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Lia Hyundai of Hartford

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.9
762 Reviews
"We are a family owned dealership with family values. Our goal is to make you apart of The Lia Family for years to come."
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20 Jennings Rd

Hartford, CT

06120

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Showing 762 reviews

July 13, 2023

Hector Morales made my experience smooth and easy… Inderstanding of my questions and very outgoing! More

by mary1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Lia Hyundai of Hartford responded

Thanks for your awesome 5-star review, Mary! Your satisfaction is the reason behind everything we do, so we're pleased to know how happy you were with Hector's communication and attention to your vehicle's needs. We hope you'll continue to choose Lia Hyundai of Hartford!

Jul 13, 2023 -

mary1551 responded

😊

June 30, 2023

Very satisfied with the customer service I received from Dane Morissette. Very helpful and informative. More

by michael
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Lia Hyundai of Hartford responded

Thanks so much, Michael! Nothing means more to us than your complete satisfaction, so we're happy Dane did everything he could to give you the best service experience. We look forward to your next appointment!

June 29, 2023

Service Staff are friendly and fun. Dakota is very knowledgeable and helped immensely with car trouble anxieties and concerns. More

by Becky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Pare
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Jun 30, 2023 -

Lia Hyundai of Hartford responded

Becky, thank you for your lovely feedback on Dakota! We're delighted you enjoyed working with her to figure out the next steps for your vehicle's issues, and alleviate some of your stress. We hope to make your next visit just as pleasant!

June 18, 2023

best service i have ever received! Dakota provided excellent service and had me in and out less then an hour. More

by erik.brahushaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Lia Hyundai of Hartford responded

Thanks for your awesome feedback, Erik! We're delighted Dakota handled your vehicle's needs with great care and a sense of urgency to get you on your way in no time. We'll see you at your next appointment!

June 18, 2023

Dakota Pare was great ! ! Fast and helpful ! She even backed my car out when the door wouldn’t open !!!! More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
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Jun 20, 2023 -

Lia Hyundai of Hartford responded

CD, thanks for stopping by to recognize Dakota's unique excellence by sharing your 5-star review! We're glad you enjoyed a nice, accommodating service visit with her. Please come see us again some day!

June 18, 2023

My service at Lia Hyundai is always efficient and friendly. Dane morrisette always answers my questions with patience and a smile. More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Lia Hyundai of Hartford responded

Thanks for the stellar review, Mm! Your complete satisfaction is super important to us, so we're pleased Dane took the time to explain everything you wanted to know. We appreciate your business and hope to make your next appointment just as great!

June 15, 2023

Hector morales was amazing, and made my repair quick and pain free.i will certainly return ans reccomend hector to all of my colleagues. More

by Josiahscott2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Lia Hyundai of Hartford responded

Thanks so much, Josiah! We truly appreciate your business, your positive feedback, and your kind recommendation of Hector. Hector is a real asset to our service team, and we're delighted you think so, too. Looking forward to making your next appointment just as reliable!

June 15, 2023

They have great customer service and very helpful representatives. They were able to get me in very quickly for my software update and I was in and out in less than an hour More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Lia Hyundai of Hartford responded

Hi, Alex! Thanks for taking a moment to recognize our service team for their diligence and speed. We're glad your vehicle's update was handled efficiently and you were safely returned to the road in a timely manner. Safe travels until we see you again!

June 14, 2023

Service is great , the team helps me out with any issues i have. Dane is the best More

by Assrirzakaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Lia Hyundai of Hartford responded

Thank you for letting us know how pleased you've been with our service team, especially Dane! We're so happy Dane continues to provide you with exceptional service. We look forward to ensuring the same circumstances at your next appointment. See you then!

June 08, 2023

Clean and easy to get to. No wait for service with accurate cost and time assessments. Personnel were friendly and thoughtful. More

by gjainchill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Lia Hyundai of Hartford responded

Thanks so much for your 5-star review of our service department! Nothing means more to us than your complete satisfaction, so we're glad your service advisor's communication was spot on. We hope you'll continue to choose Lia Hyundai for your automotive needs!

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