
Lia Honda Williamsville
Williamsville, NY
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2021 Accord Touring purchased new suffered failed battery when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of t when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of the shop within 30 minutes which was critically important during ongoing and increasing near white out snow storm conditions. I'm sincerely grateful for Mark and team's efforts in promptly getting me back on the road thus reducing the increasingly hazardous road condition. More
Lourie Bruner went above and beyond to help me get my car serviced. She kept me informed of what was happening and was very friendly the entire time. I would recommend her and Lia for any service repairs. serviced. She kept me informed of what was happening and was very friendly the entire time. I would recommend her and Lia for any service repairs. More
Antoun Ibrahim was thorough in explaining the positives of the CRV EXL . He listened to what I needed in a car and brought out the right product. He knows his customer and is patient and I felt no pressure of the CRV EXL . He listened to what I needed in a car and brought out the right product. He knows his customer and is patient and I felt no pressure in buying. More
Mark Banas is polite and professional. He was also prompt. I do not like having to create a short essay to tell you that Mark Banas is great. I would rather click on some stars. He was also prompt. I do not like having to create a short essay to tell you that Mark Banas is great. I would rather click on some stars. More
The service Reps are always respectful and very helpful, especially Lourie Bruner. I came to Lia Honda for an oil change, and she suggested that I have my tires rotated also, as my mileage was over 8,000 mi especially Lourie Bruner. I came to Lia Honda for an oil change, and she suggested that I have my tires rotated also, as my mileage was over 8,000 miles. More