Lia Hyundai of Hartford

Shady Business Practices I went in January 2016 because I needed a car to get to and from an internship. They had a used Chevy Cruze in my price range so I headed in excited. I went in January 2016 because I needed a car to get to and from an internship. They had a used Chevy Cruze in my price range so I headed in excited. Ended up buying myself and my brother a car that day. It took a few hours because they were "busy" but it wasn't a terrible experience. Then comes the terrible experience. Within a few weeks of buying the car, my check engine light was on. I bring it in to get it checked out and they tell me the problem isn't covered under warranty and will cost $300. I needed the car fixed so I told them to go ahead and fix it. Picked it up no problem but was frustrated that I paid a lot for an extended warranty that apparently wouldn't work when I needed it. Anyway, a few weeks pass and my check engine light is on again so I bring it to the dealer. The person in the service department told me that my car is covered under a Chevrolet Warranty and that I can take it to a Chevy dealer to be fixed. I bring it over to a Chevy dealer and they run the VIN only to tell me that my car has a branded title and the warranty is no good. I bring it back to Hyundai completely livid and they assure me the other dealer lied. While sitting there, they "called" a different dealer, ran the VIN, and found that the other dealer was lying and sent my car to a different Chevy dealer to be fixed. Whatever, fine. Fast forward a few months and my car will barely even drive because of some issue under the hood. I bring it right to the Chevy dealer that Hyundai told me fixed my car the last time figuring I'd cut out the middle man this time around. Only this Chevy dealer has no record of my car ever being there and when they ran the VIN they had the same branded title result. I went back to Hyundai asking them to give me the money back that I put into the car since they sold me a branded title. They refused and the only thing they would do was take my car as a trade in and get me into a crappy used Hyundai. I needed a car to get around and felt like I had no other options so I went along with it even though I greatly regret it now. Now I'm driving a car I hate and paying a hundred dollars more a month for it. I owe so much on the new loan that I can't trade it in and I have to deal with this horrible dealership whenever I have a problem. And, to top it off, the other car I had bought that first day for my brother has had to be serviced multiple times and most recently they tried to swindle him out of an extra thousand bucks to fix something that isn't broken. When my dad talked to them, they said he wouldn't understand because he doesn't know about cars. Jokes on them - my dad is a mechanic. Unless you want to deal with shady people who sell cars with branded titles and won't make right on their mistakes, stay away from this dealership. I cannot wait until I break even on my loan and can say good riddance to Lia Hyundai forever. More

Professional I would like to thank Sal and his staff especially Raj for making my purchase a pleasurable experience. Also the prices a great , which is always nice I would like to thank Sal and his staff especially Raj for making my purchase a pleasurable experience. Also the prices a great , which is always nice in this economy !!!! More

Nice dealership. I had a good experience leasing a car ,the staff was friendly .the dealership was clean . Hyundai cars and suvs have a good safety rating. I would re I had a good experience leasing a car ,the staff was friendly .the dealership was clean . Hyundai cars and suvs have a good safety rating. I would recommend this dealership. More

Excellent Customer Service I would definitely highly recommend Lia to my friends and family. This is my second car I'm leasing from this dealership. The sales experience at Lia was exceptional. I would highly recommend this dealership if you're looking for a buyer friendly experience. Every attenti The sales experience at Lia was exceptional. I would highly recommend this dealership if you're looking for a buyer friendly experience. Every attention to detail is given to the customer. More

Great experience Ed Jamal was great to deal with. He told me that the buying process would be very quick and he delivered on that promise. The whole process took rough Ed Jamal was great to deal with. He told me that the buying process would be very quick and he delivered on that promise. The whole process took roughly three hours over the course of a weekend, and I had never purchased a car in that short amount of time before. More

Third times a Charm This is our third Hyundai lease from Lia of Hartford and we couldn't be more satisfied. The GM Sal and our salesman Mustafa made the purchase a great This is our third Hyundai lease from Lia of Hartford and we couldn't be more satisfied. The GM Sal and our salesman Mustafa made the purchase a great experience. We highly recommend giving Lia Hartford a try. They are very fair, knowledgeable and willing to work with you. More

Oil change Came in on a Saturday without an appointment and Dane got me in and out quickly. Great service and very friendly atmosphere. Great donuts also. Came in on a Saturday without an appointment and Dane got me in and out quickly. Great service and very friendly atmosphere. Great donuts also. More

FANTASTIC! I got the new 2017 Hyundai Elantra as a lease - my 2nd lease from Lia of Hartford. Mustafa Mamedov got me the exact car I needed at the great price th I got the new 2017 Hyundai Elantra as a lease - my 2nd lease from Lia of Hartford. Mustafa Mamedov got me the exact car I needed at the great price that I requested! Everyone person I dealt with at Lia is great! I would tell anyone who wants a Hyundai (buy or lease) to go to Lia!!! - Ray Kuczek More

Efficiency A smooth streamlined experience. My appointment was acknowledged and upheld.The wait time was minimal and the whole process was handled in a professio A smooth streamlined experience. My appointment was acknowledged and upheld.The wait time was minimal and the whole process was handled in a professional manner. More

lia Good customer service, good delivery, good do not like writing reviews ,sales person friendly, did not pressure to buy, wished sport suv had black or Good customer service, good delivery, good do not like writing reviews ,sales person friendly, did not pressure to buy, wished sport suv had black or grey interior with dark blue color More