Lia Honda Williamsville

JAMIE JANDA Since I am originally from the NYC area, I leased my car down state. I chose to trade it in at Lia Honda and went with the Honda HR-V SPORT. Besides m Since I am originally from the NYC area, I leased my car down state. I chose to trade it in at Lia Honda and went with the Honda HR-V SPORT. Besides me being completely in love with my car. I'm here to tell the Honda World how AMAZING Jamie Janda is. I had previously worked with someone else at Lia Honda (will not mention name). It was extremely difficult since this person couldn't remember any information about me, he asked me three times what car I wanted (come on now..). Anyway I chose to walk into Lia Honda and try again (no way am I stepping into North-town Honda). Sitting at the front was Jamie, she greeted my family and I with this big "so happy you're here," smile. She was very helpful and detail oriented. She knew what I wanted and made my experience the best experience I have ever had at ANY HONDA dealership. Thank you again for your beautiful and positive attitude. I'll be back! More

Antoun Ibrahim, thank you for your great customer service. I really like this 2019 CR-V. You and Amy make a great team and I was in and out in no time. service. I really like this 2019 CR-V. You and Amy make a great team and I was in and out in no time. More

Great service Adrian Bonsey did a great job keeping me apprised of the service process, I would come back and recommend Service at Lia Honda, the coffee was good t Adrian Bonsey did a great job keeping me apprised of the service process, I would come back and recommend Service at Lia Honda, the coffee was good too. More

I'm Furious! The only reason I am giving this 2 stars is that in the past when I leased and then purchased my own Honda I worked with Antoun and he was amazing to The only reason I am giving this 2 stars is that in the past when I leased and then purchased my own Honda I worked with Antoun and he was amazing to work with. I would give him 5 stars. My son went in to lease a Honda a few years back and didn't know I had worked with Antoun. He didn't have credit built up so I went in to co-sign for him. This fall his lease was up and since he never missed or was late on a payment and built up some credit, he was able to do it on his own. Here is where my problems begin. His salesperson, Sal Khan, told him he would take care of the over mileage charges if he leased another vehicle. Well, he didn't. I first became aware when I got a notice from the credit monitoring that my credit score had dropped from a late payment. I asked my son and he said he had just gotten a call from Honda Finance about it and was surprised. He followed up with Sal who said he would take care of it. A month later, I got another notice- not from Honda or Honda Finance but from my credit monitoring service. That is right; even though I am the cosigner on this original loan I was never once sent a notice from them! I called Honda Finance myself and they said that the dealer can't waive these fees, but if they did promise they will have to send in the payment and write a letter stating we were not responsible so credit reporting agencies can be notified. My son followed up again with Sal and he said he would take care of it and to call back in a few days. He has tried calling back and had left voice mails but no response. I just got a notice that my credit score has dropped to 640 - it was 800!! They also said it was sent to collections. I can only imagine what it did to my son's credit since he was just trying to build it up. More

The last two times I've required service Brian Ivancie has assisted me. He's very good at explaining things in detail. Also very cordial. Service is always quick! has assisted me. He's very good at explaining things in detail. Also very cordial. Service is always quick! More

Try to trick you. I declined the extend warranty a day before I signed the contract. However they still added the warranty to my contract without telling me. I figured it out why the monthly payment is le before I signed the contract. However they still added the warranty to my contract without telling me. I figured it out why the monthly payment is less, because they did 60 months instead of 48. I told them I want 48 months finance and without wanrranty. If I didn’t DOUBLE CHECK the contract?? I asked for referral benefit before signing paper to purchase a car, they are not allow me to do that and say I should mention it while we are walking in. What should I do? Not buying a car because of this?? Will never recommend my friend buy a car here, even though two of my friends and me bought the car here. Just feel bad for the salesman who spent a lot of time with me. I did very appreciated it. More