for an inspection and oil change. Brianna Harris helped me at the service desk. Very nice, polite, experienced, professional. Luke Harner was my tech. He was pleasant and More

by samzsharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Harris, LukeHarner
May 12, 2021

Been going to Lia for over 20 years. They continue to offer great after-sales service - thanx especially to Brian Ivancie for taking care of things this time around. More

by SiGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Ivancie
May 12, 2021

Service was very good. Came in for a recall and oil change. Louie Bruner helped us at the service desk. Very nice, polite, experienced, professional. We needed a shuttle, so as not to wait so long f More

by Tina34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (shuttle guy), Lourie Bruner
May 10, 2021

I leased a Honda HR-V from Eddy Castillo a few weeks ago and I love it! Eddy was very friendly, knowledgeable and a pleasure to work with. He made the whole process as easy as possible. I would definitely l More

by Linda S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Castillo
May 07, 2021

I went in not even a week ago to trade my lease in and get a newer higher end accord and the sales man was great I went and spoke with Rob who got me to add on a insurance plan to my vechile which was aro More

by AdrienBulow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Wozniak, Eric Zimmerman, Jacqueline Andrusz
May 01, 2021

I would like to thank Eddy Castillo and Lourie Bruner. They helped us a lot! I bought a new Honda Accord in Lia Honda several weeks ago. Sales here are friendly and patient. After a discussion with Eddy More

by Qianru Liao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Castillo, Lourie Bruner
April 29, 2021

My wife and I drove 63 miles to the Lia Honda dealership in Williamsville, NY. Having recently moved to western NY from Long Island, NY, this was a rather long ride. We were not disappointed. The sales repr More

by Squarehead
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo
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