
Lia Hyundai of Enfield
Enfield, CT
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Great customer service Susan Roberts was very helpful, the staff was friendly and efficient. Negotiations were not high pressure at all. I would highly recommend Lia Hyundai Susan Roberts was very helpful, the staff was friendly and efficient. Negotiations were not high pressure at all. I would highly recommend Lia Hyundai of Enfield. More
Great Customer Service David Shlosser is a rock star. Made the whole experience memorable. Patient and listens to what you are looking for. Someone you can trust to help you David Shlosser is a rock star. Made the whole experience memorable. Patient and listens to what you are looking for. Someone you can trust to help you find the best vehicle that works for you. Would definitely recommend this dealership and working with David. More
Much happier now with new management at this dealership. I purchased my first Hyundai last year at this dealership. I was very disappointed with the lack of care and service given to their customers after y I purchased my first Hyundai last year at this dealership. I was very disappointed with the lack of care and service given to their customers after you purchased the vehicle. I had some complaints that I tried to address through social media messenger which went unanswered and finally Hyundai USA website. Then a few weeks ago a new manager was brought in and the changes and follow up already have been amazing. I will recommend this dealership in the future. More
Sue is very rude and unprofessional . She makes customers with appointments feel very unwelcome and I will never return to enfield service because of how she made my experience. . She makes customers with appointments feel very unwelcome and I will never return to enfield service because of how she made my experience. More
Much Improved Much happier since a new sales manager Dave Shlosser has come to Lia. His focus on customer service and satisfaction is much needed. I purchased a 2 Much happier since a new sales manager Dave Shlosser has come to Lia. His focus on customer service and satisfaction is much needed. I purchased a 2018 Elantra Limited Oct 1, 2017 and was very dismayed at the lack of service by my first salesman. At that time I confronted the former sales manager and stated that I was going to another dealer because of the lack of salesman follow up-I had contacted Hyundai to find an Elantra Limited, (my first salesman told me none were available after I wouldn't buy a 2017 they had in stock. (not a limited edition) There was a car in Albany and the new salesman-Alex, I got arranged for the car to come to Lia. I love the car. My second salesman was excellent. Dave Shlosser the new manager has been wonderful in correcting and dealing with some of the difficulties I had with the previous sales manager. It is a pleasure to deal with a professional that believes in respect and service for the customer. He has renewed my confidence in this dealership. More
Best Ever!!! Excellent experience I would definitely recommend this dealership! They had exactly what I wanted at a great price. Thank you David Shlosser and your Excellent experience I would definitely recommend this dealership! They had exactly what I wanted at a great price. Thank you David Shlosser and your Team for making my buying experience so memorable and easy. More
From Bad to Good: A Happy Ending My 2016 Tucson was plagued with many problems, to say the least. After hearing about my problems from my salesman, the new general manager and finan My 2016 Tucson was plagued with many problems, to say the least. After hearing about my problems from my salesman, the new general manager and finance manager made it possible for Lia Hyundai to buy back the 2016 Tucson and get me into a 2017 Tucson for only $21 a month more in car payments. The process was quick and easy. That is the assistance I needed! Thank you!! More
Great Transition to New Car Thanks to Lisa I went to Lia Hyundai of Enfield and met with Lisa. She was very friendly and professional and was not pushy at all. She made the experience very eas I went to Lia Hyundai of Enfield and met with Lisa. She was very friendly and professional and was not pushy at all. She made the experience very easy. This was my first time buying a car in 10+yrs and was hard to part with my old car but Lisa made the overall experience very easy to transition. We did the test drive and she gave me alot of information about the car and the programs that Lia has. I made my purchase the next day and it's been a great first year with the car and I would def recommend Lisa to others. More
Efficient and friendly. From the moment I stepped in the showroom, there was a sales person to assist me. I had previously gone to the Hartford Hyndai dealership and waited From the moment I stepped in the showroom, there was a sales person to assist me. I had previously gone to the Hartford Hyndai dealership and waited half an hour. Sales personnel were occupied with other potential buyers. I did not want to wait longer, so I left. An Lia Hyndai, everyone was friendly and help More
New Lease for my son We were greeted like a longtime friend when we pulled onto the lot. We didn't have to look for someone, Lisa came right out to us and introduced herse We were greeted like a longtime friend when we pulled onto the lot. We didn't have to look for someone, Lisa came right out to us and introduced herself. She asked if she could be of any service, and listened to exactly what we were trying to do. We needed a reliable, fuel efficient car for my son as his vehicle was aging and we wanted him in something reliable and cost efficient. Lisa responded to exactly what we asked, never pushing us towards something else, just guiding us to what we wanted. LOVED the fact that she understood we wanted my son there, and did not push a sale with the standard "What do we need to do to get you to buy today". I hate that pushiness that I have dealt with at other dealerships. Lisa was a pleasure to work with. More