
Lia Honda Williamsville
Williamsville, NY
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The sales people were friendly and it was a very relaxed The sales people were friendly and it was a very relaxed buying experience. any questions I had were explained to me completely and William Litton wo The sales people were friendly and it was a very relaxed buying experience. any questions I had were explained to me completely and William Litton worked to help me get the car and payments down to a point where I could afford them. as this is my first car buying experience it was a good one. More
Dave Hoffman is a great person to work with, very friendly, problem solver, and customer satisfaction oriented. Prior working with him, I had some bad experience at this dealership, and the only reas friendly, problem solver, and customer satisfaction oriented. Prior working with him, I had some bad experience at this dealership, and the only reason for me to visit this dealership again, is Dave Hoffman. He makes things easy for the customers, and he doesn't hesitate to do some of the service work himself, which is unusual for a Service Manager in these days. From what I observed during my visit to Lia Honda dealership, is that Dave is highly respected by his crew members, and after few discussions had with his crew members (which are happy to work for him) I understand that Dave earned this respect, and did not demand it as other people in the leadership positions. In my opinion, Dave Hoffman is a good example of an ideal person to represent the HONDA brand name. Thank you, Remzi Serif 2010-CRV owner 160 Tristan Ln Williamsville, NY, 14221 716 601 4948 More
It was a very nice and pleasant experience returning my leased Honda Accord and buying my new Honda Crosstour car and the saleperson did a wonderful job explaining everything and answering all my questions leased Honda Accord and buying my new Honda Crosstour car and the saleperson did a wonderful job explaining everything and answering all my questions. More
I am VERY pleased with all of my car buying/leasing experiences with Lia Honda (specifically with my salesman, Antoine Ibrahim). Everyone at this dealership is very friendly and always greets all of th experiences with Lia Honda (specifically with my salesman, Antoine Ibrahim). Everyone at this dealership is very friendly and always greets all of the incoming customers. I have had 5 Hondas in the last 8 or so years and have enjoyed driving them all. After buying my very first one (a CRV in 2004), I was hooked on this car manufacturer! Antoine told me after this first purchase that "once you buy a Honda, I guarantee that you and your husband will always drive a Honda." So far, he has been exactly right. I currently have a 2012 Honda Accord SE (which I leased last month). My husband currently drives a 2011 Honda Pilot. We both love our Hondas and look forward to using Lia again in the future! We also tell all of our friends & relatives to check out Lia when car shopping!!! Great job! and great experience everytime!!! Carrie Tsakiris More
I had a very bad car accident and was very upset this particular dealership treated me so well and made me feel so comfortable. I also think that Christine Segal did a great job by having such a wonderf particular dealership treated me so well and made me feel so comfortable. I also think that Christine Segal did a great job by having such a wonderful salesperson (Donald) work with me. I would be sure to recommend this dealership to anyone! I look foreword to many years of working with this dealership! More
I have never had a good car buying experience in my life. Pushy salesmen trying to get you to buy what they want to sell, lies, being "sold" a bill of goods. THat is until now. From the moment I stepped Pushy salesmen trying to get you to buy what they want to sell, lies, being "sold" a bill of goods. THat is until now. From the moment I stepped into the dealership it was a much different experience. It was as if everyone was happy to see us. THe dealership was nice and clean and welcoming. There coffee was fresh along with iced tea and fresh lemonade. It was very comfortable and I never once felt like I was being sold on anything. They allowed me to make all of the decisions. I would highly recommend this dealership to anyone and everyone. More
My husband stopped into the dealership and spoke to Norman. We both went back a couple wks. later and asked to see Norman. There was an immediate connection. We had planned to shop around a bit befo Norman. We both went back a couple wks. later and asked to see Norman. There was an immediate connection. We had planned to shop around a bit before making any purchase but found everyone at Lia so friendly and helpful with any questions we had that we decided not to look any further. We are very, very happy with our new CRV. My daughter will be looking for a new CRV soon and she will make her stop to LIA Honda as well. Overall experience was terrific. More
What a week! My wife has enjoyed her new CRV for just a few days and I now have a new Accord. Don Kassidy did a great job on a new lease deal and this 2012 Accord handles even better than the 2010 that few days and I now have a new Accord. Don Kassidy did a great job on a new lease deal and this 2012 Accord handles even better than the 2010 that more than satisfied my needs. So glad we stopped in at Lia Honda and almost look forward to visits for scheduled maintenence. The quality of the car is a given but the personal service sealed the deal. Thanks Don! More
Of the dealers we visited, including one other Honda dealer, our experience at Lia was the best as far as personal attention and a salesman who was both well informed and professional. While the prod dealer, our experience at Lia was the best as far as personal attention and a salesman who was both well informed and professional. While the product goes a long way in selling itself, the deal often depends on a sales person who understands that a car is a big investment and this is an important decision. Don was patient, helpful and thorough. Love my new CRV! More
My last car was a Honda Civic which I loved but when it was totaled in a bad accident, not my fault (and I virtually walked away due to the safety features and air bags of my Civic) I decided to take the o was totaled in a bad accident, not my fault (and I virtually walked away due to the safety features and air bags of my Civic) I decided to take the opportunity to research and test drive many vehicles to find my next car. I visited 6 other dealerships and drove 8 sedans before returning to Lea Honda, I really wanted to buy there again because of the excellent and friendly service I received for my Civic but I was determined to find the BEST car for me at the BEST price. From his first smile and friendly handshake, CHAD SMITH was the best sales person I have ever worked with in my life! He was professional, knowledgable, honest and he listened carefully about my and my husband's concerns for quality, safety and value. Chad was very efficient about getting a new Civic and Accord for us to test drive and he let us choose if we wanted to drive alone or have him join us. While I was driving he pointed out aspects of each car, not really pressing either vehicle, just informing us of details and advantages of each. When it became decision time, Chad gave us plenty of time to decide model, color, he was clear but thorough about features, figured up the best deal on both autos. He was able to offer me an excellent deal so I chose the incredible Accord which suits my needs much better than any of the other models I considered. Chad was very good at explaining my finance options and I never felt pressured taking his time and attention. He simply did his best in every way to accommodate my purchasing experience. I am extremely satisfied and thrilled with my Accord purchase and equally satisfied that the best car sales person, Chad Smith was able to guide me through the best car purchasing experience of my life! I look forward to the continuing superior services I have always received at Lea Honda. Thank you! Daphne Finnegan More