Lia Hyundai of Hartford

How are the workers at the dealership are very respectful and understanding and so concerned for the customers needs and understanding and so concerned for the customers needs More

My experience at Lia Hyundai was extremely disappointing and frustrating from start to finish. I recently purchased a brand-new Hyundai from an out-of-state dealership and decided to bring it here since it’ and frustrating from start to finish. I recently purchased a brand-new Hyundai from an out-of-state dealership and decided to bring it here since it’s close to my home. My vehicle had been making a noise when braking, and since it’s brand new, I wanted to have it properly checked out. When I brought my vehicle in for service, I assumed I’d be treated with the same level of service expected from any Hyundai dealership. Instead, I was charged $179.24 for a diagnostic fee only to be told afterward that they couldn’t help me and that I needed to go back to the original dealership. To me, that makes no sense — Hyundai is Hyundai, and I expected a local dealer to stand behind the brand and assist a new owner. The service advisor, Harold Hernandez was not helpful and came across as condescending instead of trying to provide any real solutions. The entire experience felt money-driven rather than customer-focused. I left feeling disappointed, disgusted, and certain that I will never return. I had hoped Lia Hyundai would be the dealership I could rely on for service moving forward, but they made it very clear that customer care is not a priority here. More

I love this dealership because of my salesman "Sewell Minto" and service rep "Venroy Allen". They take the time to explain things to me when I have questions about my vehicle. Great asset to the "Lia H Minto" and service rep "Venroy Allen". They take the time to explain things to me when I have questions about my vehicle. Great asset to the "Lia Hyundai" family. More

We just purchased our 3rd Palisade from Lia. Sewell Minto worked with us for all three of our cars and we couldn’t be more thrilled. We got great deals on each one - the service is exceptional Sewell Minto worked with us for all three of our cars and we couldn’t be more thrilled. We got great deals on each one - the service is exceptional. Sewell went above and beyond on our most recent Palisade - hunting to find us the new Hybrid before it was even available at other dealerships. Absolutely would recommend Sewell and the Lia team! More

Hector Morales provided great service: prompt, flexible and cost-effective. Very very happy with Lia! and cost-effective. Very very happy with Lia! More

After my car broke down, I was told to go to Lia Hyundai and to ask specifically for Sewell Minto and he wound get me right with finding a car to my liking. and to ask specifically for Sewell Minto and he wound get me right with finding a car to my liking. More

I had a service issue with my Hyundai Genesis. The main display screen was blank. Venroy Allen diagnosed and fixed the issue without even going into the repair bay. I was in and out in 10 minutes The main display screen was blank. Venroy Allen diagnosed and fixed the issue without even going into the repair bay. I was in and out in 10 minutes. Many thanks Venroy for your courteous service! More

Jacob Matos was very knowledgeable and friendly in my experience in shopping for and purchasing my new Santa Fe. experience in shopping for and purchasing my new Santa Fe. More

Eased my pain with covering a manufacturer's warranty that another Hyundai dealer would not accept unless I purchased a $452 battery. Lia Hyundai did not have to replace the battery. that another Hyundai dealer would not accept unless I purchased a $452 battery. Lia Hyundai did not have to replace the battery. More

From the beginning and my internet request, Sohee stayed in touch. When I arrived at the dealer, I was introduced to Jacob Matos for my sale Jacob worked very hard with me to get my Palisade lease, the car in touch. When I arrived at the dealer, I was introduced to Jacob Matos for my sale Jacob worked very hard with me to get my Palisade lease, the car and terms. While I will say the entire dealership was amazing, I have to give a BIG shout out to Emily Solla. First it was so nice to see a female in the finance office! She is not only super pleasant but also working with Emily, she makes sure you understand everything. 5 stars, 10 stars 1000 stars wouldn't be enough to rate Lia of Hartford. FANTASTIC DEALER AND FANTASTIC EMPLOYEES! More