Lia Honda Williamsville

I have been a very happy Lia Honda customer for over 10 years. The service department is top notch. They explain when additional services are recommended but they do not try to over-sell. The waiting area years. The service department is top notch. They explain when additional services are recommended but they do not try to over-sell. The waiting area is always clean and well-stocked with snacks and reading materials. Dawn Klukowski was my service advisor today and she is a great asset to the team: very friendly and efficient! More

very friendly and courteous staff. There were no high pressure tactics. Easy to deal with and feel comfortable with. Prices were very good and feel we got a good deal on a great car. pressure tactics. Easy to deal with and feel comfortable with. Prices were very good and feel we got a good deal on a great car. More

Our entire experience from entering the showroom to test driving and then purchasing our new CR-V was outstanding. There were no hassles and the complete transaction went smoothly! We had our car in just driving and then purchasing our new CR-V was outstanding. There were no hassles and the complete transaction went smoothly! We had our car in just a couple of days....Lia had to find a CR-V with the specific interior color that I wanted...and they did!! Lia Honda has been the place where we purchase our vehicles... This is our 5th purchase from LIA!!!! More

I give this dealer a A+. I started purchasing new lease I give this dealer a A+. I started purchasing new lease vehicles every 3 years about 12 years ago. This was my first experience with Lia and my firs I give this dealer a A+. I started purchasing new lease vehicles every 3 years about 12 years ago. This was my first experience with Lia and my first Honda. I can unequivocally say that I have NEVER experienced the integrity, courtesy, kindness, honesty, and professionalism that I received at Lia in all 4 vehicle leases combined. My salesmen, Norman was outstanding. He called me to give me updates. He was a man of his word, everything he told me was going to happen, happened when and how he said it would. He was truly a gem. He made buying a car effortless. I couldn't have asked for a better experience. Not to mention, that I love my NEW HONDA, Crosstour. Rachelle Sat'chell Robinson More

My wife and I were very pleased with our sales representative, Chad. He worked very hard to get us the car we wanted. He kept in touch with us through the whole process and we felt very well infor representative, Chad. He worked very hard to get us the car we wanted. He kept in touch with us through the whole process and we felt very well informed. If you decide to buy from Lia Honda (which you should) then ask for Chad. He was very friendly and we felt like we were in the loop the whole time. He constantly called us to let us know what was going on and made sure we were well informed. The whole Lia team represented Honda very well and we will definitely go back when it's time for another car! More

This is our Second Auto Purchase from Lia Honda of Williamsville and The second purchase from Steve Celano. We had all of our service done on our first Honda Accord at Lia and were always given ev Williamsville and The second purchase from Steve Celano. We had all of our service done on our first Honda Accord at Lia and were always given every consideration. When it was time to trade-in, we made the transaction during a routine service call and closed the deal the same day. I expect that we won't be making any auto purchasing or service decisions in the future without visiting Lia Honda. We trust the Brand, and the Dealer. More

I test drove the crv at several honda dealers, Lia Honda did not come on strong as some other dealers did. They focused on being helpful as opposed to forceful. That means alot to me. As I was shopping a did not come on strong as some other dealers did. They focused on being helpful as opposed to forceful. That means alot to me. As I was shopping around, I also used consumer reports "bottom line pricing" service and I also used Edmunds.com for information. Between the two of them, I was able to make a decision that I felt good about. As soon as that was done and because of the way they treated me on the test drive, I went back to Lia. Steve (don't have his last name with me), was truly an excellent sales person. He quoted their price, I gave him by price. He spoke with the sales manager. He thought that it was an "aggressive" offer. I then showed him the information from consumer reports. He spoke with the manager a second time. He offered me a model that they had in stock and it was a deal. The only thing that was different was the car color (the color I wanted was not in stock) I am extremely happy with the crv and the deal and sales service from Lia Honda. More

I recently purchased a new car from Lia Honda. Being new to buying cars I was a little nervous about buying a car. I am very happy with my experience. The sales woman I worked with put me at ease and was to buying cars I was a little nervous about buying a car. I am very happy with my experience. The sales woman I worked with put me at ease and was extremely friendly. I was expecting to encounter a pressure situation. This was not the case at all. She seemed genuinely interested, and helpful. They worked with me to keep the car in my budget. Overall, this was the best experience I've had at a car dealer. I would definitely recommend :) More

This was the second dealership we visited in our search for a 2012 Honda CR-V. From the moment we stepped in the door we felt comfortable. We met our salesman, Will Litten, and our experience got even be for a 2012 Honda CR-V. From the moment we stepped in the door we felt comfortable. We met our salesman, Will Litten, and our experience got even better. No pressure, he explained everything and answered all my silly questions. Needless to say, we purchased the vehicle from him and Lia. As it was the end of the year, color choices became limited so, with my list of colors in order of preference, he got started. Within three days, he found me my beautiful twilight blue CR-V. We picked it up yesterday and with his instruction of all the fundamentals, we left happily. Oh, and did I mention that the have an ice cream cooler???? I would highly recommend this dealership. I began this search for a new vehicle expecting to be aggravated, stressed and unhappy. I was none of them, it was a remarkably easy experience. Will made us feel like he wanted to sell us a car at a fair price and we all walked away happy. More

I had a current lease on a 2010 CR-V and was contacted by Jillian of Lia Honda to see if I was interested in upgrading to a 2012 CR-V at the same rate. Went to the dealership to discuss and she introduced m Jillian of Lia Honda to see if I was interested in upgrading to a 2012 CR-V at the same rate. Went to the dealership to discuss and she introduced me to Sales Rep. Joe Canastraro. He showed me the 2012 model and had me take it for a drive explainng all the updates and changes which are fantastic. Couldn't believe the difference from my current CR-V to the 2012 model. He also was able to get me one is a beautiful new coloe Urban Titanium. Very rich looking. Did the paperwork and a few days later I picked up my new 2012 CR-V with help from Dave in the Finance Dept. who gave me copies of all my pertinent paperwork. I was very please when I got my first Honda and am really, really pleased with my new one. Joe is a great salesman and seems very sincere and helpful with regard to answering any questions I had. Would recommend Lia Honda and Joe to anyone I hear is looking for a new car. More