Lia Honda Williamsville

Excellent customer service Lourie Bruner provided me with excellent service. She was professional, courteous, kept me informed as I waited for my vehicle, checked to see if I ha Lourie Bruner provided me with excellent service. She was professional, courteous, kept me informed as I waited for my vehicle, checked to see if I had any recalls, and provided me with some additional information about tire rotation which I appreciated. I have been coming to this dealership for many years. It is because of individuals like Lourie that keep me coming back. Lourie is a great asset to this dealer. Thanks Lourie!! More

Excellent Buying Experience! Thanks so much to Jacquie Andrusz for an excellent buying experience at Lia Honda (Williamsville, NY). I am thrilled with my new Civic EX Hatchback i Thanks so much to Jacquie Andrusz for an excellent buying experience at Lia Honda (Williamsville, NY). I am thrilled with my new Civic EX Hatchback in Lunar Silver , which I picked up on Wed, 8/29. Jacquie was very helpful and knowledgeable, and made the process very smooth and pleasant. She took the time to answer all my questions and make sure I felt comfortable in my new car. I really appreciate the time she took to do a full tutorial before I drove off the lot, and the offer to come back for any further questions. It means so much to a new owner to feel supported and backed by the dealership. It was a pleasure to work with Jacquie. I came away feeling like a valued Lia customer and look forward to continuing as part of the Lia family for servicing my new car. Thanks also to Dave Piechowiak in Finance, who took the time to go over the Extended Warranty Program and the Simoniz Glass Coat. I am ver pleased with my decision to take advantage of both these options, Thanks again to Lia Honda for an excellent buying experience! Sincerely Alison M. Sastry, M.D. More

Great Customer Service Came in on Sunday for a oil change and Adrian Bonsey had a great smile and respect for my time. Car was ready when promised and had it ready to go. Came in on Sunday for a oil change and Adrian Bonsey had a great smile and respect for my time. Car was ready when promised and had it ready to go. Dealership sent me a coupon so there was no need to go anywhere else. Pleasant experience all around... More

Great experience I had such a great experience at this location, mainly due to Otis Paris. He did an excellent job answering any questions and working with me to find I had such a great experience at this location, mainly due to Otis Paris. He did an excellent job answering any questions and working with me to find a price that I could afford. His customer service was exceptionally good! I would not only recommend Lia Honda but I'd recommend you ask for Otis Paris when you get there! More

New Van Purchase with Michael Taylor When I contacted Mike Taylor to purchase a new Honda Van he had the Model and Color all set in a couple days. We met on a Monday and Picked up the Van When I contacted Mike Taylor to purchase a new Honda Van he had the Model and Color all set in a couple days. We met on a Monday and Picked up the Van on the following Friday. It was a pleasure to work with Mike. He is a Good Person and understood what we were looking for. This is the 6th car we purchased with the help of Mike and his calm sales style works well with us. He is an asset at Lia Honda and others should seek him out for their next vehicle purchase or lease. More

CRV 2015 Lourie Bruner & all the staff have always been courteous & informative. Recently work was done that was covered, which pleased me. From the check-in t Lourie Bruner & all the staff have always been courteous & informative. Recently work was done that was covered, which pleased me. From the check-in to the updates to the shuttle, it was a good experience. More

Attentive and quick service A Saturday afternoon and my Honda Pilot had a Dead Battery! I had it jumped by AAA, and drove to Lia Honda- Thankfully my service advisor, Lourie Brun A Saturday afternoon and my Honda Pilot had a Dead Battery! I had it jumped by AAA, and drove to Lia Honda- Thankfully my service advisor, Lourie Bruner, was working, and service was able to fit me in. I was given a ride back home, and was picked back up to retrieve my Honda by their shuttle service. I appreciated the Honda battery check, oil change, fast turn around and the shuttle services. Thanks! More

Well taken care of by Jacquire Andrusz Jacquire Andrusz ,was a God sent both personally and professional in helping me choice the right car. The last car I purchase was 10 years ago,and wit Jacquire Andrusz ,was a God sent both personally and professional in helping me choice the right car. The last car I purchase was 10 years ago,and with so much new Technology and feature of today car,Jacquire caring people Skills and interest in my needs for the car made the selection stress less.Her exceptional knowledge of the Honda inventory and features of each car ,i was able the color and choice that was perfect for me..I would highly recommend to my colleagues to shop Lia Honda and as for Jacquire Andrusz as their salesperson.Thanks again Jacquire! More

Service Shop I had problems with my emergency brake system while on my "staycation" I had to leave my party in Lewiston and go to Lia to have my brake system chec I had problems with my emergency brake system while on my "staycation" I had to leave my party in Lewiston and go to Lia to have my brake system check. Brian Fancher immediately set up a loaner car to get me back on the road within 20 minutes. The service department found the problem and had my car ready upon my return to reality. I was ready to explode when I got there originally but Brian so was helpful and nice that I could not be anything but appreciative. Thank you Brian for all your help More

Oil change Brought my 2018 Pilot EX in for first oil change, found out first oil change is free. Overall all great experience, great service and fast turnaround Brought my 2018 Pilot EX in for first oil change, found out first oil change is free. Overall all great experience, great service and fast turnaround!! More