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Lia Honda Williamsville

Williamsville, NY

4.9
1,034 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,034 reviews

September 13, 2020

Just want to give a shoot out to Otis, Russ, and the Lia Auto family for their friendliness and help in my unique trade-in / new car purchase situation. Their actions demonstrated a culture of excellent cus More

by 5DayOld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Paris, Russell Sparcino
Sep 14, 2020 -

Lia Honda Williamsville responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 13, 2020

I had a great experience with Antoun Ibrahim. He was straight forward with honest information and gave me a great deal. I can’t thank him enough and I highly recommend Lis and Antoun when looking for a More

by jmooney123
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Sep 14, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Antoun was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

September 10, 2020

This is our third purchase from them and they are excellent to work with. Jacquie always gives 100% when helping us into a new vehicle. The Lia team makes the purchase a breeze. We are very impressed More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Sep 11, 2020 -

Lia Honda Williamsville responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Jacqueline have been so exceptional!

September 02, 2020

This was my first time purchasing a car. Jacquie Andrusz walked me through every step and helped me make the decision to purchase the Honda Civic Sport. She knew all her stuff and was extremely helpful with More

by ChristianG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Sep 04, 2020 -

Lia Honda Williamsville responded

Christian, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 01, 2020

We loved the way she presents the car. Details and knows the answer to all the questions. Couldn’t ask for more in a salesperson. More

by Rogalskiea
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Sep 02, 2020 -

Lia Honda Williamsville responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Jacqueline will be thrilled to hear your kind words as well.

August 31, 2020

What a great car buying experience we had at Lia with Jacqueline Andrusz! She had a thorough knowledge of the models/trim levels we were considering which helped us make an informed decision on which ve More

by Mark H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Aug 31, 2020 -

Lia Honda Williamsville responded

Mark, on behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Jacqueline was such a great help.

August 29, 2020

Aside from the length of time it takes, which is no reflection on the sales person I was working with...Otis Paris was kind, patient and willing to spend time with my husband and myself as we worked th More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Paris
Aug 31, 2020 -

Lia Honda Williamsville responded

Jan, we are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Otis will be thrilled to hear your kind words.

August 27, 2020

I always go when Lourie Bruner is there. She always let's me know exactly what I need. She is always happy and very nice. I trust her completely. I would go no where else. I recommend them and Lou More

by char_Hellerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Aug 31, 2020 -

Lia Honda Williamsville responded

Char, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

August 22, 2020

Car is not cleaned on return from service can see the finger prints and dust . Was told it is sanitized but cannot see 1% of the proof. Never going back, lots of options nearby. Cannot take risk with th More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
August 15, 2020

Austin was very professional and a pleasure to deal with during the entire process. Really informative along the way and always willing to go above and beyond to help. Tracy was so helpful at all times and More

by ja83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Phillips , Austin Smith
Aug 18, 2020 -

Lia Honda Williamsville responded

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Austin will be thrilled to hear your kind words.

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