
Lia Honda Williamsville
Williamsville, NY
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The buying experience was very enjoyable and the staff was very helpful. Don Kassidy, our sales consultant was friendly, knew his product line, put together a nice deal for us and walked us through the wh was very helpful. Don Kassidy, our sales consultant was friendly, knew his product line, put together a nice deal for us and walked us through the whole buying experience introducing us to the dealer manager and made sure that we understood all of the computerized functions and mapping. Fancher, an assistant service manager, furthered my belief that the dealership had a great staff when he explained how to use all the controls and mapping. More
Third car with Lia. Easy to deal with and no games. Service is top notch. This sale was quick and efficient. Came in on Wednesday and had the car on Friday. Highly recommended! Service is top notch. This sale was quick and efficient. Came in on Wednesday and had the car on Friday. Highly recommended! More
I have to say that I had a very positive experience buying my brand new CRV from Steve Celano at Lia Honda. I agree with others that he is knowledgeable, factual without any cockiness, false pretenses buying my brand new CRV from Steve Celano at Lia Honda. I agree with others that he is knowledgeable, factual without any cockiness, false pretenses or hard sells. I felt that he was patient with the fact that I wasn't sure with if I was going for another make or stick to my trusted Honda and kept just the right amount of follow-up over the course of two months until I finally made a decision. I can't stress enough that what I liked most about Steve was I felt he was sincere. I also appreciated Rob and the very adorable Emma! Tell Steve, Pat with the white CRV sent ya! More
My FIRST great vehicle purchasing experience! It was so My FIRST great vehicle purchasing experience! It was so nice to walk in and be greeted by Emma!! :)Sweetest dog. Cristina Segal was so kind, sweet a My FIRST great vehicle purchasing experience! It was so nice to walk in and be greeted by Emma!! :)Sweetest dog. Cristina Segal was so kind, sweet and helpful. The rest of the staff was sooo nice, too! We were very pleased with the price. What a great deal, and we LOVE our Honda Pilot! My husband and I will definately do any future purchases at Lia Honda and we recommend them to everyone!! Lidia and Cristiano More
I had another great experience with Don in purchasing my new 2012 Honda Pilot. I found the price very competitive and Don's ability to locate my vehicle in a timely matter was greatly appreciated. This is new 2012 Honda Pilot. I found the price very competitive and Don's ability to locate my vehicle in a timely matter was greatly appreciated. This is the second new Honda I purchased from Lia in the last 2 months and both transactions were handled very professionally. I also returned to this dealership based upon my previous service experience at Lia during the last 6 years. I would also like to mention Michael Wright and his professionalism during every service encounter I have had at Lia Honda. Thanks, Mike Loftus More
After the traumatic experience of having a favorite car totaled in a crash (and dealing with a pushy and annoying car salesman and manager at another dealership) Christina and Lia made the experience of bu totaled in a crash (and dealing with a pushy and annoying car salesman and manager at another dealership) Christina and Lia made the experience of buying a car as pleasant and painless as could be. More
I had a good experience in buying a 2012 Honda Fit. My predetermined price I was willing to pay was met without any protracted "haggling" & they did not try to sell me any "extras." predetermined price I was willing to pay was met without any protracted "haggling" & they did not try to sell me any "extras." More
We were pleased with the friendliness of the sales staff. Questions were answered courteously. Of course, we would have always wanted to get more for our trade in vehicle, but were satisfied with the deal Questions were answered courteously. Of course, we would have always wanted to get more for our trade in vehicle, but were satisfied with the deal that we made. The only thing that we were not in full agreement with, was that we were told by the Internet Sales person, Jillian, that we would get the vehicle for the Internet price, which was not the case. After we haggled for the trade in value we were then told we could not have the internet pricing. We felt that this was a misrepresentation. More
I needed to replace my old Chevy truck and was looking for something more economical and dependable. Word-of-mouth led me to Lia Honda and I was not disappointed. They were all amazingly helpful and frien for something more economical and dependable. Word-of-mouth led me to Lia Honda and I was not disappointed. They were all amazingly helpful and friendly and the showroom was downright cozy. Coffee was better than any bank/auto shop/dealer/ doctor's office I'd ever been to. Bonus points for the Ice Cream machine and Sales DOG. I would recommend this dealer to anyone looking for a new/used car and they will even help you if you're not looking just at Hondas, apparently they have a wide network of cars available. More
Worked with Mike Taylor once again on the purchase of a new Accord. He explained our option to buy or lease. He took the time to promptly reply to follow-up qestions I sent him via email. He called regu new Accord. He explained our option to buy or lease. He took the time to promptly reply to follow-up qestions I sent him via email. He called regularly to update me on the status of paperwork and delivery of our new vehicle. Paperwork was in order upon pick-up of our new car. When we initially discussed pricing, it was based on trade-in of our old vehicle. Price was okay but could have been better if the assessed value of our trade-in was better. So we decided to do a "clean" deal and sold our old vehicle on our own. We were satified with the price. As usual, Mike was very friendly and treated us well. More