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Lia Honda Williamsville
Williamsville, NY
1,026 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,026 reviews
August 03, 2017
Unexpected Car Trouble During Memorial Day weekend the axel in my car snap and I had to get my car towed to Lia Honda. Kyle was the first person to greet me at the door and During Memorial Day weekend the axel in my car snap and I had to get my car towed to Lia Honda. Kyle was the first person to greet me at the door and work with me to help get my Honda Fit back on the road. Kyle always has on a smile and goes the extra mile to make sure things are perfect. More
by Kgrant
Employees Worked With
Kyle Hatchett
August 01, 2017
New tires last week . Laurie is always so pleasant. Laurie is always so pleasant. She is also very knowledgeable and helpful. The waiting room is also comfortable and I like that I am able to come for s Laurie is always so pleasant. She is also very knowledgeable and helpful. The waiting room is also comfortable and I like that I am able to come for service after work. More
by Blessed Lady
Employees Worked With
Lourie Bruner
August 01, 2017
Wonderful experience This is my first time leasing a Honda and I have to say it has been a wonderful experience! A big part of my experience was due to the assistance of This is my first time leasing a Honda and I have to say it has been a wonderful experience! A big part of my experience was due to the assistance of William Litton who guided me threw the proces and provided me with various options and answered all my questions. In December my lease will be up and I am looking forward to working with Will to find my next vehicle. More
by Michelle
Employees Worked With
William Litton
August 01, 2017
Very pleasant and stress free I went to Lia to have my 10 year old CRV inspected and also to look at the new CRV's. I met with Austin Smith who was very pleasant and knowledgeable I went to Lia to have my 10 year old CRV inspected and also to look at the new CRV's. I met with Austin Smith who was very pleasant and knowledgeable. He listened to all the details I wanted in a new CRV. I decided to buy that day. Austin made my decision to buy very easy and stress free. More
by kmw89
Employees Worked With
David Piechowiak, Austin Smith, Shawn Martin
July 31, 2017
best car buying experience ever This is my 3'rd Honda. My previous one was leased 2 1/2 years ago at different dealership. The experience at Lia blew the competition away. From th This is my 3'rd Honda. My previous one was leased 2 1/2 years ago at different dealership. The experience at Lia blew the competition away. From the moment we walked in there was no pressure and a feeling of people who truly wanted to make the car buying experience as stress free as possible. Curt was able to clearly define what the best deal we could get and was more than accommodating on my indecision over color. Jackie, a true"Honda-ologist" knew what was important to know about the new Accord and made all the new technology on the car seem effortless (even to a technology challenged individual like me). Don, in finance, explained our options in straight forward way and left decisions up to us. Overall we left feeling like friends to all the people we dealt with at Lia, it doesn't get much better than that. More
by Kim Shaw
Employees Worked With
Kurt Schroeder, Donald Wagonblott, Jacqueline Andrusz
July 26, 2017
Amazing dealership!! Amazing dealership to help you with all your auto needs. They are super friendly and go above & beyond to give you the best possible experience. The Amazing dealership to help you with all your auto needs. They are super friendly and go above & beyond to give you the best possible experience. The Sales, Finance and Service departments are top notch and you won't find better service anywhere. I'm a very satisfied customer over the years. More
by darleen
Employees Worked With
Kevin Cornell, William Litton
July 25, 2017
Gerald was excellent .. Superb product knowledge [he really knows the Honda brand!]. Very helpful, honest, answered my questions with ease. Personable, showed me how to oper Superb product knowledge [he really knows the Honda brand!]. Very helpful, honest, answered my questions with ease. Personable, showed me how to operate basic car functions before driving the car off the lot. Overall, a great car leasing experience More
by Monique
Employees Worked With
I forget the gentleman's name who I reviewed/signed lease paperwork with. He has 20 years experience and was extremely knowledgable, kudos to him also, Gerald Holmes
July 25, 2017
No nonsense deal! - Chris I. This is my fifth car from Lia Honda. Jacquie Andrusz is an excellent sales person! She is very knowledgeable about the intricacies of the Honda CRV. S This is my fifth car from Lia Honda. Jacquie Andrusz is an excellent sales person! She is very knowledgeable about the intricacies of the Honda CRV. She spent a lot of time with me and explained everything that I needed to know. The best part of the experience was not having to haggle back and forth about price. I gave them my bottom line and they met it! It was a clean-cut deal and was completed quickly! More
by Chris I.
Employees Worked With
Donald Wagonblott, Jacqueline Andrusz
July 25, 2017
Wonderful experience I'm an 18 y/o guy that was looking for his first car with my very skeptical parents at the hip, but that's because they are only looking out for me. J I'm an 18 y/o guy that was looking for his first car with my very skeptical parents at the hip, but that's because they are only looking out for me. Jacquie completely understood that and had the utmost patience and guidance in finding the absolute perfect car and perfect price for me and my family. She's great. Id most definitely refer ANYONE who wants to buy a Honda to Lia and especially Jacquie. Great salesman and even better person. 5 Stars all the way. More
by hondakid702
Employees Worked With
Donald Wagonblott, Jacqueline Andrusz
July 24, 2017
Did not submit paperwork to insurance company You wrote a review for Lia Honda 22 hours ago 2.0 star rating 7/23/2017 I bought a new vehicle from Lia in November 2016. The salesman told me I d You wrote a review for Lia Honda 22 hours ago 2.0 star rating 7/23/2017 I bought a new vehicle from Lia in November 2016. The salesman told me I didn't need to get the vehicle inspected because it was new, but he was going to send in a copy of the window sticker and a bill of sale. I thought, OK perfect. My insurance company began sending me request letters and emails for the photo inspection or window sticker/bill of sale. A couple weeks later, my mom went back to purchase a vehicle. I went with her, and thought it would be a good opportunity to ask the salesman about the photo inspection and bill of sale. He assured me he had sent it in. A good month went by and I was still getting emails and letters from my insurance company. I called Lia about this and the same salesman said he would check on it and resend the information. Still, I was getting emails and letters in the mail. It is now July and all along I have been getting emails about the photo inspection. I got a letter today in the mail saying my insurance was going to be cancelled by the end of the week if I didn't submit the paperwork. I called my insurance company. They told me they never received anything from the dealer. Because it has been over 60 days, I now need to go to a car place that does photo inspections and have them submit an inspection. I have to take time out of my day to get this done because Lia didn't do this for me at the beginning. Thank God I didn't get in an accident since I bought it or else who know's if my insurance would have covered it. Lia was also stating that they would give $200 for people who refer other customers, plus the referral would get $50. I only got $50. More
by wallypug
Employees Worked With
William Litton
